Remember Them Doctors


Remember Them

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CLOCK TICKS

0:00:380:00:42

Mate, she's 21 and seriously hot.

0:01:010:01:03

Right, so what does she see in you?

0:01:030:01:05

Morning, Doctor Khella.

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Yeah.

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Hey, I didn't hear you two come in last night.

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You usually make a right old racket!

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Aran didn't stay.

0:01:120:01:13

Getting tired of you already?

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Leave it, will you?

0:01:150:01:16

All right, Grumpy Chops! What's happened now?

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Nothing...

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We had a bust-up.

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You split up?

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Oh, that's terrible.

0:01:270:01:28

Yeah, but we'll sort it.

0:01:280:01:30

-How you going to do that?

-He'll come round. He just needs some space.

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Derek and I were about the same age as you

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when we decided to end things.

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You might think it's the worst thing in the world

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but I've never regretted it.

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Look at me now!

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Thanks!

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Morning.

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Good to see some poppies. It's the last working day before Remembrance Sunday.

0:01:470:01:50

-Here we go...

-Doctor Tyler.

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Look, I have bought one, all right, I've put some money in the box?

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The point being you wear one to show a sign of respect.

0:01:570:01:59

Yeah, yeah, can we change the record?

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In that case, let's talk about today.

0:02:010:02:04

The CCG's called an urgent meeting,

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following an incident at another local practice.

0:02:060:02:08

They're reviewing palliative care procedures. I need someone there.

0:02:080:02:11

Whoa. Hold on a minute. Why do I have to go?

0:02:110:02:14

As far as I can know, you're not down for afternoon surgery.

0:02:140:02:16

No, because I was going to do some paperwork, leave early.

0:02:160:02:18

Did you book half a day's leave?

0:02:180:02:20

Well, no, but I don't think...

0:02:200:02:22

Then I see no problem.

0:02:220:02:23

Sorry, you can't just spring this on me, expect me to drop everything!

0:02:230:02:26

-Just what kind of doctor are you?

-What?

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Because I haven't got time for people who won't

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pull their weight around here.

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Do I make myself clear?!

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Your BP's 140 over 90, so still a little high.

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Am I on the correct medication?

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I'd say so, yes.

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Is that guesswork or your expert opinion?

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You're at the top end of the range.

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I don't see the point of giving you any additional medication

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until your current medication has had the chance to work.

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So I'll just have to cross my fingers?

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We'll keep you monitored every three months or so.

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Let's hope I don't drop dead of a heart attack in the meantime!

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No.

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Did Doctor Granger explain to you the dietary

0:03:100:03:13

and lifestyle changes that can help?

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Yes, at great length.

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And have you managed to stick to them?

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I'm perfectly capable of following simple advice.

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Right, OK, is there anything else?

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I've obviously taken up enough of your time.

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So just my prescription, if that's not too much trouble?

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Why bother buying one?

0:03:330:03:35

Excuse me?

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If you're not going to put it on. What's the point?

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If there's nothing else I can help you with, Mrs Wilkinson...

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I'd like to think that it's not just a token gesture,

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that you understood the meaning.

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Perhaps I'm expecting too much.

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I'm very well aware of the sacrifices made on my behalf.

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Yes, I forgot to put on my poppy, that doesn't make me ignorant.

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Maybe if it was more personal to you,

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you'd sound a little more sincere?

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To be honest, I'm actually quite relieved

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I don't come from a family that thinks invading another country,

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bombing half its civilians is the answer to anything.

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What do you suggest as the alternative?

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Anything's better than what's happening right now.

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Do we even know why we are still in Afghanistan?

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Iraq was enough of a mess.

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My husband was killed in Iraq in 2005.

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I'm so sorry, I didn't realise.

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Oh, please, don't insult me.

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-It's all kicking off out there.

-What do you mean?

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-Jas and Aran have split up.

-Aw, that's a shame.

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What happened?

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I don't know. She didn't say much.

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Then Howard started laying in to Kevin.

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He'll lay into you if he sees that.

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It's an important statement of principle.

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Yeah, right.

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-Can I nab a box of gloves?

-Yes.

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Oh...

