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-Good night, was it? -I'm not late. -Skin of your teeth. | 0:00:28 | 0:00:32 | |
Go on, get in. | 0:00:32 | 0:00:34 | |
Here. | 0:00:40 | 0:00:42 | |
Word of advice - when you're shadowing, | 0:00:42 | 0:00:45 | |
leave the partying for the weekends. | 0:00:45 | 0:00:48 | |
Hung-over engineers don't look good in front of customers. | 0:00:49 | 0:00:52 | |
Makes them twitchy. | 0:00:52 | 0:00:54 | |
Next thing you know you're stood over your shoulder, watching every move. | 0:00:54 | 0:00:58 | |
And who's to blame them? | 0:00:58 | 0:01:00 | |
One slip and you've reduced their house to a pile of rubble. | 0:01:00 | 0:01:03 | |
Now, college days, that's your business. | 0:01:03 | 0:01:07 | |
Missed a few lectures back in the day. | 0:01:08 | 0:01:11 | |
Red Line lager - shifted a fair few cans of that, I can tell you. | 0:01:13 | 0:01:17 | |
I don't think they make it any more. Ah, they were good times. | 0:01:18 | 0:01:21 | |
Karen. | 0:01:27 | 0:01:29 | |
Karen. | 0:01:30 | 0:01:32 | |
KAREN! | 0:01:37 | 0:01:39 | |
What did you do that for? You scared the pants off me! | 0:01:39 | 0:01:42 | |
-I hope that was a figure of speech. -What do you want? | 0:01:42 | 0:01:45 | |
You have patients. I'm expecting a gas engineer this afternoon. | 0:01:45 | 0:01:48 | |
Let me know when he arrives. | 0:01:48 | 0:01:50 | |
-Sorry to keep you. What's your name? -Adam. | 0:01:51 | 0:01:53 | |
She's even worse than usual, mooning about the place. | 0:01:53 | 0:01:57 | |
It's love's young dream. | 0:01:57 | 0:01:59 | |
Well, I wish she'd do her dreaming in her own time. | 0:01:59 | 0:02:01 | |
Grouch. I think it's lovely. | 0:02:01 | 0:02:04 | |
Right, Mrs Kingsley? | 0:02:04 | 0:02:06 | |
And you can't remember any specific event that might have triggered it? | 0:02:07 | 0:02:10 | |
Well, no, although some things do make it worse. | 0:02:10 | 0:02:14 | |
-Such as? -Knitting. And I do love to knit. | 0:02:14 | 0:02:18 | |
But it makes my neck so sore these days, | 0:02:18 | 0:02:21 | |
and then I get a headache on top of all that. | 0:02:21 | 0:02:23 | |
And sometimes it wakes me in the middle of the night. | 0:02:23 | 0:02:26 | |
Doctor, I don't want to make a fuss about it, | 0:02:26 | 0:02:31 | |
but my son has insisted that I come to see you. | 0:02:31 | 0:02:33 | |
He's made me write it all down in case I forget. | 0:02:34 | 0:02:38 | |
He's also put all my symptoms into his mobile phone | 0:02:38 | 0:02:42 | |
and it said that I have osteoarthritis of the neck, | 0:02:42 | 0:02:46 | |
which is commonly known as cervical spondylosis. | 0:02:46 | 0:02:50 | |
Not that a mobile phone, of course, is any substitute | 0:02:51 | 0:02:54 | |
for an actual medical opinion, even if it is one of those clever phones. | 0:02:54 | 0:03:00 | |
It's true that those symptoms are commonly seen with that condition. | 0:03:01 | 0:03:05 | |
Well, who'd have thought it? | 0:03:05 | 0:03:07 | |
So, I will be having physiotherapy then? | 0:03:07 | 0:03:10 | |
Well, according to the phone. | 0:03:11 | 0:03:13 | |
Physiotherapy is certainly an option. | 0:03:13 | 0:03:15 | |
And painkillers? And there were a few other things as well, | 0:03:15 | 0:03:19 | |
which I've forgotten now, but not that it matters | 0:03:19 | 0:03:22 | |
because I'm sure you know much more about it than David's mobile phone. | 0:03:22 | 0:03:28 | |
Gary Matthews. Kate Ferris. | 0:03:35 | 0:03:37 | |
-Gazserve. We're here to service your system. -Yeah. One second. | 0:03:37 | 0:03:41 | |
The gas people are here. | 0:03:42 | 0:03:44 | |
OK. He'll be two ticks. | 0:03:45 | 0:03:48 | |
Kate's an apprentice engineer. She's shadowing me today. | 0:03:49 | 0:03:52 | |
-Engineer? -Girls - they get everywhere these days, eh, Kate? | 0:03:52 | 0:03:57 | |
When I started it was wall-to-wall blokes. | 0:03:57 | 0:03:59 | |
-Is there a ladies? -Yeah, just down there. | 0:03:59 | 0:04:02 | |
She's a bit fragile. | 0:04:04 | 0:04:06 | |
-KNOCK ON DOOR -Mm. | 0:04:08 | 0:04:11 | |
