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It's going to be amazing. What are you wearing? | 0:00:25 | 0:00:27 | |
No! How much was that?! | 0:00:29 | 0:00:30 | |
I was just going to wear my green dress with the black lace. | 0:00:33 | 0:00:37 | |
Calm down! It's not that bad! | 0:00:37 | 0:00:39 | |
I'll just sew it up, then. | 0:00:39 | 0:00:41 | |
SHE CHUCKLES | 0:00:41 | 0:00:42 | |
Hey, listen, anyway I'd better go. | 0:00:42 | 0:00:44 | |
Right, I'll catch you later. Bye. | 0:00:44 | 0:00:45 | |
Wardrobe malfunction? | 0:00:47 | 0:00:48 | |
Nope. | 0:00:48 | 0:00:50 | |
Maybe it's time you splashed out on something new. | 0:00:50 | 0:00:52 | |
Maybe it's time you retired the green dress with the black lace! | 0:00:53 | 0:00:56 | |
Have you ever heard of Diane's on Porter Street? | 0:00:57 | 0:01:00 | |
It's very expensive, and she's a miserable old bat, | 0:01:00 | 0:01:03 | |
but you cannot fault her taste. | 0:01:03 | 0:01:04 | |
She buys her stock straight from the fashion houses in Milan. | 0:01:04 | 0:01:07 | |
Oh, does she now? | 0:01:07 | 0:01:09 | |
But good news and bad news. She's closing down. | 0:01:09 | 0:01:12 | |
How's that good news? | 0:01:12 | 0:01:13 | |
Closing down sale. | 0:01:16 | 0:01:18 | |
You really are a loyal customer. | 0:01:20 | 0:01:22 | |
Thanks for coming, doctor. | 0:01:27 | 0:01:29 | |
-I'm tearing my hair out. -How is she? | 0:01:29 | 0:01:31 | |
She's not sleeping, she's hardly ate. She won't speak to me. | 0:01:31 | 0:01:34 | |
Sorry. | 0:01:34 | 0:01:36 | |
They said that we could look after him, | 0:01:36 | 0:01:39 | |
everybody agreed, | 0:01:39 | 0:01:40 | |
-so why are the social workers trying to ruin everything? -I don't know. | 0:01:40 | 0:01:43 | |
We've done everything we can, | 0:01:43 | 0:01:45 | |
and it's still not enough, is it? | 0:01:45 | 0:01:47 | |
-Where is she? -HE SIGHS | 0:01:48 | 0:01:51 | |
Sorry, had to finish off an important call. | 0:01:56 | 0:02:00 | |
Now, I haven't written down an agenda as such, | 0:02:00 | 0:02:04 | |
but... Sorry, sorry. | 0:02:04 | 0:02:06 | |
But I have jotted down a few notes. | 0:02:06 | 0:02:10 | |
The first of which of course is welcome, Mrs Tembe. | 0:02:10 | 0:02:14 | |
We are SO glad to have you back. | 0:02:14 | 0:02:16 | |
-Definitely. -Thank you. | 0:02:16 | 0:02:18 | |
Yeah. | 0:02:18 | 0:02:19 | |
So...there have been some misguided decisions made thanks to Anthony, | 0:02:19 | 0:02:24 | |
but we are sorting that out now, so... | 0:02:24 | 0:02:27 | |
We should have done something earlier. | 0:02:27 | 0:02:29 | |
Much earlier. | 0:02:29 | 0:02:30 | |
Yeah, OK, yeah. Right. I should have seen through him sooner. | 0:02:30 | 0:02:33 | |
We all should. | 0:02:33 | 0:02:35 | |
Agreed. | 0:02:35 | 0:02:36 | |
So, as I see it, this is a time to consolidate. | 0:02:36 | 0:02:41 | |
-Yeah, get back to normal. -Hear, hear. | 0:02:41 | 0:02:43 | |
Yeah, and the next thing on the agenda is the campus surgery. | 0:02:43 | 0:02:47 | |
Ah, is anyone going to take minutes? | 0:02:47 | 0:02:50 | |
As you wish. | 0:02:55 | 0:02:56 | |
Thank you. | 0:02:57 | 0:02:58 | |
OK. I've had a look at the proposed rent increase, | 0:02:58 | 0:03:01 | |
and it's going to hit the budget pretty badly. | 0:03:01 | 0:03:04 | |
Rhiannon, I'm so sorry. | 0:03:05 | 0:03:07 | |
Here. | 0:03:08 | 0:03:09 | |
I don't want anything. | 0:03:10 | 0:03:12 | |
You've got to eat, Rhee. | 0:03:13 | 0:03:14 | |
Think of the baby. | 0:03:15 | 0:03:16 | |
-Er, WHAT? -He didn't mean... | 0:03:16 | 0:03:18 | |
All I've thought about is this baby! | 0:03:18 | 0:03:19 | |
Every minute, every second, but what is the point? | 0:03:19 | 0:03:22 | |
Cos it's not my baby, is it? That is what they keep saying. | 0:03:22 | 0:03:24 | |
-It can never be my baby! -Rhiannon, listen to me. | 0:03:24 | 0:03:27 | |
It isn't over yet. | 0:03:27 | 0:03:28 | |
You've got to try and stay calm. All right? | 0:03:29 | 0:03:32 | |
Even our solicitor has given up. | 0:03:35 | 0:03:37 | |
Hand over the baby, she says, my baby. | 0:03:37 | 0:03:39 | |
Like somehow that proves how much we want it! | 0:03:39 | 0:03:42 | |
-Really? -I just don't understand anything any more. | 0:03:42 | 0:03:44 | |
