Home Help Doctors

MUSIC PLAYS ON RADIO

MUSIC CONTINUES

Aaarrgghh!

HE SIGHS

Oh, I know, I know.

Well, you don't have to tell me. Huh-huh!

Me? Busy.

Oh, just a minute, Geraldine.

Morning, Mrs Tembe.

Good morning, Miss Pitman.

So, er...how is everything?

Good. Busy. You know, with all the Going Paperless project.

And the...scanning, it's... Yeah, how about you?

Oh, yes. Yes, I have been very busy also.

I, er...well, I'd hoped you would have been a little further along.

I couldn't agree with you more.

But Karen is over at the Campus all day

and I just haven't got enough hands.

'Hello?'

Ooh, Geraldine. Sorry. Are you still there? Yeah.

Good morning!

Morning, Mrs Tembe. How nice to see you!

Good morning, both.

-Well, that's amazing!

-I know.

-So...

Yeah, I know.

The most exciting thing I've got going on is my paperwork!

THEY LAUGH

So, um...what did Shak and Alia say?

Yeah, well, that's the thing. They were way ahead of the game.

Emma, I put off asking for so long.

-So, they've said yes?

-Yeah. I'm still pinching myself.

-PHONE RINGS

-Ooh!

Ah. Excuse me. Hey.

Hi, Rhiannon. Yeah. Hang on a minute. Sorry. Just hold on.

-I've got a bad foot.

-One second.

-Two.

-Sorry?

I can't work with them like this.

Oh! I think you should put your shoe back on.

-Do you think?

-I do.

I usually see Dr Woodson.

-Dr Woodson?

-Yeah. Or is she at the Mill?

I would've gone there, but it's nearer here.

I'm sorry, she doesn't work here any more.

-Why not?

-I don't know.

-Are you registered with us?

-Yeah, I used to be.

And you've not seen any other doctors?

No, I've been OK.

You haven't been to the doctors in...?

Seven years, but I've been OK.

Now my feet are swollen. I can hardly get my shoes back on.

-Is it back on?

-Almost.

Good. Um...what's your name, please?

Yeah, Ray Glossop.

G-L-O-S-S-O-P, like the town.

OK.

Oh.

Um...would you mind taking a seat and wait for me there?

I'll be two ticks.

-Yeah. Yeah, OK.

-OK.

I've arranged a bed,

I just need to know what to do if she gives birth in it.

Until we've got a case conference scheduled, there's no set plan.

-And if she has a baby?

-You think she's an immediate threat to it?

Look, I'm not saying that.

I just need to know what to do if she gives birth in it.

Well, we'd just have to keep her on the ward.

I'm doing everything I can to get the case conference sorted out ASAP,

but I'm still waiting to be called back.

OK. Yeah, thank you.

SHE SIGHS

15 Harbour Gardens, Letherbridge, B87 2LA.

And is the phone number the same?

Yeah. 0121 4960030.

-That's a lot of zeros.

-Yeah.

People say "oh" sometimes when they mean zero.

-They do, don't they?

-Yeah.

-Have you got a mobile number?

My own phone? No, no, no. That's my mum and dad's number, but I'm not staying there.

Oh, are you not? Where are you staying?

Oh, I'm in my caravan. I'm working on the roads, you see.

You know, rendering, re-surfacing, filling.

Well, it must be nice to be back. Have you seen your mum and dad?

No, no. I've got a new family now.

I've got my own caravan, got food

and I'm going to get some new boots.

Mr Everly says that I can't, but Dale says that...

It's all right, you haven't done anything wrong.

No, no, no. This is Rob, he's my husband.

He just wants to have a word with you.

-I've only come about my feet.

-I know, I know.

It's OK, we just want to check that you're all right.

-I'm going to go now.

-Oh, no, no. What about your feet?

You should have thought about that before you told on me.

Oh, Ray! No, don't...!

Are you not going to stop him?!

-What for?

-He's a missing person, it says!

Except he's not.

There's a report of him being spotted up north about a year ago.

-Do his mum and dad know?