-Have you got a minute? -Sure. | 0:04:11 | 0:04:14 | |
-How are you with handwriting? -Mine's appalling. Let me show you. | 0:04:17 | 0:04:20 | |
No, deciphering? | 0:04:20 | 0:04:22 | |
A patient has very kindly written an essay on her symptoms | 0:04:22 | 0:04:25 | |
and I feel duty bound to read it. | 0:04:25 | 0:04:27 | |
-What's that word? -Neck. | 0:04:30 | 0:04:33 | |
-Of course. And that one? -Mendacious. | 0:04:33 | 0:04:37 | |
I don't think so. There's a P in it. | 0:04:37 | 0:04:39 | |
Donoghue, that's the neatest handwriting I've ever seen. | 0:04:39 | 0:04:42 | |
I think we can drop this pathetic attempt at subterfuge | 0:04:42 | 0:04:45 | |
and cut to the chase, please. | 0:04:45 | 0:04:47 | |
OK, you got me. | 0:04:48 | 0:04:50 | |
I'd like a second opinion | 0:04:50 | 0:04:52 | |
and I hear you're the resident genius around here. | 0:04:52 | 0:04:55 | |
I'm thinking cervical spondylosis, | 0:04:58 | 0:05:00 | |
but I wouldn't want to miss anything more serious like a tumour. | 0:05:00 | 0:05:03 | |
-Is she on any medication? -Only for blood pressure. | 0:05:03 | 0:05:07 | |
There's nothing here that would indicate tumour. | 0:05:07 | 0:05:09 | |
-Any history of cancer? -No. | 0:05:09 | 0:05:11 | |
Our resident genius agrees with your cervical spondylosis. Well done. | 0:05:11 | 0:05:16 | |
Great, thanks. | 0:05:16 | 0:05:18 | |
And what would be your next step in such a case? | 0:05:19 | 0:05:22 | |
-HE LAUGHS -You don't know what to do. | 0:05:22 | 0:05:26 | |
I'd like the reassurance of your expert opinion. | 0:05:27 | 0:05:30 | |
Why can't you just admit you haven't got a clue. | 0:05:30 | 0:05:33 | |
-X-Rays? Physiotherapy? -Mm? You asking or are you telling? | 0:05:33 | 0:05:39 | |
Just put me out of my misery, will you? | 0:05:39 | 0:05:41 | |
X-Rays, OK? They will confirm what you know. | 0:05:41 | 0:05:44 | |
Or in your case you don't know what you know, do you? | 0:05:44 | 0:05:46 | |
-Ha! Funny. -She should see the physio. | 0:05:46 | 0:05:49 | |
If that doesn't work, then steroid injections. | 0:05:49 | 0:05:51 | |
There are loads of things that she can do to help herself. | 0:05:51 | 0:05:55 | |
Place like this, I'm surprised you haven't got an automated system. | 0:05:55 | 0:05:58 | |
Now, in my surgery, the doctors press a buzzer | 0:05:58 | 0:06:00 | |
-when they're ready for their next... -This is our practice manager. | 0:06:00 | 0:06:03 | |
Afternoon. I was just telling Karen here about the latest developments | 0:06:03 | 0:06:06 | |
in patient management. | 0:06:06 | 0:06:08 | |
-You're the gas engineer? -Gary Matthews, at your service. | 0:06:10 | 0:06:13 | |
My assistant, Kate. You get two for the price of one today. | 0:06:13 | 0:06:16 | |
Well, one and a half. | 0:06:16 | 0:06:18 | |
Right. The boiler's this way. Do you know how long it's going to take? | 0:06:18 | 0:06:21 | |
I'd like to keep disruption down to a minimum. | 0:06:21 | 0:06:24 | |
Couple of hours. We'll need to shut the system down periodically... | 0:06:24 | 0:06:27 | |
Now I know you're the fountain of all knowledge, you won't be able to get rid of me. | 0:06:27 | 0:06:31 | |
Wait till you get the invoice for my consultancy services. | 0:06:31 | 0:06:33 | |
-Do you take paperclips? -No, I accept all major credit cards and beer | 0:06:33 | 0:06:37 | |
but I'm going to draw the line at office supplies. | 0:06:37 | 0:06:40 | |
-Hey. -HE SCOFFS | 0:06:40 | 0:06:42 | |
-What's the story with your man? -THEY LAUGH | 0:06:44 | 0:06:47 | |
-See you at lunchtime? -Sure. | 0:06:47 | 0:06:50 | |
The trouble with customers is they expect miracles. | 0:06:53 | 0:06:55 | |
Especially his sort. | 0:06:55 | 0:06:57 | |
That bloke's ex-services, mark my words. NCO, probably. | 0:06:57 | 0:07:01 | |
You can take the man out of the Army... | 0:07:01 | 0:07:04 | |
-Why don't you rustle up a brew? I'm -gasping. Now? -Yes, now. | 0:07:06 | 0:07:11 | |
When I was in your boots I didn't need asking. | 0:07:11 | 0:07:13 | |
-Key part of the training, tea making. -It's not that. | 0:07:13 | 0:07:16 | |