Look...I know it sounds mad, right, | 0:03:44 | 0:03:47 | |
but she just wants us to agree on a line of action. | 0:03:47 | 0:03:52 | |
You keep saying 'line of action', Paul. | 0:03:52 | 0:03:54 | |
All that means is us losing our son! | 0:03:54 | 0:03:56 | |
Yeah, but there's no decision been made yet, not legally. | 0:03:56 | 0:03:59 | |
And until we've got that, then we say that they can take the baby, | 0:03:59 | 0:04:03 | |
show them that we're putting him first, do whatever it takes, yeah? | 0:04:03 | 0:04:06 | |
Come on. | 0:04:08 | 0:04:09 | |
All I want is to be a good mum. | 0:04:09 | 0:04:10 | |
No-one'll let me. | 0:04:11 | 0:04:13 | |
Yeah, 20 minutes max, is that OK? | 0:04:16 | 0:04:19 | |
Thanks, Mr Powell. | 0:04:19 | 0:04:21 | |
See you shortly. Bye. | 0:04:21 | 0:04:22 | |
Morning, are you OK? | 0:04:26 | 0:04:28 | |
Are you looking for something in particular? | 0:04:32 | 0:04:34 | |
I am, actually. It's for The May Ball at the university. | 0:04:34 | 0:04:37 | |
Those balls are so much fun! How exciting! | 0:04:37 | 0:04:40 | |
-I know! -How did you get a ticket? | 0:04:40 | 0:04:42 | |
-My mate got me one. -Oh! | 0:04:42 | 0:04:43 | |
Well, are you thinking long, midi? | 0:04:43 | 0:04:46 | |
Erm, I'm not sure, really. | 0:04:46 | 0:04:48 | |
OK, well, you're quite tall, so we want something sleek and elegant, | 0:04:48 | 0:04:54 | |
sexy but not showy? | 0:04:54 | 0:04:56 | |
Exactly. And something I can wear for other occasions as well. | 0:04:56 | 0:04:59 | |
And, well...just not too expensive. | 0:04:59 | 0:05:01 | |
We all need that one dream item, | 0:05:01 | 0:05:04 | |
that one dress that makes you feel like the most beautiful girl in the room. | 0:05:04 | 0:05:08 | |
I mean, everybody needs that, don't they? | 0:05:08 | 0:05:09 | |
Yeah. Suppose we do. | 0:05:09 | 0:05:11 | |
We definitely do! So, how about one of these? | 0:05:11 | 0:05:14 | |
-Yeah? -Yeah. | 0:05:16 | 0:05:17 | |
So I set up a meeting with the university, | 0:05:17 | 0:05:19 | |
-and I'll fight them to keep rents down. -Let's hope they see sense. | 0:05:19 | 0:05:22 | |
And when is this meeting, may I ask? | 0:05:22 | 0:05:24 | |
Er... it's Monday or Tuesday, I think. | 0:05:24 | 0:05:27 | |
Right. When you have all the details I think I will need to attend, too. | 0:05:27 | 0:05:31 | |
OK. If that's everything? | 0:05:31 | 0:05:33 | |
Er, before you go. | 0:05:33 | 0:05:35 | |
Here is today's formal agenda. | 0:05:35 | 0:05:39 | |
I suggest that you get yourselves a cup of tea, | 0:05:39 | 0:05:42 | |
there are some complex discussions to have. | 0:05:42 | 0:05:44 | |
Is this the original price or the sale price? | 0:05:49 | 0:05:51 | |
Erm, I'll check whilst you're trying them on. | 0:05:51 | 0:05:53 | |
Feel the fabric, isn't it fabulous? | 0:05:53 | 0:05:55 | |
Yeah, it's gorgeous! | 0:05:55 | 0:05:56 | |
They're one-offs from Italy, | 0:05:56 | 0:05:57 | |
so they're bound to be snapped up before we close down tonight. | 0:05:57 | 0:06:00 | |
CHANTING OUTSIDE | 0:06:00 | 0:06:02 | |
Oh, no! | 0:06:02 | 0:06:03 | |
You need to leave! | 0:06:06 | 0:06:07 | |
Get off me! | 0:06:07 | 0:06:08 | |
I'm calling the police! | 0:06:09 | 0:06:10 | |
Don't forget to tell them that you murder innocent animals. | 0:06:10 | 0:06:13 | |
-Police, please. -Where is it? Come on! | 0:06:13 | 0:06:15 | |
Where's the fur? | 0:06:15 | 0:06:16 | |
I've got an intruder in my shop. | 0:06:16 | 0:06:18 | |
And we are all agreed on this? | 0:06:20 | 0:06:22 | |
Of course. | 0:06:22 | 0:06:23 | |
Good. | 0:06:23 | 0:06:24 | |
I have reviewed the travel clinic, the HGV medicals, | 0:06:24 | 0:06:28 | |
and the mental health initiative at the campus surgery. | 0:06:28 | 0:06:31 | |
I think we should retain them. | 0:06:31 | 0:06:33 | |
They are providing a much-needed service. | 0:06:33 | 0:06:36 | |
Mr Harker was right. | 0:06:37 | 0:06:38 | |
I suppose so. | 0:06:38 | 0:06:40 | |
But... | 0:06:40 | 0:06:42 | |
we are going to spread the work across all of the GPs. | 0:06:42 | 0:06:45 | |
Unlike Mr Harker, I believe over-specialisation | 0:06:47 | 0:06:49 | |
can de-skill people. | 0:06:49 | 0:06:51 | |
Certainly can. | 0:06:51 | 0:06:52 | |