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Chris told me about you and Aran.

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Sorry.

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You poor thing.

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It's fine.

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Thought you'd broken up?

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Can everyone just stop bugging me, all right?

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Jas...

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-SHE SIGHS

-Oh, cheers.

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I'm just going to do something!

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I wasn't that drunk, I remember the house! Amongst other things.

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All right, I'll pick you up at eight? Bye.

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CRASH!

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No, no, no! Why does this always happen to me?

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Mrs Wilkinson? Mrs Wilkinson, are you OK?

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What were you doing?

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-Me?!

-You obviously weren't paying attention. Look at my car!

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Hang on a minute. I was already pulling out when you started reversing.

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Why didn't you see me?

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I don't appreciate your tone.

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And I don't appreciate being accused of something I didn't do!

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In your opinion.

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Look, why don't we leave this to our insurance companies to decide.

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Let's swap details and be on our way, yeah?

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Fine. Off you go then!

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We can't put this off any longer.

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Agreed. Did Daniel tell you exactly when he's coming back?

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No, and Dr Carmichael is being elusive.

0:06:450:06:48

Running both surgeries without them is becoming impossible.

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-OK, it's simple, we offer Emma a permanent position.

-No, that won't work.

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Why not? It's long overdue.

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With all the recent upheaval, we need someone who's a team player.

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She's easy to get on with and I hear nothing

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but good things from patients.

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She's flighty and unreliable.

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Really? In what way?

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Are you just going to ignore everything I say?!

0:07:050:07:07

I don't understand your objections. Is this about Emma?

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Or because I'm not wearing a poppy?

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Fine, I'll ask her.

0:07:130:07:16

So you can't do anything until she contacts her insurance company?

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Meantime, I twiddle my thumbs?!

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Yeah, right, I'll call you back in half an hour.

0:07:350:07:38

All she has to do is make a simple phone call.

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I've got to get my car fixed.

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I can't turn up at Ellie's with it looking like that.

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He still hasn't called.

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Who? Oh, yeah, right.

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What do you think I should do?

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Only you know if it's salvageable.

0:07:520:07:55

Is that it?

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What do you want me to say?

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A bit of support would be nice.

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Face it, you've been blowing hot and cold with the guy for ages.

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No, I haven't.

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Maybe it's for the best.

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You don't know what you're talking about.

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Do you reckon I should take it into the garage? At least that way

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I can find out how much it's going to cost to get fixed. Jas?

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My passport's up to date and I've had all my jabs!

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Sorry?

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Word on the grapevine is that you're off on holiday.

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Have you come to whisk me away?

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No. Actually I've been talking to Heston and I've brought you this.

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You just need to sign it.

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Good offer.

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You're turning it down?

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Locum work suits me right now.

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I'm not really into all the 9 to 5 thing, personal reasons.

0:09:090:09:14

Would you mind if I ask what they are?

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Yes, I do mind.

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It's Doctor Tyler.

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I've just been to the garage

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and they reckon it'll cost about 700 to get my car fixed.

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So can you hurry up and call your insurance so we can get this sorted?

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So, how was your morning?

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Fine. Did you want something, Rosemary?

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Have you had lunch yet? I could make us something.

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I'm perfectly capable.

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How about a cup of tea instead?

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TELEPHONE RINGS

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'Hello. Your call cannot be taken at the moment, so please leave your name...'

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Aren't you going to get that?

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It won't be anything important.

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'Hello, it's Mark Sandford calling from Hillford Barracks.

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'I was just wondering how you were doing.

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'Why don't you pop over one day soon?

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'Could you give me call?'

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Don't you think perhaps it would be good for you to speak to them?

0:10:080:10:12

If you're making tea, I'd like an Earl Grey.

0:10:120:10:15

KNOCK ON DOOR

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-SIGHS:

-Probably some sales person.

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I can answer it if you like?

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There's some shortbread in the cupboard.

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-What are you doing here?

-Why are you giving me the run-around?

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-What?

-You're not returning my calls.

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The insurance company haven't heard from you either.

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Really?

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All you have to do is make a simple phone call.

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Don't you have better things to do?

