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We are pleased to inform you that you have been

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shortlisted for the Young GP of the Year...

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-Hey!

-Important?

-Very. Give it back.

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-Is it personal?

-Yes!

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Actually, you can read it if you like.

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Where's the fun in that.

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Oh, Mrs Tembe!

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I am so sorry.

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It was my fault.

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No, it was mine, I really must apologise.

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Mrs Tembe, it's fine.

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Mandy?

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She does not understand, Dr Tyler. It is not fine.

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No, I can't!

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It came in the post this morning.

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It's not really a surprise, I suppose. Still.

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-She knows something.

-About what?

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Mrs Tembe, but she's not telling what.

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As we're all here, I've got some interesting news...

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-Kevin!

-What?

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I'm sure Mrs Tembe's news is much more interesting.

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Good morning.

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-Morning!

-Morning.

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Honestly, I can't.

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My news isn't a secret.

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Well...

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Mrs Hollins. These are my friends and my colleagues.

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I haven't said a word...

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-She hasn't.

-Not yet.

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They deserve to know the truth. But I am too ashamed.

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So, please!

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Permission to gossip!

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If you do not mind.

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I'll do my best.

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So, who wants to hear my news?

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-Kevin!

-OK! Fine!

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Well, where to start?

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Sorry, Guys! Traffic.

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No worries. Do you want a coffee?

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Don't you want to get started?

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She's not here.

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We had a nine-thirty - the Stevens case?

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-The Detective Inspector is not in the building.

-Where is she?

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I love a cancelled meeting. Especially with O'Neil.

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-Has she called in?

-No.

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That's not like her, is it?

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Don't knock it. You want a coffee or what?

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All right, what's in the letter?

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Oh, it's nothing really.

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OK.

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Well, I say "nothing"...

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I've been nominated.

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Nominated?

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Yeah, shortlisted. Young GP of the Year.

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It's just a local thing...

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Still. Young GP of the Year!

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Shortlisted. Nothing definite yet.

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Oh, right. I'll keep it under my hat, then.

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It's OK, really.

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It's not a secret - you can tell people if you want to!

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Friends. Colleagues.

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Letherbridgians...may I introduce to you

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Letherbridge's Young GP of the Year - Dr Kevin Tyler!

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Oh, well done!

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Really?

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No way!

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He's shortlisted.

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I don't see why I shouldn't win.

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Absolutely.

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Go get 'em, mate!

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Like I always tell people - it's not just about facts and knowledge.

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Being a good GP is about empathy and understanding people.

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And teamwork.

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This award isn't just about me.

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We've got a good team behind us. On the whole.

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And that's what I'll say in my acceptance speech.

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When you win.

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IF I win. Let's not get carried away.

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Who does the nominations?!

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The partners, I think.

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And they chose Kevin! What's he got that I haven't?!

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Empathy. Apparently.

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Mrs Tembe, what are you doing?!

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Does everybody know?

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Will you get up off the floor, please!

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Have you told everyone?

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Jimmi's at the Station.

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Howard and Heston have got caught up in meetings.

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And I haven't spoken to Kevin or Al,

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but everyone else was very understanding.

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Understanding?!

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Yes.

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Understanding of my un-Christian intolerance? My rank homophobia?

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What about the partners, Dr Granger and Dr Carmichael?

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They must have been disgusted by my behaviour?

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Not really.

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Then I will spend the morning making them understand. And Nurse Marquez.

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How I will face her, I do not know.

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PHONE RINGS

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(ANSWERING MACHINE) 'Hello, this is Sonia O'Neil - leave a message.'

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'Hi, it's Dr Clay... Just thought I'd call.

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'We had a meeting this morning, and you didn't...

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'So, I just thought I'd call and check you were OK,

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'you know, after last week and everything,

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'so, just give me a call back, OK? Bye."

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I'm not disagreeing! How can I disagree with

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-the Great Daniel Granger, the man who can do no wrong(?)

-So, I'm right?

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-Yes you're right, you're always right!

-Thank you. Mrs Tembe.

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Dr Granger. Dr Carmichael.