We'll look at the rotas, mix them up a bit. | 0:06:52 | 0:06:54 | |
Oh, no, no, no, I will do that, but thank you. | 0:06:54 | 0:06:56 | |
Now that the first phase of our paperless regime | 0:06:57 | 0:07:00 | |
is making steady progress... | 0:07:00 | 0:07:02 | |
..I would like to suggest that Mrs Hollins and Miss Pitman | 0:07:03 | 0:07:06 | |
come in on Saturday to complete the stage. | 0:07:06 | 0:07:08 | |
I presume a one-off overtime payment is agreeable? | 0:07:09 | 0:07:12 | |
Sure. So, if that's everything... | 0:07:12 | 0:07:14 | |
And before you go... | 0:07:14 | 0:07:16 | |
..I would like to trial some new software systems. | 0:07:19 | 0:07:23 | |
I know they're here. | 0:07:28 | 0:07:29 | |
Where are the mink coats? | 0:07:29 | 0:07:31 | |
And the rabbit and the fox furs? Come on! | 0:07:31 | 0:07:33 | |
We haven't got any. | 0:07:33 | 0:07:34 | |
I don't know how you sleep at night. | 0:07:34 | 0:07:36 | |
Honestly, we don't sell it! | 0:07:36 | 0:07:38 | |
The police'll be here any minute. | 0:07:38 | 0:07:39 | |
I'll be gone by then. | 0:07:39 | 0:07:41 | |
Tell me! Now! | 0:07:41 | 0:07:42 | |
She just said they don't sell it. | 0:07:42 | 0:07:44 | |
Our source witnessed a delivery. | 0:07:44 | 0:07:46 | |
Open this, now! | 0:07:48 | 0:07:50 | |
I haven't got the key. | 0:07:50 | 0:07:51 | |
Is this where they are? | 0:07:51 | 0:07:53 | |
How should I know? | 0:07:53 | 0:07:54 | |
Are you a nurse? | 0:07:54 | 0:07:56 | |
You're spending your wages here. | 0:07:56 | 0:07:58 | |
That's NHS money, public money, | 0:07:58 | 0:08:00 | |
and you're giving it to these sadistic torturers! | 0:08:00 | 0:08:02 | |
You do realise you're going to get done for criminal damage? | 0:08:02 | 0:08:05 | |
Cos this mask is rubbish, and there's CCTV everywhere around here. | 0:08:05 | 0:08:09 | |
It'll be worth it. | 0:08:10 | 0:08:11 | |
It's closing down today, look at the signs. | 0:08:11 | 0:08:13 | |
They all say that. | 0:08:13 | 0:08:14 | |
What have those poor, innocent animals done to you? | 0:08:14 | 0:08:18 | |
This disgusting trade has to stop. | 0:08:18 | 0:08:20 | |
-Are you students at the university? -None of your business. | 0:08:20 | 0:08:23 | |
Why bother getting a degree | 0:08:23 | 0:08:24 | |
if you're not going to be able to get a job after? | 0:08:24 | 0:08:26 | |
No-one's going to employ you with a criminal record. | 0:08:26 | 0:08:28 | |
SIRENS WAIL | 0:08:28 | 0:08:29 | |
Just go. | 0:08:31 | 0:08:32 | |
Now! | 0:08:32 | 0:08:33 | |
Oh, thank goodness! That was awful. I'm so sorry! | 0:08:36 | 0:08:39 | |
Are you OK? | 0:08:39 | 0:08:41 | |
What are you doing? | 0:08:44 | 0:08:45 | |
Oh, my aunt says that sometimes they put razor blades in the pockets, | 0:08:45 | 0:08:48 | |
or mice or other disgusting things. | 0:08:48 | 0:08:51 | |
Has this happened before? | 0:08:51 | 0:08:52 | |
Oh, no, never. | 0:08:52 | 0:08:53 | |
Here, try this. | 0:08:53 | 0:08:55 | |
Oh...I don't have time. I'm late, I'm sorry. | 0:08:55 | 0:08:58 | |
But it's made for you, the colour, the fabric... | 0:08:58 | 0:09:01 | |
I'll set one aside for you! | 0:09:01 | 0:09:02 | |
DOOR CLOSES | 0:09:02 | 0:09:03 | |
Online appointment bookings and text reminders. | 0:09:06 | 0:09:09 | |
Patient feedback software. These things aren't cheap, Mrs Tembe. | 0:09:09 | 0:09:13 | |
Haven't we got enough bells and whistles? | 0:09:13 | 0:09:15 | |
Many surgeries run these systems very effectively. | 0:09:15 | 0:09:18 | |
I would like to test them here over the next few weeks. | 0:09:18 | 0:09:21 | |
Lot of hassle, though, isn't it? | 0:09:21 | 0:09:23 | |
Dr Clay, I would really appreciate your support. | 0:09:23 | 0:09:25 | |
All of your support. | 0:09:25 | 0:09:26 | |
No, it's too expensive. | 0:09:27 | 0:09:30 | |
Thank you for looking into it, Mrs Tembe, | 0:09:30 | 0:09:32 | |
but the budget is tight enough. | 0:09:32 | 0:09:34 | |
No, actually, it will cost us nothing. | 0:09:34 | 0:09:36 | |
I will negotiate the software on a free trial basis, | 0:09:38 | 0:09:42 | |
then I will present a full cost/benefit analysis. | 0:09:42 | 0:09:47 | |
Then we can decide what works and what does not work for us. | 0:09:47 | 0:09:50 | |