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No, actually, I missed my meeting thanks to you, so no, I don't.

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You can't just turn up at my house like this.

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I wouldn't have to if you'd made the phone call.

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Is there a problem here?

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It's complicated.

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Go on.

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The car isn't mine.

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So who does it belong to?

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It belonged to my husband.

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Now my daughter Abigail looks after it.

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Can't you get her to ring the insurance company?

0:11:140:11:17

It's not that simple.

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-Why not?

-She's in Helmand.

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-She's in the army, too?

-Yes, she is out there risking her life.

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20 years old and she's risking her life every day.

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Under constant threat of bombardment.

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So if you think I'm going to worry her with something so trivial...

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So, what ARE you going to do?

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Nothing, you'll just have to wait!

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Hold on a minute, you can't do that...

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I need my car...

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Is that a celebration meal or comfort food?

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It's all I could face.

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What did he say?

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I haven't spoken to him.

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Why not?

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He hasn't called.

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Oh, why haven't you done something about it, phoned or...?

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I don't know.

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-You are still into this guy, aren't you?

-Yeah, course...

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Well, then, what's the problem? Seems pretty straight forward to me.

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If you want to get back together.

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It's such a mess!

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-I know.

-I feel so awful. I got us back together again.

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No, it's not your fault.

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He only split with me because he knew it's what I wanted.

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I've already broken his heart once.

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Oh, Jas. Jas, you can't force yourself to love someone.

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Thanks, Mand.

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You won't believe what's just happened.

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I might take me weeks to get my car sorted.

0:12:520:12:55

-Where's she going?

-I think she's got other things on her mind.

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Anyway, it turns out that the car belongs to this woman's daughter who's out in Afghanistan.

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She won't do anything about it until the daughter comes back.

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Why not? If it's her name on the insurance.

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Of course! What an idiot.

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Cheers, Mand.

0:13:110:13:13

She must have given a reason?

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Personal circumstances.

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Did you try and persuade her?

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Because I'd have thought this was a done deal.

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-What's that supposed to mean?

-It's obvious you have reservations.

0:13:200:13:23

So next time, you want me to put a gun to her head, do you?!

0:13:230:13:25

We can't carry on like this. We need a permanent solution.

0:13:250:13:27

Which is exactly the reason why we need to recruit a new GP.

0:13:270:13:30

Not again. I haven't got the stomach for it.

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-This is the Practice Manager, Howard Bellamy.

-How can I help?

0:13:340:13:37

Diana Wilkinson.

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Another one with scant concern for our service men and women.

0:13:400:13:44

Are you referring to the fact that Doctor Carter is not wearing a poppy?

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It shows a lack of respect.

0:13:470:13:49

-Well, I hardly think...

-Doctor Carter's a physician.

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His abilities shouldn't be judged on what charities

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he supports or what he wears on his lapel.

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-Do you also condone harassment and intimidation by members of your staff?

-No, of course not.

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Because I won't have it. I will not be talked to like that!

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Not by a rude, insolent young man.

0:14:040:14:07

Would you like to tell me what this is about?

0:14:070:14:09

One of your GPs, that's what.

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Turning up at my house, making threats!

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You think it's acceptable to call her seven times?

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Only because she was messing me around.

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On top of that, you go round to her house.

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Where she says your behaviour was aggressive and intimidating.

0:14:240:14:27

That's not how it was.

0:14:270:14:28

Whoa, she's blowing this all out of all proportion.

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You suggested she call her daughter serving in Afghanistan.

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I just asked her to make a phone call.

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Incredible!

0:14:370:14:38

I don't know what's going on with this woman. But something's not right.

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What's not right is your appalling lack of regard.

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You appear to have shown no understanding of the patient's needs, respect for her situation.

0:14:440:14:48

I suggest you go round there right now and apologise to Mrs Wilkinson.

0:14:480:14:51

-And say what?

-Whatever it takes to put right.

0:14:510:14:54

Let's hope it doesn't jeopardise your position here.

0:14:540:14:56

What? What's this got to do with my job?

0:14:560:14:58

Complaints like that have a habit of snowballing.

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Before you know it, they're in front of the Board, the GMC...