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I understand that you have been made aware of the circumstances

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surrounding the break-up of my marriage

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and the calculated deception that I have imposed upon you.

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We all have our secrets, Mrs Tembe.

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Yes, but mine were particularly unpleasant.

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And a long time ago.

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I deserve to be ostracised.

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Mrs Tembe, you did something stupid. You're sorry.

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Won't happen again. I've been there. Done that.

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Again and again and again...

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You're a good receptionist. We need you.

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-Dr Carmichael...

-Whatever he says, because he's always right.

-But...

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No buts. Butt out.

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-Because we're busy.

-Now, where were we?

-The Great Daniel Granger!

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Yes, him. The man who's always right.

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Yes, he is, what is it this time?

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Aaaagh!

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It's a little bit pink...

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We've not seen you here before, have we, Mrs...Hancock?

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My husband wasn't happy with our old GP.

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Oh, dear. We'll try to do better here at the Mill.

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I'm sure you will. You seem very...

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-competent.

-Thank you.

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My husband doesn't approve of young doctors.

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But I say to him, "Old doctors were young doctors once."

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Funny you should mention "young doctors", because I...

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The thing is, they just can't seem to spare the time.

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It's sit down, where does it hurt,

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have a prescription, and you're out in less than a minute!

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I'm not like that.

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No. You're very...

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Empathetic?

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Yes, for one so young.

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Like I say to my colleagues,

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"The most important thing a GP can do is listen."

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I suppose that's why I've been nominated for Young GP...

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The thing is, my throat's more of a tickle than a cough,

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if you know what I mean?

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My husband had it more than a month, but it was definitely a cough

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with him, a real rasper - no phlegm at all.

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Actually, I'm wrong, it was a hacking cough, not a rasper,

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but with me, my great uncle on my mother's side, that's my mother's

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mother's brother, he smoked all his life, apparently, so you just can't tell, can you?

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No. So, what I'm going...

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The thing is, he might have died of lung cancer.

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I'm sorry, you have a family history of lung cancer?

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I don't think so. Do I?

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You just said. Your great uncle?

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I said he might have died of lung cancer.

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"Might have?"

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If he'd lived long enough.

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He was shot down over Germany in 1944. Terrible smoker.

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Apparently. The thing is...

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Yeah, the thing is, Anna,

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we've been round the houses on this one,

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and you've just got a sore throat.

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I can hardly talk.

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So, the best cure is time and...silence.

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So why don't we say as little as possible and we'll see how you go?

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But...

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Shush, shush, shush! Silence really is the best medicine.

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Come back after a week if there's no change.

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You are very young, aren't you?

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He is. He's a very young GP.

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A veritable whippersnapper.

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-I'm 30!

-Oh!

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Why, what's wrong with that?

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Nothing. Nothing at all.

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Empathy isn't always the best approach.

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A good GP knows when to take a strong line.

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Exactly.

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Listen, I know you don't want to make a big thing about this

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Young GP of the Year business.

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No, of course not.

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But I was thinking of your friends

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and colleagues - they might want to help you share in your success.

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You know, one of their own, doing so very well.

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You think?

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I really do.

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Maybe a few drinks after work, nothing fancy.

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Just a couple of bottles of bubbly.

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Yeah!

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Dr Tyler...

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He's got a lot on his mind.

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As do I, Dr Haskey.

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Can I have a moment of your time?

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No, I'm far too busy.

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Actually...

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I couldn't help noticing that you've given me

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a couple of new patients this afternoon.

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Yes, Mr Wilcox and Miss Willis.

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They're the ones. The thing is,

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I'm worried, Mrs Tembe.

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You always tell me that new patients require extra care

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and attention, and that's the kind of thing Dr Tyler specialises in.

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Well, I suppose I could transfer them...

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Excellent!

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RINGING TONE

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PHONE RINGS

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Hello.

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'I'm sorry I cancelled the meeting.'

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That's all right. Is everything OK?

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'Fine, just a cold or something.'

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I could pop over...

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No, no need.

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'It's really not a problem.'

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It's not like I'm snowed under or anything.

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'Sonia?'