It's fine by me. | 0:09:50 | 0:09:52 | |
OK. | 0:09:55 | 0:09:56 | |
Good. I have one more request. | 0:09:56 | 0:09:59 | |
I would really like to repaint this office. | 0:10:00 | 0:10:02 | |
-Can you do mine at the same time? -Mine too! | 0:10:02 | 0:10:05 | |
Now, next time I will ask Miss Pitman | 0:10:05 | 0:10:08 | |
or Mrs Hollins to take notes. | 0:10:08 | 0:10:11 | |
I am currently reviewing their administrative roles. | 0:10:11 | 0:10:13 | |
Shall we? | 0:10:15 | 0:10:16 | |
What colour are you going to go for? | 0:10:16 | 0:10:18 | |
I have really not decided. | 0:10:18 | 0:10:20 | |
Why does she need to paint it? | 0:10:22 | 0:10:24 | |
Who cares? The woman is brilliant. | 0:10:24 | 0:10:26 | |
I know it's hard to trust the system but.... | 0:10:32 | 0:10:34 | |
I did trust them, before they took Chloe. | 0:10:34 | 0:10:37 | |
I truly believed I'd get to see her again. | 0:10:37 | 0:10:40 | |
And I struggled so hard, and I got things under control, didn't I? | 0:10:40 | 0:10:43 | |
But where is she now, Paul? Hm? Why isn't she here? Tell me! | 0:10:44 | 0:10:47 | |
Look... he doesn't understand anything! | 0:10:48 | 0:10:51 | |
Rhiannon, you're not going to like what I'm about to say. | 0:10:52 | 0:10:55 | |
I think that Paul and your solicitor are right. | 0:10:57 | 0:11:00 | |
What?! | 0:11:00 | 0:11:02 | |
Look, I know it feels wrong, and like it's complete madness... | 0:11:02 | 0:11:06 | |
..but the only way you're going to get any control in this situation is | 0:11:07 | 0:11:11 | |
if you stop fighting the system... | 0:11:11 | 0:11:13 | |
..and do what they ask. | 0:11:14 | 0:11:16 | |
I think that's what they're trying to tell you. | 0:11:19 | 0:11:21 | |
At the end of the day, what choice have we got? | 0:11:23 | 0:11:25 | |
HE SIGHS DEEPLY | 0:11:27 | 0:11:29 | |
Ooh, is Mr Powell playing up? | 0:11:35 | 0:11:37 | |
No, just had a weird morning, that's all. | 0:11:37 | 0:11:40 | |
Why weird? | 0:11:40 | 0:11:41 | |
Well, my mate's got tickets for the May Ball tonight. | 0:11:41 | 0:11:43 | |
Oh, I've always wanted to go to that. It's so glamorous! | 0:11:43 | 0:11:46 | |
How is the May Ball weird? | 0:11:46 | 0:11:48 | |
Well, I need a new dress. | 0:11:48 | 0:11:50 | |
Did you try Diane's? | 0:11:50 | 0:11:51 | |
Yeah. | 0:11:51 | 0:11:52 | |
Oh, I just happened to be passing. | 0:11:52 | 0:11:54 | |
Anyway she's got the most beautiful dress in the sale. | 0:11:54 | 0:11:58 | |
Bit...Grecian. | 0:11:58 | 0:11:59 | |
Grecian. Weird. | 0:11:59 | 0:12:01 | |
Then these students barged their way in, | 0:12:01 | 0:12:04 | |
like, protesting, trying to find fur coats to spray paint on. | 0:12:04 | 0:12:07 | |
No way, that's amazing! | 0:12:07 | 0:12:09 | |
Good on her. | 0:12:09 | 0:12:10 | |
Yeah, I had to stop her damaging stuff. | 0:12:10 | 0:12:12 | |
Who wears fur nowadays? | 0:12:12 | 0:12:14 | |
I've got a beautiful fox fur collar that was my mum's. | 0:12:14 | 0:12:17 | |
-That is disgusting! -It's vintage! | 0:12:17 | 0:12:19 | |
What they do to our four-legged friends is disgusting, | 0:12:19 | 0:12:22 | |
and in the name of what? | 0:12:22 | 0:12:25 | |
Fashion? | 0:12:25 | 0:12:26 | |
Fashion! Pff! | 0:12:26 | 0:12:27 | |
How fur farms are still a thing is beyond me. | 0:12:27 | 0:12:29 | |
"Pff!" They don't have them in this country. | 0:12:29 | 0:12:31 | |
And I can't tell you how disappointed I am with Denmark. | 0:12:32 | 0:12:35 | |
There is something rotten in that state, | 0:12:35 | 0:12:37 | |
where they have such fantastic detective fiction | 0:12:37 | 0:12:39 | |
but they also have mink farms. | 0:12:39 | 0:12:41 | |
It's just business to them, I suppose. | 0:12:41 | 0:12:43 | |
Exactly! | 0:12:43 | 0:12:45 | |
But if consumers were to withhold their custom from them, | 0:12:45 | 0:12:48 | |
they would soon change their business practices. | 0:12:48 | 0:12:50 | |
I think the designer shops are going to be quite all right without your money. | 0:12:50 | 0:12:54 | |
I think this an opportunity for you, Ayesha. You can make a stand. | 0:12:54 | 0:12:57 | |
You can show them your principles. | 0:12:57 | 0:12:59 | |
Except they don't sell fur at Diane's, so it's irrelevant. | 0:12:59 | 0:13:01 | |