-Apparently they didn't want to see him.

-How can they not want to see him?

-I don't know.

But the fact is, he's not a missing person.

But he has been, for years. How can they not want to see him?!

-I don't know.

-It's ridiculous! They live in Letherbridge.

Well, like I say...

-So, you're not going to do anything?

-Well, what can I do?

Well, what about his feet? He's suffering!

Oh! I'm going to call them.

And say what?

Yeah, well, I am just going through the paperwork.

Of course, the Patient Participation Group is important to us.

Well, it was my initiative.

KNOCK AT DOOR

I encouraged Dr Donoghue...

Look, perhaps I should call you back.

Mr Mackintosh, no, I will not forget.

Yes. Yes.

Right, thank you.

PPG?

-SHE SIGHS

-How did you guess?

Mr Mackintosh? Ashley?

He'll call me if he thinks you're fobbing him off.

No, I am not fobbing him off.

I'm just saying, ignore him at your peril.

And welcome to the world of management!

You have brought me a cup of tea.

-As you often did for me.

-Well, this is most welcome.

I'm sure it'll all go swimmingly.

-Thank you.

-Not at all.

SHE SIGHS

-Hiya.

-How'd you find me?

You said you lived in a caravan

and I knew you couldn't have walked far. I got biscuits.

Where?

SHE CHUCKLES

Mm, yummy!

Dale says I'm not allowed to talk about business.

Is he your boss - Dale?

Mm. He organises the jobs.

So, it was him who wanted you to get your feet done?

He's going to get me some new boots.

Ah! Well, then, why don't you come back to the Campus?

So you can ring my mum and dad?

No! So you can get your feet done.

Though, now you mention it, why don't you get in touch with...?

No, no, Dale's more of a dad to me than my dad ever was.

I wouldn't have all this if it wasn't for Dale.

Mm!

That's the best one there.

It's got a five-teeth bucket, you see.

It's good for loading and for scoring the asphalt.

It gives the bitumen something to bind to, you see.

And then the bitumen can plasticise.

Aw, must be great, getting paid for something that you love doing.

Yeah. I get my caravan and...and food.

You do get paid, don't you?

And boots. I'm going to get waterproof ones, Dale says.

KNOCK AT DOOR

Open up!

-Why'd you lock it?

-Er...I-I don't know.

-Who's this?

-Karen Hollins from the Campus Surgery.

-I-I went to get my feet done.

-I told you to stay in.

-Yeah, I know, but if I'm going to...

-I told you to stay in!

I'm sorry.

He needs his feet seeing to.

I think you'd better leave.

So, what did she really want?

She wants me to see my mum and dad.

Her husband's a policeman.

I-I-I-I-I didn't say anything to him.

Did I do wrong?

Nah. Nothing wrong at all.

It's all good.

-I found him. ROB:

-'What?'

He's in one of those road worker caravans over by the park.

-Karen!

-What?! He won't come back and get his feet fixed!

-I don't care, you shouldn't be there.

-You should see how he lives.

It's not your problem!

-He's basically a slave.

-What do you mean?

Because he works for food and somewhere to sleep

and it's a hovel, unlike his boss.

And how do you know where his boss lives?

Because I saw his campervan.

Tell me you didn't go inside.

No! He came over and told me to get lost.

-Did you get his name?

-Um...Dale.

-Dale what?

-I don't know. I... I...

Well, the only other name I heard was Mr Everly.

And does this Dale have any other people working for him?

-I don't know!

-Go back to work and leave this to me, OK?

-OK.

-Bye.

Hi, boss, Rob Hollins.

Yeah. That gangmaster you picked up in Birmingham,

can you tell me some more?

Mrs Tembe, it's Mr Mackintosh for you.

Oh, right, put him through to my office.

Mrs Tembe! I haven't had the chance to say congratulations.

-PHONE RINGS

-Well, thank you!

I have so many new photos of Joe to show you.

-Well, I would love to see them...

-Wonderful! Now, this is on holiday.

Oh! Oh, that's very nice.