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Yes... I'm still here.

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So...

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All right.

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'Is that, "All right," I can pop over?'

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Yes, if it's OK. No rush.

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Right. I might be an hour or two?

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Whenever.

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Dr Tyler, I believe Mrs Hollins has spoken to you.

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Perhaps, why? What have I done wrong?

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We need to talk. I've been digging around.

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It seems that they're going to be using "mystery shoppers".

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-What?

-For the competition.

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They send fake patients to all the nominees to see how

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they handle the really difficult cases.

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Mrs Hancock!

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Have you heard Kevin's good news, Mrs Tembe?

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yes, I have. "Young GP of the Year." Congratulations.

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My husband is a homosexual.

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What?!

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When he told me, I was humiliated.

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I exposed him before his family, his friends, his church

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and his community. I drove him from his country

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and then I told the world that he was dead.

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Mrs Tembe! That's terrible.

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Thank you.

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No, I'm serious. How could you do that?

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You're always spouting off about Christian values

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and forgiveness and charity and all that.

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Not to mention honesty!

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Dr Tyler, you are wise beyond your years.

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No wisdom here, Mrs Tembe. I don't care what you did.

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That is why you will never be nominated for

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Young GP of the Year.

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I'm too old.

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And you have limited judgement.

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Can you believe that?!

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Shocking. So, mystery shoppers. Who is Mrs Hancock?

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You saw her. I kicked her out when she got boring.

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Dude, that could have been one of them.

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You need to tread more carefully.

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Use some of that wisdom Mrs Tembe is so fond of.

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Especially with any new patients, anyone not on the system.

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Wilcox, yes? W-I-L-C-O-X?

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"Young GP of the Year?"

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So, Mr Wilcox, you're new to Letherbridge, then?

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No.

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-New to us.

-Is that a problem?

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No, no. Of course not.

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Just can't find you on our records.

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I need a sick note.

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And what seems to be bothering you?

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Panic attacks.

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-OK. And what did your last GP say about them?

-He's a plonker.

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-So he didn't give you a fit note, then?

-Like I say...

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"He was a plonker." OK, well, let's start with the basics.

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Tell me about these panic attacks.

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Sometimes I panic. Like a...

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panic attack.

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And what seems to bring them on?

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Stress. Are you going to give me a sick note?

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I do actually have to make sure you're ill...

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OK. Well, then... I've got another problem.

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Is it easier to diagnose?

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-Piles.

-Right.

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You want to look?

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KNOCK ON DOOR

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MORE KNOCKING

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Who is it?

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It's me. Can I come in?

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Hey!

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All right, all right!

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Not piles, then?

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Panic attack!

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-Brought about by...?

-Stress! You putting your finger...

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Do you want to sit down, Mr Wilcox.

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I can't. I've got piles.

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Young GP of the Year?! Can't even spot a full blown panic attack!

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Which lasted about five seconds!

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I want a sick note!

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No.

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Plonker!

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Difficult patient? Check.

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Newly registered? Check.

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Invisible symptoms? Check.

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Tricky moral dilemma? Check, check, check.

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There was nothing tricky about it?

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Were you listening at the door?

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Just in case things got hairy...

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He can't have been.

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No. I reckon you're right.

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A real mystery shopper would be...normal.

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Probably have some rare symptoms that are easily overlooked.

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Like what?

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I don't know Kevin. It could be anything.

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Thanks.

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Do you want to talk?

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You have a really tough job.

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I don't think I could do it.

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That woman last week the lighter fluid...

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Sometimes you can get a delayed reaction.

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You think that's it?!

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I've seen it before. There's no shame.

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If you need some time out.

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I don't need time out.

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This is not a delayed reaction.

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So...?

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Isn't it obvious?

0:15:450:15:46

No. No, it's not.

0:15:460:15:49

No-one believes me. Isn't that what they always say?

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Why are we hiding?

0:16:080:16:10

Kevin's up for a prize.

0:16:100:16:12

Any one of the patients could be a judge.

0:16:120:16:15

A mystery shopper!

0:16:150:16:17

How exciting. So, what award is this?