The students got it wrong. | 0:13:01 | 0:13:02 | |
Let me see your phone. | 0:13:02 | 0:13:04 | |
So what's this dress like? Did you try it on? | 0:13:04 | 0:13:06 | |
No, I didn't get chance. But I really liked it. | 0:13:06 | 0:13:08 | |
Million dollar question, literally. | 0:13:08 | 0:13:10 | |
How much? | 0:13:10 | 0:13:12 | |
-Nearly a month's wages. -AGHAST GASP | 0:13:12 | 0:13:14 | |
But I've got to get something, otherwise I can't go! | 0:13:14 | 0:13:16 | |
That is what they do to animals. | 0:13:16 | 0:13:18 | |
-That! -Eww. | 0:13:18 | 0:13:20 | |
I'm going to crack on cos I'm going out with Rob this afternoon. | 0:13:20 | 0:13:23 | |
I can't believe you're so unmoved. | 0:13:25 | 0:13:27 | |
-Unmoved? -It's like you don't care. | 0:13:27 | 0:13:29 | |
Well, I've just never really thought about it. | 0:13:29 | 0:13:31 | |
You've never really thought about it?! | 0:13:31 | 0:13:33 | |
Where is the fire in the belly of your generation! | 0:13:33 | 0:13:36 | |
Where's your outrage? | 0:13:36 | 0:13:38 | |
Where's your passion for a cause? | 0:13:38 | 0:13:39 | |
OK, Haskey, that's enough. | 0:13:39 | 0:13:41 | |
Show me your wallet. | 0:13:41 | 0:13:42 | |
That's not a problem, | 0:13:42 | 0:13:44 | |
because my wallet is fabric, and my shoes are plastic. | 0:13:44 | 0:13:47 | |
OK, what about your car seats? | 0:13:47 | 0:13:49 | |
Leather! | 0:13:49 | 0:13:50 | |
You, sir, are a hypocrite. | 0:13:50 | 0:13:51 | |
Leather doesn't count because it's a by-product. | 0:13:51 | 0:13:54 | |
Says you. | 0:13:54 | 0:13:55 | |
That's it, I need something like this. | 0:13:55 | 0:13:57 | |
Yuck! | 0:13:57 | 0:13:59 | |
Yes, no problem, I'll hold. | 0:14:03 | 0:14:04 | |
Miss Pitman, you really should be having your lunch in the staffroom. | 0:14:07 | 0:14:10 | |
I'm just sorting out this paperwork. | 0:14:10 | 0:14:12 | |
Oh, right, let me see. | 0:14:12 | 0:14:14 | |
-Oh, no, I don't mind working through my lunch hour. -Please. | 0:14:14 | 0:14:17 | |
Oh, you are getting crumbs all over them! | 0:14:17 | 0:14:20 | |
Sorry, but if they're going to be shredded anyway... | 0:14:20 | 0:14:23 | |
We have to be absolutely methodical. | 0:14:23 | 0:14:26 | |
These are confidential documents. | 0:14:26 | 0:14:28 | |
-Look, I will do it. -I'll go and have my lunch, then. | 0:14:29 | 0:14:34 | |
KNOCKING | 0:14:42 | 0:14:44 | |
I'm going to nip off before Mrs Tembe finds me. | 0:14:44 | 0:14:46 | |
Did you try that dress on? | 0:14:46 | 0:14:48 | |
Oh, the May Ball's once in a lifetime! | 0:14:49 | 0:14:51 | |
I was dreaming. | 0:14:51 | 0:14:53 | |
When was the last time you treated yourself? | 0:14:53 | 0:14:55 | |
It's just so much money, Karen. | 0:14:55 | 0:14:57 | |
Hey, listen. | 0:14:57 | 0:14:58 | |
Nip back, try it on, text me a photo. | 0:14:58 | 0:15:01 | |
You deserve it, you work really hard. | 0:15:01 | 0:15:03 | |
Hmm. Maybe. | 0:15:03 | 0:15:05 | |
Did you help them out this morning? | 0:15:06 | 0:15:07 | |
Well, maybe you should... ask for a discount. | 0:15:08 | 0:15:11 | |
-Do you reckon? -Uh-huh-huh. | 0:15:12 | 0:15:14 | |
Worth a try. | 0:15:14 | 0:15:16 | |
SHE LAUGHS | 0:15:17 | 0:15:18 | |
Thanks, dear. | 0:15:19 | 0:15:20 | |
Afternoon! | 0:15:22 | 0:15:23 | |
Hi! | 0:15:23 | 0:15:24 | |
The vultures are out, then. | 0:15:24 | 0:15:26 | |
Don't pander to any time-wasters, OK? | 0:15:26 | 0:15:29 | |
And no size 16s. | 0:15:29 | 0:15:31 | |
I don't want the fatties wrecking this stock. | 0:15:31 | 0:15:34 | |
We've had students in here this afternoon, Auntie Di. | 0:15:34 | 0:15:37 | |
Spray paint and everything. | 0:15:37 | 0:15:38 | |
Little beggars! | 0:15:38 | 0:15:40 | |
I hope you told them to get a job. | 0:15:40 | 0:15:42 | |
One pushed past but I managed to get rid of her. | 0:15:42 | 0:15:44 | |
Stupid kids. Have you checked all the pockets? | 0:15:44 | 0:15:46 | |
They're fine, thank goodness. | 0:15:46 | 0:15:48 | |
Well done, you kept your head. | 0:15:48 | 0:15:50 | |
Now just wait for the death threats. | 0:15:51 | 0:15:53 | |
-What? -Oh, I've had a few of them. | 0:15:53 | 0:15:55 | |
One lot burnt an effigy of me. | 0:15:55 | 0:15:57 | |
By the way, you've booked the electricians for next week, | 0:15:59 | 0:16:02 | |