I haven't seen this system before. | 0:07:16 | 0:07:18 | |
Don't worry. I won't start the big stuff till you get back. | 0:07:18 | 0:07:20 | |
What good's the big stuff if I can't even get the casing off? | 0:07:20 | 0:07:23 | |
HE GROANS | 0:07:23 | 0:07:25 | |
Tell you what, we'll find the tea together. | 0:07:25 | 0:07:28 | |
Then I'm chucking you in the deep end. | 0:07:28 | 0:07:30 | |
You get to open her up. Come on. | 0:07:30 | 0:07:32 | |
-Afternoon. -If you want reception, it's that way. | 0:07:37 | 0:07:41 | |
Nope, I can see we're in the right place. | 0:07:41 | 0:07:43 | |
You can't service a boiler without suitable lubrication. | 0:07:43 | 0:07:46 | |
Oh, Lapsang Souchong! | 0:07:46 | 0:07:48 | |
-Don't see that in many staffrooms. -It's an acquired taste. | 0:07:48 | 0:07:51 | |
Few people appreciate its smoky richness. | 0:07:51 | 0:07:55 | |
Indeed. | 0:07:55 | 0:07:57 | |
Best thing by far to come out of the Fujian province. | 0:07:57 | 0:08:00 | |
Apart, perhaps, from the works of Zhu Xi. | 0:08:02 | 0:08:04 | |
Can't say I'm a fan of his Neo-Confucian philosophising, | 0:08:05 | 0:08:08 | |
although his calligraphy does have a certain elegance. | 0:08:08 | 0:08:12 | |
No, the tea takes it for me. | 0:08:12 | 0:08:14 | |
-Can I offer you a cup? -I thought you'd never ask. | 0:08:16 | 0:08:18 | |
It smells like burnt socks. | 0:08:20 | 0:08:22 | |
Have you got regular supermarket brand? | 0:08:22 | 0:08:25 | |
HE SIGHS | 0:08:25 | 0:08:27 | |
You can take the apprentice service engineer | 0:08:27 | 0:08:30 | |
-to the world's greatest tea... -But you can't make her imbibe. | 0:08:30 | 0:08:33 | |
I've requested an appointment with the physio at St Phil's | 0:08:36 | 0:08:38 | |
for a course of manual therapy. | 0:08:38 | 0:08:40 | |
-They're going to contact you directly. -Thank you. -No problem. | 0:08:40 | 0:08:44 | |
In the meantime there are a few things you can do for yourself. | 0:08:44 | 0:08:47 | |
-Exercise. -Exercise? -It's actually one of the most important treatments | 0:08:47 | 0:08:50 | |
for patients with osteoarthritis. | 0:08:50 | 0:08:54 | |
-Do you swim at all? -Yes. -Fantastic. How often a week? | 0:08:54 | 0:08:58 | |
I thought you were checking the power supply? | 0:08:59 | 0:09:02 | |
That's the flue gas analyser. | 0:09:02 | 0:09:04 | |
Well spotted. You passed. MOBILE RINGS | 0:09:06 | 0:09:10 | |
You going to get that? | 0:09:10 | 0:09:12 | |
Sorry about last night. Yeah, I'm OK. | 0:09:17 | 0:09:20 | |
Look, I'd better get going. | 0:09:22 | 0:09:24 | |
I'm not a baby. I'm over it, all right? | 0:09:25 | 0:09:27 | |
Call you later. Bye. | 0:09:29 | 0:09:31 | |
Kissed and made up, then? | 0:09:32 | 0:09:35 | |
Don't want to talk about it, fair enough. | 0:09:35 | 0:09:38 | |
Boyfriend trouble - sensitive area. | 0:09:38 | 0:09:40 | |
-One of the lads in college, is it? -I haven't got a boyfriend. | 0:09:40 | 0:09:42 | |
Someone's on a short fuse today. | 0:09:42 | 0:09:45 | |
Karen, lunch? It's on me. | 0:09:47 | 0:09:50 | |
-Erm...it's a bit early. -So when suits you? | 0:09:51 | 0:09:55 | |
Where's the best place to get a sarnie round here? | 0:09:55 | 0:09:58 | |
My assistant didn't have time to make her own this morning. | 0:09:58 | 0:10:02 | |
-There's a minimart down the road. -Thanks. | 0:10:02 | 0:10:05 | |
You'll feel better with some carbs in you. | 0:10:05 | 0:10:09 | |
Soak up all that alcohol, eh? | 0:10:09 | 0:10:11 | |
Can you just let me finish up here. 15 minutes? | 0:10:13 | 0:10:16 | |
Yeah, OK. Icon it is. Two-ish. | 0:10:16 | 0:10:19 | |
So, there I was enjoying a glass of Chianti on the terrace... | 0:10:23 | 0:10:27 | |
-All right if I nab another tea? -Be my guest. | 0:10:27 | 0:10:30 | |
..when this odd little man turns up on a Lambretta | 0:10:30 | 0:10:33 | |
and announces that he's my new gardener. | 0:10:33 | 0:10:36 | |
Can't say I'm a fan of Italian automotive design, personally. | 0:10:36 | 0:10:39 | |
-All style, no substance. -Indeed. | 0:10:39 | 0:10:41 | |