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It's nothing, really.

0:16:220:16:24

It is far from nothing! It is a very important award.

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He may even get a certificate.

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We should all be very proud of him.

0:16:320:16:35

Ah! I remember when you got your first certificate.

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I was such a proud mother.

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What are you talking about?

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15 metres. All the way across the swimming pool!

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Oh, yeah. Ha-ha.

0:16:420:16:44

This is a very serious matter!

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Dr Tyler deserves every plaudit that comes his way.

0:16:460:16:51

Anyone seen the stapler?

0:16:510:16:54

Nurse Reid.

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Typical!

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So, what do you reckon?

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What about her?

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Oh, yes. Butter wouldn't melt.

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I'm sorry.

0:17:200:17:21

Well done, Sherlock.

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Are you hurt?

0:17:260:17:28

No.

0:17:280:17:31

Did you know him?

0:17:320:17:34

Not as well as I thought I did.

0:17:370:17:39

Dave Cartwright?

0:17:410:17:42

You OK, Mrs Tembe?

0:17:490:17:51

Dr Tyler seems to be the only one who seems to understand.

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You mean about your husband?

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I suppose you are going to be as liberal

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and as understanding as everybody else.

0:18:000:18:02

I am the last person qualified to judge anyone's behaviour.

0:18:020:18:06

One of these days, I will sit you down

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and tell you my whole sordid history.

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So, you are not going to condemn me?

0:18:110:18:15

No. I won't be the one to throw the first stone.

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Then, perhaps, I should be the first one to throw the stone myself.

0:18:190:18:25

It's probably nothing. I'm sorry I wasted your time.

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Not really. Not an issue.

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I just want to make sure I've covered all the angles.

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It's just a headache. I'm a bit stressed at work.

0:18:420:18:46

I do worry.

0:18:460:18:49

Do you have a family history of...anything at all?

0:18:490:18:52

Now I am worried.

0:18:520:18:54

No, don't worry! I'm just being thorough.

0:18:540:18:57

I normally just take a few paracetamol.

0:18:570:19:00

How many do you normally take?

0:19:000:19:02

I don't know. A few.

0:19:020:19:04

Every day?

0:19:040:19:05

No. Just when I have a headache.

0:19:050:19:07

Hmm.

0:19:070:19:08

It is just a headache, isn't it?

0:19:090:19:12

I think we should run some tests.

0:19:120:19:14

-What kind of tests? My mum had tests!

-What for?

0:19:140:19:17

They were inconclusive!

0:19:170:19:18

Inconclusive for what?!

0:19:180:19:20

-I don't know! Whatever they were testing for.

-And...?

0:19:200:19:22

-And what?

-And how is she now...?

0:19:220:19:24

Fine! She's fine!

0:19:240:19:26

Right, that all seems ticketyboo!

0:19:260:19:28

How are we getting on with the bursary?

0:19:280:19:30

Well, actually.

0:19:300:19:31

The Vice-Chancellor's office seem to be very accommodating -

0:19:310:19:34

they think it will give a sense of community.

0:19:340:19:37

Yes, Mrs Tembe?

0:19:370:19:38

Mr Bellamy, Dr Carter, there is

0:19:380:19:41

a problem with my contract of employment.

0:19:410:19:44

Well?

0:19:450:19:47

I have been employed under false pretences.

0:19:470:19:50

In my application, I claimed to be a widow, whereas, in fact,

0:19:500:19:54

I have a husband living.

0:19:540:19:56

In addition,

0:19:560:19:57

my moral character has been revealed to be of the basest kind.

0:19:570:20:01

You will wish to terminate my contract with immediate effect.

0:20:010:20:05

Do you have a widow's pension?

0:20:050:20:07

Mr Bellamy!

0:20:070:20:08

Have you made any material gain from this deceit?

0:20:080:20:10

Have you committed a crime?

0:20:100:20:12

No, of course not.

0:20:120:20:13

What we require is an excellent receptionist

0:20:130:20:16

and administrator who is fair and honest with our patients.

0:20:160:20:20

The rest, however torrid, is your business.

0:20:200:20:23

Agreed.