have you? We want the refurb to run smooth. | 0:16:02 | 0:16:05 | |
Yeah, it's all sorted. | 0:16:05 | 0:16:06 | |
Oh, you're a good girl. | 0:16:06 | 0:16:08 | |
I couldn't trust just anyone with this place. | 0:16:08 | 0:16:11 | |
I think you'll do as the next me! | 0:16:11 | 0:16:13 | |
SHE CHUCKLES | 0:16:13 | 0:16:15 | |
Hi, John? | 0:16:26 | 0:16:27 | |
I meant to call you about the rewiring of Diane's? | 0:16:27 | 0:16:30 | |
Mm-hm. | 0:16:30 | 0:16:31 | |
FRONT DOOR OPENS KAREN: Only me! | 0:16:31 | 0:16:34 | |
I'm just going to change then I'll be ready. | 0:16:34 | 0:16:36 | |
Am I smart or casual? | 0:16:38 | 0:16:40 | |
Hey, are you not changing? | 0:16:40 | 0:16:42 | |
I thought we'd go for a bit of a hike. | 0:16:42 | 0:16:43 | |
-Eh? -Well, a walk in the park. | 0:16:43 | 0:16:45 | |
Oh, what about the cinema? Or for a meal? Or both? | 0:16:47 | 0:16:49 | |
Fresh air, bit of exercise, | 0:16:49 | 0:16:52 | |
nice long chat. | 0:16:52 | 0:16:53 | |
What's going on? | 0:16:54 | 0:16:56 | |
I saw that in the recycling. | 0:17:02 | 0:17:04 | |
I'm so pleased you came back. | 0:17:08 | 0:17:09 | |
I didn't want to sell it to anyone else, it's perfect for you. | 0:17:09 | 0:17:12 | |
Would you mind taking a photo once I've finished getting it on? | 0:17:12 | 0:17:15 | |
-Of course. -Yeah, my friend's going to help me decide. | 0:17:15 | 0:17:17 | |
-Just give me a shout when you're ready. -Thanks. | 0:17:17 | 0:17:20 | |
Hello? | 0:17:27 | 0:17:28 | |
You look sensational. | 0:17:29 | 0:17:31 | |
Shall I? | 0:17:34 | 0:17:36 | |
No-one will be able to take their eyes off you. | 0:17:42 | 0:17:44 | |
Oh, great. | 0:17:44 | 0:17:46 | |
MESSAGE SENDS | 0:17:49 | 0:17:51 | |
That fur that's in the other room... | 0:17:51 | 0:17:53 | |
Oh, it's faux, don't worry. | 0:17:53 | 0:17:55 | |
As I said, we don't sell real fur here. | 0:17:55 | 0:17:57 | |
Good. Because I've seen some horrific images of animals skinned online. | 0:17:57 | 0:18:01 | |
-PHONE RINGS -Oh. | 0:18:01 | 0:18:03 | |
Hiya. | 0:18:03 | 0:18:04 | |
You, lady, are knockout! | 0:18:04 | 0:18:07 | |
You like it, then? | 0:18:07 | 0:18:09 | |
Rob's still scraping his jaw off the floor. | 0:18:09 | 0:18:11 | |
I take it that's a good thing? | 0:18:11 | 0:18:13 | |
Yeah! | 0:18:13 | 0:18:14 | |
So you wanted my advice? Go for it! | 0:18:14 | 0:18:17 | |
Cool, thanks, Karen. | 0:18:17 | 0:18:18 | |
Bye! | 0:18:18 | 0:18:19 | |
Can she afford it? | 0:18:22 | 0:18:23 | |
Oh, a woman's got to do what a woman's got to do. | 0:18:23 | 0:18:26 | |
Oh, well, that's...fair enough. | 0:18:28 | 0:18:30 | |
Sort of how I feel about this really, | 0:18:31 | 0:18:34 | |
as a person, rather than a woman. | 0:18:34 | 0:18:35 | |
SHE CHUCKLES | 0:18:35 | 0:18:37 | |
Rob, this fostering thing. | 0:18:38 | 0:18:41 | |
It's...It's another of my mad ideas. | 0:18:41 | 0:18:44 | |
But you were all for it! | 0:18:44 | 0:18:45 | |
Yeah, but the information evening makes you realise, blimey, | 0:18:45 | 0:18:49 | |
this is going to take over your life! Our life! | 0:18:49 | 0:18:51 | |
And it's OK, because I knew you'd be like this. | 0:18:51 | 0:18:54 | |
-Like what? -Well, that you'd get cold feet. | 0:18:54 | 0:18:56 | |
I'm so pleased, it was obviously made for you. | 0:18:59 | 0:19:02 | |
-Thank you so much, your Ladyship. See you again soon. -Thanks. | 0:19:02 | 0:19:05 | |
You'll outshine everyone. | 0:19:07 | 0:19:09 | |
What time does it start? | 0:19:11 | 0:19:12 | |
-Excuse me. -I would so love to go. | 0:19:12 | 0:19:15 | |
That stole, is it real? | 0:19:15 | 0:19:18 | |
-The mink? -It's very lifelike... | 0:19:18 | 0:19:20 | |
The mink, yes. | 0:19:20 | 0:19:22 | |
Of course. It's from the US, that one. | 0:19:22 | 0:19:25 | |
Excuse me. | 0:19:25 | 0:19:26 | |
I'm so sorry. | 0:19:28 | 0:19:30 | |
Please let me explain. | 0:19:30 | 0:19:31 | |
She's a absolute nightmare to work for, she's such a bully. | 0:19:31 | 0:19:34 | |
I don't even know how many tribunals she's been to. | 0:19:34 | 0:19:36 | |
So you DO sell fur. | 0:19:36 | 0:19:37 | |
Anybody who argues against it gets the sack, | 0:19:37 | 0:19:39 | |
and then she writes them a terrible reference | 0:19:39 | 0:19:41 | |