So, he announces he's my new gardener... | 0:10:41 | 0:10:44 | |
You'd think a gardener would have a truck, wouldn't you? | 0:10:44 | 0:10:46 | |
I mean, a scooter is hardly practical transportation for a tradesman! | 0:10:46 | 0:10:50 | |
I've never given it much thought. Where was I? | 0:10:50 | 0:10:53 | |
Audacious new arrival making presumptions. | 0:10:53 | 0:10:56 | |
So, I politely inform him | 0:10:56 | 0:10:59 | |
that I'm perfectly happy with my current gardener... | 0:10:59 | 0:11:02 | |
Oh, so you already had a gardener. | 0:11:02 | 0:11:04 | |
..at which point he informs me that Arturo had been arrested the day | 0:11:04 | 0:11:07 | |
before I arrived by the polizia and carted off to the commissariato. | 0:11:07 | 0:11:11 | |
-Commo-sotti-ato? -Commissariato. -Police station. | 0:11:11 | 0:11:15 | |
Commissariato's Italian for police station. | 0:11:15 | 0:11:18 | |
-You've got a place out there, then? -Tuscany as it happens. | 0:11:18 | 0:11:22 | |
And a gardener? Nice. | 0:11:22 | 0:11:24 | |
You want to see my garden - like a jungle, it is. | 0:11:24 | 0:11:27 | |
So, why did he get arrested? | 0:11:28 | 0:11:30 | |
Allegedly, Arturo walked into the Basilica di Santa Croce... | 0:11:30 | 0:11:33 | |
You look at an Italian cop the wrong way and they'll shove you in the slammer. | 0:11:33 | 0:11:37 | |
He's lucky it was the state police. | 0:11:37 | 0:11:39 | |
The Carabinieri shoot first and ask questions later. | 0:11:39 | 0:11:41 | |
-The Carabinieri are not as bad. -They shot my mate's dog. | 0:11:41 | 0:11:44 | |
Giuseppe. Met him while he was over on an exchange programme. | 0:11:45 | 0:11:49 | |
He cried when he told me about it. | 0:11:49 | 0:11:51 | |
-He loved that dog. -You were saying about the arrest. | 0:11:52 | 0:11:55 | |
Arturo walked into the Basilica di Santa Croce and attempted to deface | 0:11:55 | 0:12:00 | |
a Giotto fresco with a telescopic tree pruner. | 0:12:00 | 0:12:03 | |
Fortunately, he was disarmed by a passing bishop... | 0:12:03 | 0:12:07 | |
Can't say I'm a big fan of Giotto. I find his figures a bit bulky. | 0:12:07 | 0:12:10 | |
On that we will have to disagree. | 0:12:10 | 0:12:12 | |
If you'll excuse me, I have some calls to make. | 0:12:12 | 0:12:15 | |
Nice chap. | 0:12:15 | 0:12:17 | |
Maybe we should get back to work. | 0:12:18 | 0:12:21 | |
No, no. Don't be daft. There's ten minutes left. | 0:12:21 | 0:12:24 | |
Kate, if you'd like a drink, please help yourself. | 0:12:24 | 0:12:27 | |
-I don't like to impose. -How refreshing. | 0:12:27 | 0:12:30 | |
HE SLURPS | 0:12:30 | 0:12:32 | |
I don't know what to have. | 0:12:35 | 0:12:38 | |
Better just stick with the pasta. | 0:12:38 | 0:12:40 | |
-How's Imogen? -She's fine. | 0:12:43 | 0:12:45 | |
I gave her some money to tide her over. | 0:12:45 | 0:12:47 | |
-You went to London, then? -That's what parents do. | 0:12:47 | 0:12:50 | |
-Her purse didn't show up? -No, she'll never see that again. | 0:12:52 | 0:12:55 | |
She's had to cancel all her credit cards. | 0:12:55 | 0:12:58 | |
Actually, the bank's been very helpful but still... | 0:12:58 | 0:13:01 | |
-What about the police? -I had a word with them, | 0:13:01 | 0:13:04 | |
but a missing purse is not exactly high on their priority list. | 0:13:04 | 0:13:08 | |
I'm sorry I've not been answering your texts. | 0:13:11 | 0:13:14 | |
I've had a lot to think about. | 0:13:14 | 0:13:16 | |
All these months have been about getting you back... | 0:13:17 | 0:13:20 | |
..but it's not as simple as that any more, is it? | 0:13:23 | 0:13:26 | |
Hello again. I've got a medical mystery for you. | 0:13:29 | 0:13:32 | |
It's not really convenient. | 0:13:32 | 0:13:34 | |
-I've been having some funny symptoms recently, on and off. -I suggest you speak to your doctor. | 0:13:34 | 0:13:38 | |
I would, only it's been so busy I haven't got round to it. | 0:13:38 | 0:13:41 | |
Anyway, as I find myself here with your good self, | 0:13:41 | 0:13:43 | |
I thought I'd save myself a journey and see if you could shed some light... | 0:13:43 | 0:13:46 | |