-Holiday number one.

-Oh, number one?

Beach, beach, hotel, hotel, hotel, restaurant!

-It looks very hot.

-Almost too hot.

Now, then, look at this, holiday number two.

-Oh, number two!

-Have you ever been skiing?

-No.

-You would absolutely love it!

Look at that, piste, piste,

hotel, hotel, hotel, hot tub...

-Yeah.

-..piste.

-Holiday number three.

Well, this is the one that they call Insanity.

-PHONE STOPS RINGING

-Insanity?

Did you ever think that you would ever see me on a roller coaster?

No, I did not.

Mrs Tembe, where is Valerie?

SHE SIGHS

I know. I know!

Who would have thought it, personal shoppers at Harvey's?

-PHONE RINGS

-Oh, hang on.

Hello, Campus Surgery.

Oh, hello, Mrs Tembe.

Yes, I am here at the Campus Surgery.

Until Karen gets back, I imagine.

She's just nipped out. Family reasons.

Oh, no, she's very good, very good.

For a temp.

Yeah, and Karen did really need me here, so...

OK, bye.

Sorry, Geraldine, are you still there?

-Yes?

-Hi, I'm Karen Hollins from the Campus Surgery.

-Is something wrong?

-Can I come in?

-Why?

-It's about your son, Ray.

I-I've... I've just seen him.

-And?

-He's in Letherbridge.

-In Letherbridge? Why?

-For work. But his situation's not good.

-Why not? What's wrong?

-He needs your help.

-Is that what he said?

-Um...no.

-Did he say he wanted to see me?

-No, but don't you want to see him?

-Best not.

-What?!

-You'd better go.

So if you then save as,

-that means we can all have instant access to it.

-OK.

Just try and relax and breathe. Right, I'm on my way.

I'm going to have to put the phone down now. Rhiannon?

Rhiannon, I'm going to hang up

because I'm going to get in the car.

Yeah. So I'll see you in about 15 minutes, OK?

All right, bye.

-Everything OK?

-Yeah. Contractions have started again

-and she won't go into hospital.

-Why not?

Because she's terrified someone's going to take the baby as soon as it's born.

They're not going to do that. I'll come.

-No, there's no need.

-It's fine, I've finished!

-Anyway, I can drive you!

-OK.

Come on.

-Thanks for this, Emma.

-No problem.

HORN BLASTS

So, you think he should see his mum and dad, do you?

Can you get out of my way, please?

Because you know all about it, don't you?

-I'm going to call the police.

-What for? I've done nothing wrong.

Oh, right, you were just looking out for one of your employees?

It's more than his mum and dad did.

How would you know?

Who do you think has been looking after him for the past seven years?

Looking after? You're making him work for you!

You don't know what you're talking about!

New boots so he can get back to work.

He's got a family.

How do you know? How do you know so much about his family, huh?

Have you spoken to them?

Do they live around here?

I'm lumbered with looking after him!

-I want to see them.

-Why?

Because he's not my responsibility!

-KNOCK AT DOOR

-Come in.

Dr Granger, is this urgent, or can you come back later?

I'm afraid it's rather urgent.

I've just had Ashley Mackintosh on the phone

saying that you're refusing to discuss PPG feedback with him.

No. I told him that I would call him back later.

And he waited, but you didn't.

He called back, the receptionist put him through, you didn't answer.

Because Dr Carmichael was showing me the...

Don't shoot the messenger.

-I will call him now.

-Oh, no, he's out.

But he said he'd be back at about quarter past, so I'd try then.

I thought I told you to go away?

Yeah. She's not the only one you said it to, is she?

I think we'd better come inside.

You chucked him out.

-I didn't.

-Threw him away, like rubbish.

-That's not what happened.

-That's what he told us when we picked him up.

Will somebody tell me what's going on?

He was hitchhiking in Devon at a roundabout.

-Cullompton.

-Why Cullompton?

We'd been to Diggerland.

And this is what happened seven years ago?

Me and my dad gave him a lift.

Then we gave him a job, then somewhere to live.