so they can't get another job. | 0:19:41 | 0:19:43 | |
We're the ones that have to face the protesters, never her. | 0:19:43 | 0:19:45 | |
It's frightening. You saw it. | 0:19:45 | 0:19:47 | |
You can't make out that you don't sell fur if you do, though. | 0:19:47 | 0:19:50 | |
SHE SIGHS Look, today's the last day, | 0:19:50 | 0:19:52 | |
and I need this month's wages or I'll lose my flat. | 0:19:52 | 0:19:55 | |
This is perfect for you, please don't let this ruin it. | 0:19:55 | 0:19:58 | |
I'll talk to Diane. | 0:19:59 | 0:20:00 | |
I'll tell her how you helped us earlier, | 0:20:00 | 0:20:02 | |
and I'll get her to drop the price. | 0:20:02 | 0:20:04 | |
We know a bit about wayward kids. | 0:20:08 | 0:20:10 | |
I mean, ours weren't perfect, were they? | 0:20:10 | 0:20:12 | |
Which means we've got some experience. | 0:20:12 | 0:20:13 | |
We'd get way too attached to a foster child, | 0:20:15 | 0:20:18 | |
cos that's what we're like. | 0:20:18 | 0:20:19 | |
We'd be setting ourselves up for years of heartache. | 0:20:19 | 0:20:23 | |
No, we'd be setting ourselves up for years of helping kids | 0:20:23 | 0:20:25 | |
who really need it. | 0:20:25 | 0:20:26 | |
You know, when you first mentioned fostering, | 0:20:28 | 0:20:30 | |
I thought you'd gone a bit mad. | 0:20:30 | 0:20:31 | |
But no, your instincts were spot on. | 0:20:31 | 0:20:34 | |
We can do this. | 0:20:36 | 0:20:37 | |
Won't be a minute. | 0:20:39 | 0:20:40 | |
That was the decorators asking when we want them for the refurb. | 0:20:40 | 0:20:43 | |
-I thought you'd told them? -Oh. | 0:20:43 | 0:20:45 | |
-Well, don't worry. I'll ring them again. -Refurb? | 0:20:45 | 0:20:47 | |
I thought you were closing down? | 0:20:47 | 0:20:48 | |
I'm retiring, well, taking a back seat. | 0:20:48 | 0:20:50 | |
My niece here is taking over as manageress. | 0:20:50 | 0:20:52 | |
She's your niece! | 0:20:52 | 0:20:53 | |
Sorry, these things take ages to connect sometimes. | 0:20:53 | 0:20:56 | |
-Good of you to recommend us to your private patients. -Sorry? | 0:20:56 | 0:20:59 | |
Auntie Di, I'm just going to finish with my lady, | 0:20:59 | 0:21:01 | |
then I'll come to the back and explain it all to you, OK? | 0:21:01 | 0:21:04 | |
So when you reopen, will you still be selling fur? | 0:21:04 | 0:21:06 | |
We'd be finished if we didn't. | 0:21:06 | 0:21:08 | |
It's the only thing bringing in a profit. | 0:21:08 | 0:21:10 | |
Bad PR can ruin a business, too. Can we talk about this later? | 0:21:10 | 0:21:13 | |
I've got no secrets from my customers. | 0:21:13 | 0:21:15 | |
MACHINE BEEPS Finally! Ready when you are. | 0:21:15 | 0:21:17 | |
It's obvious that our Letherbridge clientele can't afford | 0:21:17 | 0:21:19 | |
to shop here any more. | 0:21:19 | 0:21:21 | |
We need to build up loyalty. If you could just enter your PIN? | 0:21:21 | 0:21:24 | |
I have built loyalty, | 0:21:24 | 0:21:26 | |
with my rabbit fur jackets and mink coats and fox fur collars. | 0:21:26 | 0:21:30 | |
My customers come from miles, | 0:21:30 | 0:21:32 | |
and are prepared to spend thousands on a single, beautiful, unique piece | 0:21:32 | 0:21:36 | |
from my shop. | 0:21:36 | 0:21:38 | |
-So you WILL be stocking fur? -Of course we will! | 0:21:38 | 0:21:41 | |
If you could just enter your PIN? | 0:21:41 | 0:21:43 | |
Have you listened to anything I've said? | 0:21:43 | 0:21:46 | |
This is a niche outlet! | 0:21:46 | 0:21:48 | |
No-body takes risks with my business. | 0:21:48 | 0:21:50 | |
Excuse me. Auntie Di! | 0:21:51 | 0:21:53 | |
Fine, I'll be upfront with your customers, even the students, | 0:21:54 | 0:21:57 | |
if you don't mind them trashing the place. | 0:21:57 | 0:21:59 | |
Auntie Di, I've worked hard for this. | 0:21:59 | 0:22:01 | |
No, you think you deserve it because you're family. | 0:22:01 | 0:22:05 | |
I need a rethink. A big one. | 0:22:05 | 0:22:08 | |
Now get back to your lady. | 0:22:08 | 0:22:10 | |
Just forget it. | 0:22:10 | 0:22:12 | |
I'll make it half price for the inconvenience. | 0:22:12 | 0:22:14 | |
If you want to sell fur, that's for your conscience. | 0:22:14 | 0:22:16 | |
But I don't want anything to do with it. | 0:22:16 | 0:22:19 | |
PROTESTERS PLOTTING | 0:22:21 | 0:22:25 | |