-It's not my place to comment. -Promise I won't sue if you screw up. | 0:13:46 | 0:13:49 | |
-I really can't help you. -Fair enough. | 0:13:49 | 0:13:52 | |
That villa of yours - don't suppose you rent it out? | 0:13:52 | 0:13:55 | |
Didn't get away with the missus last year. | 0:13:55 | 0:13:57 | |
-I'd love to surprise her with a fortnight somewhere classy. -My villa is not available for rent. | 0:13:57 | 0:14:01 | |
Tell you what, do us a good deal and I'll throw in a free service. | 0:14:01 | 0:14:05 | |
-I think I've made my position clear. -All right, I'll fit a carbon monoxide monitor as well, gratis. | 0:14:05 | 0:14:09 | |
-NO! -All right, keep your hair on! | 0:14:09 | 0:14:12 | |
How dare you speak to me like that! Your behaviour is completely inappropriate. | 0:14:12 | 0:14:16 | |
-If you don't ask you don't get. -You have no right to ask for anything. | 0:14:16 | 0:14:19 | |
Ever since you got here, you've been swanning around | 0:14:19 | 0:14:21 | |
like you own the place! Now, you have a service to perform. | 0:14:21 | 0:14:24 | |
I suggest you do your job and you let me do mine! | 0:14:24 | 0:14:28 | |
I've been thinking about our future. | 0:14:36 | 0:14:39 | |
I mean, don't get me wrong, the dating's been nice, it really has. | 0:14:39 | 0:14:43 | |
But long term...where are we going? | 0:14:44 | 0:14:48 | |
-Can't we just take it day by day? -No, no, no, Karen, I can't. | 0:14:49 | 0:14:52 | |
Not any more, Karen. It's like living on a knife edge. | 0:14:52 | 0:14:55 | |
You haven't got a past. | 0:14:55 | 0:14:57 | |
-I've now realised that's too daunting. -I don't... | 0:14:57 | 0:15:00 | |
-What do you mean? -We can't have a normal life | 0:15:02 | 0:15:05 | |
because we come from such different places. | 0:15:05 | 0:15:09 | |
-I'm a parent. -And I'm not? | 0:15:10 | 0:15:13 | |
Not in any meaningful way. | 0:15:13 | 0:15:16 | |
You don't have an emotional connection to the kids. | 0:15:17 | 0:15:21 | |
I mean, what if Immie wants to move back home after university, | 0:15:22 | 0:15:25 | |
and Jack for that matter? Both of them? | 0:15:25 | 0:15:27 | |
One day they'll probably get married and have kids. | 0:15:27 | 0:15:30 | |
Are you all right with being a granny? | 0:15:32 | 0:15:34 | |
No, I didn't think so. | 0:15:35 | 0:15:37 | |
I'm trying to get my head round it, honest. | 0:15:40 | 0:15:43 | |
My therapist is really helping. | 0:15:43 | 0:15:45 | |
She thinks it would be a good idea if we saw her together. | 0:15:45 | 0:15:48 | |
Don't know what's got into that doctor. | 0:15:52 | 0:15:55 | |
One minute we're best buddies, next thing he's snapping my head off! | 0:15:55 | 0:15:59 | |
-What's wrong? Did you have a shock? -Don't be stupid! | 0:16:00 | 0:16:03 | |
I isolated the power supply. | 0:16:03 | 0:16:05 | |
You're giving me the creeps, breathing down my neck. | 0:16:06 | 0:16:09 | |
I sorry, I didn't mean... | 0:16:09 | 0:16:11 | |
-Take no notice of me. -Your voice... | 0:16:12 | 0:16:15 | |
Throat's a bit tight. | 0:16:16 | 0:16:19 | |
Go make us a cuppa. | 0:16:19 | 0:16:21 | |
Anna's really helping, she's got some great ideas. | 0:16:28 | 0:16:31 | |
She's thinks that we should be talking about the children - not like when they were kids, | 0:16:31 | 0:16:35 | |
as they are now, so I can get used to the idea. | 0:16:35 | 0:16:37 | |
-I suppose that's a start. -It's a really, really good start. | 0:16:37 | 0:16:40 | |
And it would better if you came with. | 0:16:40 | 0:16:43 | |
It's just not my thing. | 0:16:44 | 0:16:46 | |
C'mon, Rob. For me, for us. | 0:16:48 | 0:16:51 | |
Please, please, can we try? | 0:16:51 | 0:16:52 | |
We can talk about the kids any time | 0:16:52 | 0:16:55 | |
without some airy fairy therapist sticking her nose in. | 0:16:55 | 0:16:57 | |
Oh, yeah! And that's worked really well so far(!) | 0:16:57 | 0:17:00 | |
I make one offhand comment about Imogen | 0:17:00 | 0:17:03 | |
and you don't speak to me for days. | 0:17:03 | 0:17:06 | |
Would it be all right if I made him another cup of tea? | 0:17:14 | 0:17:17 | |