You took him, you mean?

He wanted to come with us.

Be away from the arguments, his mum and dad fighting.

He didn't want to come back,

listen to his dad, the things he said to him.

-What things?

-That Ray was useless.

Good for nothing.

He'd never get a proper job.

Um...is your wife around? Can I talk to her?

-No.

-Why not?

-Because she's gone.

-Gone where?

Abroad. New family, fresh start.

So, you're on your own?

What do you think?

-Does Ray know?

-No.

That's why you don't want to see him?

She left. She gave up on both of us.

And just after she went, the police told me that they'd seen Ray.

You still didn't want to go and see him?

They said he seemed all right, that he'd moved on.

What was I going to say?

That his mum had gone, that I'd driven her away, as well?

And if he was to come back, who's to say he wouldn't go there himself?

-That's a chance you've got to take.

-Why?

Because I can't look after him any more.

-Why not?

-Because he can't pay his way.

Because he can't work and I have to move on.

But I'm not one to leave folk behind.

Looks like there's plenty of room here for two.

-So, how are you feeling now?

-Cheese and onion, her fave.

It's my third one today.

-Your third cheese and onion sandwich?

-Mm-hm!

-Mm!

-What's wrong?

-Oh, God! Mm!

-It's coming!

-Braxton Hicks?

-No, or indigestion, maybe.

No, it's not, I know it's not!

OK, look, so we're ready when it does come, have you packed a bag?

-No.

-No.

Maybe you should do that. Paul, could you help her?

Yeah, yeah, sure. Come on. Just breathe.

I think she's scared about the meeting.

Scared enough to say she's gone into labour?

No, but I don't think the stress helps.

No.

Oh, Mr Mackintosh?

This is Mrs Winifred Tembe from the Mill Health Centre.

I'm just returning your call.

Now, your secretary did say that you would be out for quite some time,

but I thought I just needed to explain.

I know this is not ideal in a message,

nonetheless, I will endeavour to do so.

The receptionist did put you through to my office,

but unfortunately, I was...

Well, I was delayed en route by one of the partners.

It turned out to be something very unimportant.

But, anyway, the receptionist should not have left her post

until we had been properly connected.

It is a... Well, it is a matter of, er...priority and, er...

Well, of course, you are our top priority, as is the PPG.

And the receptionist, well, she would have known this

if she been a permanent member of staff.

You know our receptionists, they are top-notch.

Please accept my sincere apologies.

This... This is, er...Mrs Winifred Tembe from the Mill Health Centre.

Yes, thank you. Goodbye.

Talking of the receptionist,

I have just seen her in tears in the ladies.

What...in tears?

Due to your diplomatic skills.

No, I just tried to explain...

That she should interrupt when you're talking to a partner

to remind you that you have a phone call.

This was a very important phone call.

I could have been discussing important practice business with you.

Dr Carmichael, you were showing me holiday photos.

-She wasn't to know that. It could have been anything!

-Is everything all right?

I've just seen the receptionist. She seemed pretty upset.

Oh, she will be fine. I just tried to explain...

That she was to interrupt when Mrs Tembe was speaking to a partner,

even though I was just showing her our holiday photos.

No, no, that is not what I said.

-What's wrong with the receptionist?

-She's fine!

-She doesn't look fine.

Yes, well, I was just trying to explain to her

that when she puts a call through, she has to stay at her post

until that call has been connected. That is...

-PHONE RINGS

-Oh!

Hello? Yes! Yes, Mr Mackintosh, this is Mrs Winifred Tembe from the...

What?! What?!

What?! No...! No, I do not want PPI! Thank you!

-KNOCK AT DOOR DALE:

-It's me. Open up.

No, this needs to be decided now.

It's way too stressful for her.

I'm worried it's going to affect the pregnancy.

No, no, don't call me back, I will hold.

SHE SIGHS

-D'you want a biscuit?

-Go on, then.

-Karen brought them.

-Did she?

Yeah.

Where's Mum?

She couldn't make it.

-Is she still at home, then?