0:15:000:15:03

Need me to spell it out?

0:15:030:15:06

OK? All the best.

0:15:100:15:11

So, I thought I'd get a few of us together

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and go to the Icon after work. Do you fancy it?

0:15:150:15:17

Oh yes, please.

0:15:170:15:18

Oh, we could all go out dancing afterwards.

0:15:180:15:22

Wouldn't that be brilliant?!

0:15:220:15:23

You reckon?

0:15:230:15:24

Who else is going?

0:15:240:15:26

Mrs Tembe's got a church meeting and Jimmi can't because he's running for a change.

0:15:260:15:31

I'll drag Jas along cos she needs cheering up.

0:15:310:15:34

Mandy's said she's up for it.

0:15:340:15:35

Up for what?

0:15:350:15:37

Oh, just a little drink.

0:15:370:15:38

-Have you got a minute?

-Sure.

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I just thought you'd like to know

0:15:490:15:51

-that I've been offered a permanent job here.

-What?!

0:15:510:15:54

Don't panic, I turned it down.

0:15:540:15:56

Thought you'd be pleased.

0:15:570:15:59

I just think the pair of us working here every day...

0:15:590:16:02

I know, a recipe for disaster, right?

0:16:020:16:05

-Do you fancy the pub, then?

-Yeah.

0:16:050:16:09

So long as you don't embarrass me of course!

0:16:100:16:12

Look, I know I'm the last person you want to see.

0:16:210:16:23

Yes, you are.

0:16:230:16:25

I just wanted to apologise.

0:16:250:16:27

Please go away.

0:16:280:16:29

I've decided not to pursue the claim.

0:16:290:16:31

I'm asking you to leave.

0:16:330:16:35

I'll sort out my car, you deal with yours.

0:16:350:16:39

-That's the end of it. What do you think?

-NOW!

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Or I'm calling the police!

0:16:410:16:43

HE SIGHS HEAVILY

0:17:000:17:01

Hello, Doctor Tyler. How are you?

0:17:130:17:15

Mrs Bartlett.

0:17:150:17:16

Is everything OK?

0:17:160:17:18

Not really.

0:17:180:17:20

I was hoping it was a good sign, you coming here.

0:17:200:17:23

-I don't follow.

-Diana moving forward, asking for help.

0:17:230:17:28

I'm here because Mrs Wilkinson ran into my car.

0:17:280:17:31

Oh, heavens, is she all right?

0:17:310:17:33

Physically, she's fine.

0:17:330:17:34

She shouldn't have been driving that thing. She's not coping very well.

0:17:360:17:40

You're telling me.

0:17:400:17:41

Don't get me wrong, I'm sorry she lost her husband

0:17:410:17:43

but slamming the door in my face, threatening to call the police.

0:17:430:17:47

This isn't about Anthony's death.

0:17:480:17:50

Then what is it about?

0:17:500:17:52

Abby. Diana's daughter Abigail.

0:17:520:17:56

I don't understand.

0:17:560:17:57

She was killed six weeks ago.

0:17:580:18:02

He should have acted more professionally.

0:18:050:18:08

Mrs Wilkinson was a tad highly strung.

0:18:080:18:10

All the more reason to keep his personal opinions away from work.

0:18:100:18:14

Is that why you stuck up for me?

0:18:140:18:16

"I disagree with what you say,

0:18:160:18:18

"but I will defend to the death your right to say it."

0:18:180:18:21

Good man.

0:18:210:18:22

Can I tempt the pair of you with the Icon?

0:18:220:18:24

-What's the occasion?

-I'm calling a ceasefire.

0:18:240:18:27

Things have been a bit fraught around the place today.

0:18:270:18:29

If you've got a problem with a member of staff,

0:18:290:18:31

come and see me in my office.

0:18:310:18:32

Heston, your round?

0:18:320:18:34

Why not?

0:18:340:18:36

I don't want him here.

0:18:380:18:39

It's all right.

0:18:390:18:40

Why can't you leave me alone?

0:18:400:18:42

I just want to talk.

0:18:420:18:43

Please, Diana, I think it would be good for you.

0:18:430:18:45

Rosemary told me about your daughter...