0:20:230:20:24

You are not going to give me the sack?

0:20:240:20:26

No.

0:20:260:20:28

Then I will have to hand in my notice.

0:20:280:20:31

Then I will have to refuse to accept it.

0:20:310:20:33

I don't know! She might be ill.

0:20:380:20:41

She might be acting.

0:20:410:20:42

Or she might not be ill but thinks she is.

0:20:420:20:44

You can't afford to take the chance.

0:20:440:20:46

What do you mean?

0:20:460:20:47

Your award is about to go up in smoke. When's the ceremony?

0:20:470:20:50

Two weeks.

0:20:500:20:51

That's no time for second chances.

0:20:510:20:52

You really think she's the one?

0:20:520:20:54

You've got to give her every test known to mankind.

0:20:540:20:56

Leave no stone unturned. Find out what she's got,

0:20:560:20:59

whether she's got it for real, she thinks she's got it,

0:20:590:21:02

-or whether she's pretending to think she's got it.

-Right...

0:21:020:21:05

Don't worry, we'll get to the bottom of this, however long it takes.

0:21:140:21:18

We'll get some blood tests taken today,

0:21:180:21:20

and I'll book you in for a scan at St Phil's.

0:21:200:21:22

When will that be?

0:21:220:21:23

-The scan? Soon as possible. A week or so?

-A week?!

0:21:230:21:26

Well, I can stress the urgency...

0:21:260:21:28

OK! OK, I'll pull some strings, and we'll get it done this week.

0:21:280:21:32

The main thing is we put you first and we get to the bottom of this.

0:21:320:21:35

-OK?

-OK.

0:21:350:21:36

Come on!

0:21:360:21:38

We need to book her in for an MRI scan as soon as possible.

0:21:380:21:41

Yes, but it is very late...

0:21:410:21:43

Now, Mrs Tembe.

0:21:430:21:44

I'm dying, aren't I?

0:21:440:21:45

We're all dying...

0:21:450:21:47

Hopefully not this evening. Dr Khella, would you...

0:21:470:21:49

Come and sit down...

0:21:490:21:51

Erm, it's my patient...

0:21:520:21:55

She seemed a trifle upset.

0:21:550:21:57

She's a mystery shopper!

0:21:570:21:59

She's not really ill at all, but we need to show 100%

0:21:590:22:01

dedication to our patients' needs.

0:22:010:22:03

Name?

0:22:030:22:04

What's your name?

0:22:050:22:07

Marta Willis.

0:22:070:22:08

Ms Willis, would you like to have a chat with Dr Khella, I'm sure

0:22:080:22:11

then things won't seem quite so bad.

0:22:110:22:14

Why don't you follow me?

0:22:140:22:15

Explanation?

0:22:150:22:17

Young GP of the Year, I suspect.

0:22:170:22:18

What?! I was just trying to...

0:22:180:22:21

It would benefit the Mill if I win.

0:22:210:22:22

A silly initiative from the CCG, to appeal to

0:22:220:22:25

the X-Factor generation. Every practice had to make a nomination.

0:22:250:22:28

If I'd had my way, it would have been strangled at birth.

0:22:280:22:31

Right, well, at least you chose me!

0:22:310:22:33

-It was you or Jas. We had to toss a coin.

-You lost.

0:22:330:22:37

Anyone know why the fridge is absolutely filled up with champagne?

0:22:370:22:40

Oh, great!

0:22:400:22:41

Is it party time, Dr Tyler?!

0:22:410:22:43

You!

0:22:450:22:47

Maybe we should invite some "mystery guests"!

0:22:470:22:49

You set me up.

0:22:490:22:50

Have you had nothing better to do all day?

0:22:500:22:53

No.

0:22:530:22:54

What do you want to do?

0:22:540:22:55

Let's get it over with.

0:22:550:22:58

I can't take samples here.

0:22:580:23:00

Jimmi!

0:23:000:23:02

That's not the way it works.

0:23:020:23:04

I'm sorry, I shouldn't even be here.

0:23:040:23:06

You know the protocol.

0:23:060:23:07

Stuff the protocol.