-No.

-Where is she?

-Australia.

On holiday?

She lives there.

Without you?

Yeah.

We'll... We'll... We'll have to go and see her.

I don't think she wants to see me.

I'll go on my own, then.

You can't go on your own.

I'll go with Dale.

I-I can't, mate.

-I've got to go away.

-Go away?

KNOCK AT DOOR

ROB: Dale Everly?

To see my dad.

Mr Everly, we need to talk.

-Dale Everly?

-Yeah.

Do you mind stepping outside, please, sir?

I'm arresting you on suspicion of false imprisonment.

In prison? Are you going to prison?

We picked up your father in Birmingham yesterday. He's already been charged.

Like I said, I've got to go and see my dad.

It's time for you to stay with yours.

Can we come and see you?

I don't know where I'm going to be.

You... You can phone us and tell us, can't he?

Come on. You do not have to say anything,

but it may harm your defence if you don't mention

when questioned something you later rely on in court. Anything...

So, John, plans?

We'll phone Australia, talk to your mum.

No. No, I-I don't want to phone, I want to go and see her!

You can phone her on the computer.

That way, you can see her at the same time.

What about Dale and Mr Everly? Can we see them, too?

If that's what you want to do.

Yeah, that...that's what I want to do.

Come on, Ray, let's get your feet sorted. Have you got a coat?

Yeah.

M-Mr Mackintosh...?

KNOCK AT DOOR

I am busy!

Yes, of course, Mr Mackintosh.

-KNOCK AT DOOR

-I said I am busy!

Well, I would be more than happy to discuss your thoughts.

-KNOCK AT DOOR

-Will you please go away?!

No. No, I did not mean you, Mr Mackint...!

Mr Mackin...?!

Everything OK? The temp said you seemed stressed.

I am not stressed.

I am just trying to get on with the job.

Temp? What?! Is Miss Pitman not back yet?!

Oo...!

-I can stay if you need me.

-No, you're all right. I'll let you know how it goes.

-Well, if you're sure.

-Yeah. Oh, and thank you!

Trench foot.

-Oh!

-I thought it went out with the First World War.

It went out and came back again.

We'll get him a new pair of boots.

And then I'm going to go work with my dad.

-Aw!

-He drives a digger.

-Oh, I didn't know that!

-Yeah.

Well, we'll both need all the work we can get now.

It's not cheap, getting to Australia.

I am so embarrassed. I-I really thought it was happening.

I've never had a reaction to a cheese and onion sandwich like that before, have I?

-No.

-Yeah, well, don't worry about it. Call me any time.

Well, hang on a minute, I'll ask.

Guys, are you free to go to a case conference tomorrow morning?

-Tomorrow?

-Seriously?

-Definitely.

-Yeah!

-Ruhma?

-Of course.

Yeah, we can all be there.

OK. All right, great, well, I'll see you then. Bye.

So, it'll all be decided tomorrow?

-It could be.

-It could be.

SHE SIGHS

You are supposed to be taking care of the reception here!

Yes, I was, but Karen was called away. Family reasons.

Then you should have come to me and explained the situation in full!

PHONE RINGS Valerie, it's Karen for you.

Family reasons? What family reasons?!

I'd better take this. Thank you.

Karen! Yeah.

Oh, that is good news! Yeah. Well, thank you for telling me.

Yeah. Great. OK, bye-bye.

Yeah. Goodbye.

Was she having tea with Sergeant Hollins?

Or perhaps Mrs Hollins was going shopping?

-Maybe she was having her hair done!

-No, Mrs Tembe.

She reunited a vulnerable missing man

with the father he hasn't seen for seven years.

Right, I see.

Well, if you need me, I will be in my office.

SHE SIGHS

-They're going to love you.

-They're going to say no.

I would say that she behaved like I would expect anyone to

under the influence of narcotics.

-You've taken something, I can see it!

-No, I haven't!

I am fed up of you coming around here and sticking your nose in!

She's my baby and I'll do what I want!

I wouldn't blame you if you wanted to walk away.