0:18:450:18:48

Why don't we sit down?

0:18:480:18:49

Is that her?

0:18:520:18:53

-Put it back.

-What is it?

0:18:580:19:01

-Nothing.

-It's addressed to Abigail?

0:19:020:19:04

It's a birthday card.

0:19:040:19:06

Abby would have been 21 the week after she died.

0:19:060:19:11

They sent the card back to Diana with her things.

0:19:110:19:14

-I'm so sorry.

-Oh, please! Don't pretend you care.

0:19:160:19:21

At least this morning you were honest.

0:19:210:19:23

No, I was angry. It doesn't mean I don't appreciate the personal cost.

0:19:230:19:27

What you've lost.

0:19:270:19:29

You lot, with all your supposed expertise.

0:19:290:19:33

You don't know what it means!

0:19:330:19:35

My lot?

0:19:350:19:36

You doctors.

0:19:360:19:38

How come not one of you did a thing for Anthony, or for her?

0:19:380:19:42

You blame doctors for what happened?

0:19:420:19:44

Too slow to react. They should have done more.

0:19:440:19:47

They said the force of the blast, the explosion...

0:19:470:19:50

What was the point of them being there if they couldn't save her?

0:19:500:19:53

Believe me, it's the worst feeling in the world

0:19:530:19:56

when you lose a patient, but sometimes you just can't save them.

0:19:560:20:00

No matter how much you try.

0:20:000:20:02

And then when they repatriated her,

0:20:020:20:07

they decided that I wasn't allowed to see her.

0:20:070:20:11

Perhaps they thought it was best if you remembered her the way she was?

0:20:120:20:15

I'm her mother...

0:20:180:20:20

..it was my right.

0:20:250:20:26

I needed to see her!

0:20:260:20:28

To say goodbye?

0:20:300:20:31

It's all right, Diana.

0:20:310:20:33

What would you say to Abby if she was still here?

0:20:330:20:35

-Doctor Tyler, I don't think...

-What would it be?

0:20:350:20:38

-I don't know.

-If you'd seen her that day.

0:20:400:20:43

I'd tell her...

0:20:470:20:49

I'd tell her that that she was precious...

0:20:510:20:53

She was the most precious thing in my life...

0:20:540:20:57

She cried on me, many times when her father died

0:21:010:21:05

but she was the strong one.

0:21:050:21:07

I never told her...

0:21:070:21:09

..but I wouldn't have got through it without her.

0:21:120:21:15

And I would give anything, anything,

0:21:150:21:18

to have her here with me, for her to be safe!

0:21:180:21:23

I know we agreed to call it a draw

0:21:300:21:32

but we had most of the tokens. We would have won.

0:21:320:21:34

Are you still going on about that?

0:21:340:21:36

I can't believe we thought that crazy man had been sent by Howard!

0:21:360:21:40

Personally, I haven't got over the sight of Heston in combat gear.

0:21:400:21:43

I thought I did rather well. Bit of the old Sly Stallone!

0:21:430:21:46

More like Dame Edna!

0:21:460:21:48

I think we should do another one.

0:21:490:21:51

More team building? No way!

0:21:510:21:53

No, Valerie's right. It'd be good that.

0:21:530:21:55

-QUIZ MASTER:

-OK, then, eyes down.

0:21:550:21:57

Question number one -

0:21:570:22:00

Gala, Jonagold and Pink Lady

0:22:000:22:04

are varieties of which fruit?

0:22:040:22:08

How about a staff Karaoke night? Or a Voice-type competition?

0:22:080:22:13

Oh, yeah, that would be loads of fun.

0:22:130:22:16

-Sounds like my idea of hell!

-Questions number two -

0:22:160:22:18

which stadium has been the venue for two - yes - World Cup final matches?

0:22:180:22:26

I know that one.

0:22:260:22:27

Estadio Azteca in Mexico City.

0:22:310:22:33

A friend of mine did this Krypton Factor style thing once...

0:22:340:22:37

If you're still around, maybe I could thrash you a second time?

0:22:370:22:41

I heard about this chocolate-making challenge you can do.