0:23:070:23:08

You don't like being alone with me, do you?

0:23:100:23:12

Scared I'll accuse you next?!

0:23:120:23:15

I'm worried any competent defence counsel will tear your case apart

0:23:150:23:18

if we don't do it by the book!

0:23:180:23:19

What case!

0:23:190:23:21

Sonia, a colleague of mine, a friend,

0:23:220:23:28

she went through what you're going through.

0:23:280:23:30

She didn't want to pursue it.

0:23:300:23:32

She wanted to forget it.

0:23:320:23:33

I'm not forgetting.

0:23:330:23:35

Let me call the station. We'll get a female officer down here,

0:23:350:23:38

then we can take you to the rape suite. Do it properly.

0:23:380:23:40

-Not going to happen.

-Please!

0:23:400:23:43

Nurse Marquez.

0:23:480:23:50

You must have heard by now what happened with my husband.

0:23:500:23:54

My...intolerance, my bigotry.

0:23:550:23:58

And yet still you smile at me.

0:23:580:24:01

If I was newly married, happily married, and my wife came

0:24:030:24:09

to tell me that it was all a mistake,

0:24:090:24:12

"I prefer men after all..."

0:24:120:24:14

Rejection hurts, and we lash out.

0:24:150:24:19

I understand that.

0:24:190:24:21

You are not a bigot, Mrs Tembe.

0:24:210:24:24

You never judge anyone as harshly as you judge yourself.

0:24:240:24:28

That is very kind.

0:24:290:24:32

You have all been very kind.

0:24:320:24:34

I'm really not worthy of all your friendship and your tolerance.

0:24:340:24:40

I will try to be worthy of it in the future.

0:24:400:24:43

Here we go. Can't let it go to waste!

0:24:430:24:46

I'm sorry. About earlier.

0:24:460:24:48

To quote one of my patients, I was a plonker!

0:24:480:24:51

You are a very fine young man, and I hope you win the competition.

0:24:510:24:56

I think I'll withdraw.

0:24:560:24:58

No need.

0:24:580:24:59

I'm sorry, Dr Tyler, but I'm afraid you've been disqualified.

0:24:590:25:03

Mrs Hancock?

0:25:030:25:04

Jenny Whitaker, actually. Out-of-work actor and...

0:25:040:25:08

mystery shopper.

0:25:080:25:10

What?! You for real?

0:25:100:25:12

A real pretend patient, yes.

0:25:120:25:14

I swear I had no idea.

0:25:140:25:17

I thought I just made it up. That is incredible.

0:25:170:25:19

You did very well, actually,

0:25:190:25:21

considering my provocative behaviour.

0:25:210:25:24

But I'm afraid Mr Bellamy

0:25:240:25:25

and Dr Carter failed to read the small print.

0:25:250:25:29

You can't be Young GP of the Year.

0:25:290:25:32

Why not?

0:25:320:25:33

Because you're too old.

0:25:330:25:35

I can't.

0:25:370:25:39

If there's evidence of rape, we can prosecute.

0:25:390:25:41

If? You think I'm making this up?!

0:25:410:25:44

No, I don't think you're making it up.

0:25:440:25:47

Then take your samples here - now.

0:25:470:25:49

There's no point!

0:25:490:25:51

Because you don't believe me.

0:25:510:25:53

No! Because every time a rape case falls apart,

0:25:530:25:56

it's because some officer or some doctor's cut corners!

0:25:560:25:59

Let me call someone...

0:26:000:26:02

I think you should leave.

0:26:020:26:04

What do you tell the victims?

0:26:130:26:16

Prosecute. Every time.

0:26:160:26:18

Not a word, Jimmi.

0:26:180:26:21

To anyone.

0:26:230:26:24

It's over.

0:26:420:26:44

So you can all relax and wind your necks in, all right?

0:26:440:26:47

Tam! Tamir!

0:26:470:26:50

Just go! Now!

0:26:500:26:51

Just calm down and...

0:26:510:26:52

Just go, now! Please. Just drive!

0:26:520:26:55

Hi.

0:26:590:27:00

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