Oh, right. He's sent his deputy to do his dirty work. | 0:17:17 | 0:17:20 | |
I'm sorry if he offended you. | 0:17:20 | 0:17:22 | |
-He honestly doesn't realise he's being over-familiar. -I think he realises now. | 0:17:22 | 0:17:25 | |
Dr Carter, I don't suppose you noticed anything odd | 0:17:28 | 0:17:31 | |
when he came to see you? | 0:17:31 | 0:17:33 | |
Apart from the overweening sense of entitlement? No, I didn't. | 0:17:33 | 0:17:36 | |
His voice didn't sound a bit slurred to you? | 0:17:38 | 0:17:40 | |
Young lady, if your boss has a sore throat, | 0:17:40 | 0:17:43 | |
I would advise him to stop pestering his clients. | 0:17:43 | 0:17:46 | |
-Litterbug. -It's for the pigeons! -Vermin. | 0:17:53 | 0:17:57 | |
One man's vermin is another man's prizewinning treasure. | 0:17:57 | 0:18:00 | |
I've a mate back home who takes his pigeons to the pub. | 0:18:00 | 0:18:03 | |
Pigeons are disease-ridden pests, promiscuous too. | 0:18:03 | 0:18:06 | |
Speak your mind, why don't you? | 0:18:06 | 0:18:08 | |
Always do. It's my defining quality. | 0:18:08 | 0:18:11 | |
-I thought that was your unbounded genius. -That too. | 0:18:11 | 0:18:14 | |
Thanks for earlier. | 0:18:16 | 0:18:17 | |
My patient's well impressed with your self-help stuff. | 0:18:17 | 0:18:20 | |
You've restored my credibility. | 0:18:20 | 0:18:22 | |
For a minute there I was in danger of being outdone by a mobile phone. | 0:18:22 | 0:18:25 | |
What do you mean? | 0:18:28 | 0:18:30 | |
Her son's got some app that diagnoses medical conditions. | 0:18:30 | 0:18:32 | |
I'm going to get a get hold of that, for realsies. | 0:18:32 | 0:18:35 | |
At what point did you suspect cervical spondylosis? | 0:18:36 | 0:18:40 | |
To be honest, after she suggested it. | 0:18:40 | 0:18:43 | |
And was that before or after you discussed her symptoms? | 0:18:43 | 0:18:47 | |
-After, pretty much. -Can I ask you a question? -Fire away. | 0:18:47 | 0:18:51 | |
What are the risk factors? | 0:18:51 | 0:18:53 | |
I just hate the idea. | 0:18:55 | 0:18:57 | |
Just because you think it's a bad idea doesn't mean it is. | 0:18:57 | 0:19:00 | |
She'll want to talk about my dad and my childhood, | 0:19:00 | 0:19:03 | |
-just like Elaine Cassidy did. -No, she won't. -She will. | 0:19:03 | 0:19:05 | |
She'll go digging around in the past, dragging up ancient history. | 0:19:05 | 0:19:08 | |
Our problems aren't there, they're here and now! | 0:19:08 | 0:19:10 | |
No, it's not like that. Anna's really practical. | 0:19:10 | 0:19:13 | |
I wouldn't ask if I didn't think it would make a difference. | 0:19:14 | 0:19:18 | |
Do you think that we could tackle this on our own? | 0:19:21 | 0:19:24 | |
Are you prepared to walk away? | 0:19:26 | 0:19:28 | |
So there's your answer. | 0:19:34 | 0:19:36 | |
You don't even have a baseline understanding. | 0:19:37 | 0:19:40 | |
How on earth do you get to this point of your career | 0:19:40 | 0:19:42 | |
-with such a gaping gap in your knowledge? -It's a long story. | 0:19:42 | 0:19:46 | |
Don't tell me, you bought your degree off some man in a pub? | 0:19:46 | 0:19:49 | |
I feel like a fraud, but it's not quite that bad. | 0:19:49 | 0:19:52 | |
How bad is it? | 0:19:52 | 0:19:54 | |
I didn't really get the training wheels off at my previous practice. | 0:19:54 | 0:19:57 | |
My mentor did everything for me. | 0:19:57 | 0:19:59 | |
He was just awful at delegating. | 0:19:59 | 0:20:02 | |
No, Niamh, this goes far deeper than your GP training. | 0:20:02 | 0:20:05 | |
You don't have a fundamental understanding | 0:20:05 | 0:20:07 | |
of THE major degenerative joint condition. | 0:20:07 | 0:20:10 | |
-You're not going to shop me, are you? -Do I look like a snitch? | 0:20:10 | 0:20:14 | |
What are you doing this evening? | 0:20:14 | 0:20:16 | |
I was going to come back and feed the vermin. | 0:20:16 | 0:20:18 | |
-Nothing that can't be cancelled. -Good. Clear the decks. | 0:20:18 | 0:20:21 | |
-Prepare yourself for Al Haskey's arthritis masterclass. -Really? | 0:20:21 | 0:20:25 | |