0:22:410:22:44

Number three - Pomp & Circumstance March No.1 by Sir Edward William Elgar

0:22:440:22:51

is better known as what?

0:22:510:22:55

Land of Hope and Glory.

0:22:550:22:57

Easy-peasy.

0:22:570:22:58

How is she?

0:23:040:23:05

Having a rest.

0:23:050:23:08

Poor thing, I just wish I could do more.

0:23:080:23:11

She's not alone. That's the most important thing.

0:23:110:23:14

I lost my husband to cancer, not long before Anthony was killed.

0:23:150:23:18

It gave us a bond.

0:23:200:23:21

But however hard that was, this is so much worse.

0:23:220:23:26

To lose the two people you love most, you can barely comprehend it.

0:23:280:23:33

Do you think part of her blames the army,

0:23:330:23:36

questions whether she should have let Abby go?

0:23:360:23:38

No, absolutely not.

0:23:380:23:40

How come?

0:23:400:23:42

Diana's from a military family.

0:23:420:23:44

Doing your bit for Queen and country,

0:23:440:23:46

sacrificing yourself for others, it's who they are.

0:23:460:23:51

You make sure she sticks to her appointment?

0:23:530:23:55

I'll drive her myself.

0:23:550:23:57

That might be a good idea.

0:23:570:23:58

Which Beatle led the way across the zebra crossing

0:24:040:24:09

on the Abbey Road album cover?

0:24:090:24:12

-McCartney.

-Lennon!

0:24:120:24:15

Just had a text from Kevin.

0:24:150:24:16

Diana Wilkinson has withdrawn her complaint.

0:24:160:24:18

So, he grovelled accordingly?

0:24:180:24:20

It appears that way. He's not coming tonight.

0:24:200:24:23

Which French hero of World War I was tried for treason

0:24:230:24:28

after World War II?

0:24:280:24:31

Oh, really!

0:24:310:24:32

-Mussolini?

-No, he was Italian.

0:24:320:24:34

Petain.

0:24:360:24:37

"Judge a man by his questions rather than his answers".

0:24:400:24:44

Another Voltaire quote?

0:24:440:24:46

-Well, like yours, it was only attributed to him.

-Right.

0:24:460:24:49

What I'm saying is, how about another quiz?

0:24:490:24:53

More of an intellectual challenge?

0:24:530:24:55

Exactly. I'll set the questions this time.

0:24:550:24:58

You can do what you like. I'll be on holiday.

0:24:580:25:00

This piece of music is by which composer?

0:25:030:25:07

We could do it when you come back?

0:25:110:25:12

Or what about before you go?

0:25:120:25:14

As a man who put us through that delightful outward bounds course,

0:25:140:25:17

you wouldn't want to miss out on this, would you?

0:25:170:25:20

Hi, Ellie. Look, I'm really sorry

0:25:230:25:25

but I'm not going to be able to make it tonight.

0:25:250:25:28

Yeah, some other time, perhaps.

0:25:290:25:31

MUSIC: "Ave Maria" performed by Aaron Neville

0:25:310:25:36

# Maria, gratia plena

0:25:370:25:45

# Ave, ave dominus

0:25:450:25:53

# Dominus tecum

0:25:540:25:59

# Benedicta tu in mulieribus

0:26:000:26:08

# Et benedictus

0:26:090:26:16

# Et benedictus

0:26:180:26:22

# Fructus ventris

0:26:220:26:27

# Ventris tuae

0:26:270:26:29

# Jesus

0:26:290:26:36

# Ave

0:26:380:26:42

# Maria... #

0:26:420:26:49

Nurse Marquez goes...

0:27:080:27:09

Buzz!

0:27:090:27:10

Nurse Reid goes...

0:27:100:27:11

Ding.

0:27:110:27:13

Question number one.

0:27:130:27:14

"We are trying to conceive, how often do we have sex?"

0:27:140:27:20

Not often enough.

0:27:200:27:21

I have come to apologise. I am so sorry.

0:27:210:27:25

-I did not mean to speak out of turn.

-No.

0:27:250:27:27

I have baked you a fruit cake.

0:27:270:27:28

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0:27:520:27:54

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