Gary? | 0:20:31 | 0:20:33 | |
You all right? | 0:20:33 | 0:20:36 | |
Gary? | 0:20:36 | 0:20:38 | |
I'm fine. | 0:20:38 | 0:20:40 | |
Here. Check the combustion performance. | 0:20:42 | 0:20:44 | |
-But... -What? You're always bugging me to do stuff. | 0:20:44 | 0:20:47 | |
I need some fresh air! | 0:20:47 | 0:20:50 | |
You're supposed to supervise me. | 0:20:51 | 0:20:54 | |
Can't I have five minutes on my own? | 0:21:17 | 0:21:20 | |
Tomorrow? No, no, that's fine. | 0:21:25 | 0:21:28 | |
The sooner the better, before he changes his mind... | 0:21:28 | 0:21:31 | |
-Excuse me. -No, I'll make sure he's there. | 0:21:31 | 0:21:34 | |
Just don't ask him about his dad. Thanks, Anna. | 0:21:34 | 0:21:38 | |
-You're not... -Get a doctor. | 0:21:38 | 0:21:40 | |
It's my boss. I think he's having a stroke. | 0:21:40 | 0:21:43 | |
Gary, I understand you're not feeling very well. | 0:21:52 | 0:21:55 | |
-Then you understand wrong. -Gary, you're not right. | 0:21:55 | 0:21:57 | |
What do you know? | 0:21:57 | 0:21:59 | |
You're a flaming apprentice engineer and I'm not a boiler! | 0:21:59 | 0:22:02 | |
-You keep dropping stuff. -I spilled my tea, that's all! -Please, let Dr Carter examine you. | 0:22:02 | 0:22:06 | |
I wouldn't want to waste any more of his precious time. | 0:22:06 | 0:22:08 | |
Please, Dr Carter. He's got muscle weakness, | 0:22:08 | 0:22:11 | |
and I think he's having vision problems too. | 0:22:11 | 0:22:13 | |
-Gary, is this right? -My eyes are playing up a bit. | 0:22:13 | 0:22:16 | |
I'd like to examine you. It'll only take a few minutes. | 0:22:16 | 0:22:19 | |
I'll make an appointment to see my own doctor tomorrow. | 0:22:19 | 0:22:21 | |
You will not. You will come inside now. | 0:22:21 | 0:22:24 | |
OK? | 0:22:24 | 0:22:26 | |
I see Heston's new best friend has managed to bag himself a consult. | 0:22:28 | 0:22:32 | |
-Does that man's cheek know no bounds? -He's had a funny turn. | 0:22:32 | 0:22:36 | |
Probably lack of oxygen, | 0:22:36 | 0:22:39 | |
forgetting to breathe in between dispensing pearls of wisdom. | 0:22:39 | 0:22:43 | |
I know he can be annoying but he's a really good boss. | 0:22:43 | 0:22:46 | |
It actually might be quite serious. A stroke. | 0:22:46 | 0:22:50 | |
Kate, I'm so sorry. Please, come and sit down. | 0:22:50 | 0:22:52 | |
Cup of tea? | 0:22:56 | 0:22:58 | |
-And relax. -That's no good, is it? | 0:22:58 | 0:23:01 | |
OK. You mentioned a health problem earlier? | 0:23:01 | 0:23:04 | |
Don't know if you'd call it that exactly. | 0:23:04 | 0:23:06 | |
I came over all weird playing football with our Liam and his mates. | 0:23:06 | 0:23:09 | |
-And when was this? -Last Sunday. -Describe your symptoms. | 0:23:09 | 0:23:13 | |
My eyes were acting up and I couldn't throw in for toffee. | 0:23:13 | 0:23:16 | |
Had trouble running in a straight line too. | 0:23:16 | 0:23:20 | |
Don't like to blow my own trumpet | 0:23:20 | 0:23:22 | |
but I had a trial once with Bolton Wanderers | 0:23:22 | 0:23:24 | |
and there I was kicking thin air with a bunch of 12-year-olds laughing their socks off. | 0:23:24 | 0:23:29 | |
Did you see a doctor? | 0:23:29 | 0:23:31 | |
I was right as rain by Monday so I didn't see much point. | 0:23:33 | 0:23:36 | |
Right. I think what you suffered was a transient ischemic attack. | 0:23:36 | 0:23:39 | |
A partial loss of blood and oxygen to part of the brain. | 0:23:39 | 0:23:43 | |
So I'm having another one of them now? | 0:23:43 | 0:23:45 | |
-Either that or a fully blown stroke. -A stroke? | 0:23:45 | 0:23:48 | |
The vision, speech and muscle weakness are classic indicators. | 0:23:48 | 0:23:52 | |
Must get you seen at the hospital. | 0:23:52 | 0:23:55 | |
Al, just the man... | 0:23:59 | 0:24:01 | |
You seem to be getting on well with our new member of staff. | 0:24:01 | 0:24:05 | |
-She's settling in well? -Yeah, she's all right. | 0:24:05 | 0:24:08 | |
Good, good. The patients seem to like her. | 0:24:08 | 0:24:11 | |
If her medical skills are up to scratch, | 0:24:11 | 0:24:13 | |
-I think we're onto a winner there. -Yeah. | 0:24:13 | 0:24:15 | |
She has the makings of a great doctor. | 0:24:15 | 0:24:17 | |
A moment of your time. | 0:24:18 | 0:24:20 | |
Will he be OK? | 0:24:25 | 0:24:27 | |
He's getting treatment at an early stage, | 0:24:27 | 0:24:29 | |
which gives him the best possibility of a recovery. | 0:24:29 | 0:24:32 | |
You were very good to pick up on the symptoms. | 0:24:32 | 0:24:34 | |
Have you done a first aid course? | 0:24:34 | 0:24:36 | |
My grandad had a stroke a few years back. | 0:24:36 | 0:24:39 | |
By the time he got help, it was too late. | 0:24:39 | 0:24:41 | |
I was with him a couple of hours before. | 0:24:41 | 0:24:43 | |
If I'd spotted something was wrong... | 0:24:43 | 0:24:45 | |
-You mustn't blame yourself. -I did though. | 0:24:45 | 0:24:48 | |
After that I read up on everything I could find on the symptoms - | 0:24:48 | 0:24:51 | |
that's how I knew about the rarer ones. | 0:24:51 | 0:24:54 | |
Well, it's fortunate for Gary that you did. You ready? | 0:24:54 | 0:24:57 | |
Flaming Norah! You look in a worse state than me! | 0:25:02 | 0:25:06 | |
-I'm so sorry... -Hey, cheer up. | 0:25:06 | 0:25:08 | |
I'm the one having a medical...medjical crisis. | 0:25:08 | 0:25:11 | |
-And nobody's died - yet. -Gary! | 0:25:12 | 0:25:15 | |
Have you fixed that boiler yet? | 0:25:16 | 0:25:18 | |
I called the office. They're sending Terry over. | 0:25:18 | 0:25:21 | |
Thank you. And don't let him give you any stick. | 0:25:21 | 0:25:26 | |
-I'm coming to the hospital with you! -Oh, no, you're not. | 0:25:26 | 0:25:29 | |
You're needed here for the big stuff. I'll be testing you. | 0:25:29 | 0:25:32 | |
-Please! -Man up, Ferris. | 0:25:32 | 0:25:34 | |
We'll have to go for a few bevvies once my head's sorted. | 0:25:35 | 0:25:38 | |
You'll have to come as well, Dr Carter. | 0:25:38 | 0:25:40 | |
I bet you're a single malt man. I know a great bar... | 0:25:40 | 0:25:43 | |
-The ambulance is here. -Thank you, Karen. | 0:25:43 | 0:25:46 | |
All right, if you've got any more questions about Niamh's progress, | 0:25:47 | 0:25:50 | |
I think you should probably speak to Niamh. | 0:25:50 | 0:25:53 | |
Well, I'll be eliciting her views at the appropriate time. | 0:25:53 | 0:25:56 | |
-How do you feel about mentoring? -Mentoring? | 0:25:56 | 0:25:59 | |
It's always tough being the new kid on the block. | 0:26:00 | 0:26:03 | |
Having an experienced member of staff onside always helps. | 0:26:03 | 0:26:07 | |
You want me to mentor Niamh? | 0:26:07 | 0:26:10 | |
It wouldn't be official, but, yes. | 0:26:10 | 0:26:15 | |
How do you feel about that? | 0:26:15 | 0:26:17 | |
I feel good. Yeah, let's do it. | 0:26:20 | 0:26:23 | |
Excellent. I've never seen anybody so happy to take on extra work. | 0:26:23 | 0:26:28 | |
Unlike me! | 0:26:28 | 0:26:30 | |
You're not sweet on her, are you? | 0:26:31 | 0:26:34 | |
-What are you implying? -Nothing. | 0:26:35 | 0:26:37 | |
No, no, no. Come on, Howard, spit it out before you choke on it. | 0:26:37 | 0:26:40 | |
I just don't want any more difficulties of the Jas variety... | 0:26:40 | 0:26:43 | |
You are kidding me! I was cleared of any wrongdoing! | 0:26:43 | 0:26:47 | |
You'd do well to remember that I saved the day. | 0:26:47 | 0:26:49 | |
It still got messy. | 0:26:49 | 0:26:51 | |
-It's about trust. -Trust! | 0:26:51 | 0:26:54 | |
I am perfectly capable of mentoring a colleague, | 0:26:54 | 0:26:57 | |
and if you don't trust me then the shortcoming is all yours, Howard! | 0:26:57 | 0:27:01 | |
-Oh, erm... -I was wondering if I could pick your brains? | 0:27:07 | 0:27:10 | |
-You're so... -Are you joking? After what happened the last time? | 0:27:10 | 0:27:14 | |
I have made a list of things that I think we should cover. | 0:27:14 | 0:27:19 | |
Rob, you're not giving evidence. | 0:27:19 | 0:27:21 | |
Yes, Daniel, why do you think I'm so stressed? | 0:27:21 | 0:27:24 | |
I'm sure you'll be marvellous... | 0:27:24 | 0:27:26 | |
Well, I will, but don't you open that! | 0:27:26 | 0:27:29 |