They don't want us... Oh, look, here we go. | 0:22:30 | 0:22:32 | |
Listen. It's none of my business, | 0:22:32 | 0:22:35 | |
but there are ways to protest without getting yourself in trouble. | 0:22:35 | 0:22:37 | |
What would you care? | 0:22:37 | 0:22:39 | |
I care about a lot, actually. | 0:22:39 | 0:22:40 | |
Anyway, my colleague showed me this website | 0:22:40 | 0:22:42 | |
where protesters take pictures of people | 0:22:42 | 0:22:44 | |
doing whatever it is that they do, | 0:22:44 | 0:22:46 | |
and they post them on social media. | 0:22:46 | 0:22:47 | |
So a name and shame? We'd get in trouble for that. | 0:22:47 | 0:22:50 | |
Depends how you do it, I guess. | 0:22:50 | 0:22:51 | |
What's it to you, anyway? | 0:22:51 | 0:22:53 | |
Turns out they DO sell fur. | 0:22:54 | 0:22:56 | |
I knew it! I knew it! | 0:22:56 | 0:22:57 | |
And it's not closing down, it's just being refurbished. | 0:22:57 | 0:23:00 | |
Right, OK. We can do something with this. | 0:23:01 | 0:23:03 | |
Karen did the first lot. I just copied her. | 0:23:03 | 0:23:05 | |
I showed you both how to do this. | 0:23:05 | 0:23:08 | |
PHONE RINGS | 0:23:08 | 0:23:10 | |
Mill Health Centre, good afternoon. | 0:23:12 | 0:23:13 | |
Mrs Tembe keeps getting involved unnecessarily. | 0:23:13 | 0:23:16 | |
She's micro-managing. | 0:23:16 | 0:23:18 | |
She needs to just crack on with the important stuff. | 0:23:18 | 0:23:21 | |
Well, if the basics are flawed, then the important stuff will fail. | 0:23:21 | 0:23:25 | |
Oh, come on, Daniel, she has all of the qualities, | 0:23:25 | 0:23:27 | |
and all the experience that we need. Have some faith. | 0:23:27 | 0:23:30 | |
Now, look. If you drop all these three... | 0:23:33 | 0:23:35 | |
You all right? | 0:23:38 | 0:23:39 | |
No, I was lied to repeatedly at Zara's stupid shop. | 0:23:39 | 0:23:43 | |
Oh. So they do sell fur. I hope you didn't buy anything? | 0:23:43 | 0:23:45 | |
No. But it just means I can't go tonight, now, | 0:23:45 | 0:23:48 | |
cos I've got nothing to wear. | 0:23:48 | 0:23:49 | |
Well, it's tough sticking to your principles, | 0:23:49 | 0:23:51 | |
but you did the right thing. Well done you. | 0:23:51 | 0:23:53 | |
Don't patronise me, Al. | 0:23:53 | 0:23:54 | |
I'm not up on politics like you are, | 0:23:54 | 0:23:56 | |
but I do actually care about animal welfare. | 0:23:56 | 0:23:58 | |
I'm sure you do! | 0:23:58 | 0:23:59 | |
It's just I've never been to anything remotely like this ball. | 0:23:59 | 0:24:02 | |
And I just thought for once in my life, I might feel... | 0:24:02 | 0:24:05 | |
Oh, you're not going to understand. Forget it. | 0:24:05 | 0:24:07 | |
Have you still got that thing that you wore for the calendar shoot, | 0:24:07 | 0:24:10 | |
the Beyonce outfit? | 0:24:10 | 0:24:12 | |
It's not posh enough. | 0:24:12 | 0:24:13 | |
Of course it is! You looked very...all right. | 0:24:13 | 0:24:16 | |
Just add a few bits and pieces to that and it'll do, won't it? | 0:24:16 | 0:24:19 | |
Some gubbins... | 0:24:19 | 0:24:20 | |
-Accessories! -Yeah, accessorize. | 0:24:20 | 0:24:23 | |
You might be onto something there, actually, Al. | 0:24:23 | 0:24:25 | |
Oh! Thank you very much! | 0:24:25 | 0:24:26 | |
They say they're closing down, | 0:24:29 | 0:24:30 | |
we know they're not. | 0:24:30 | 0:24:32 | |
They claim they don't stock real fur, we know they do. | 0:24:32 | 0:24:35 | |
And they won't answer any of our questions, not one. | 0:24:35 | 0:24:38 | |
Draw your own conclusions, | 0:24:38 | 0:24:39 | |
and watch this space. | 0:24:39 | 0:24:41 | |
-CLEAR OFF! -Quick! Run. Now! | 0:24:41 | 0:24:43 | |
GASPS | 0:24:45 | 0:24:47 | |
Wow! | 0:24:47 | 0:24:48 | |
Will I do? | 0:24:48 | 0:24:49 | |
You look all right. | 0:24:49 | 0:24:50 | |
You really, really do. You look incredible. | 0:24:50 | 0:24:54 | |
HORN PARPS | 0:24:54 | 0:24:55 | |
Ooh! Have a lovely time. | 0:24:55 | 0:24:56 | |
Thanks. | 0:24:56 | 0:24:57 | |
I SHALL go to the Ball. | 0:24:59 | 0:25:00 | |
Have we got any garlic? | 0:25:07 | 0:25:08 | |
Karen? | 0:25:10 | 0:25:11 | |
Sorry, have you read this about the Treehouse trials? | 0:25:11 | 0:25:15 | |
"It emerged that despite three visits to A&E, | 0:25:16 | 0:25:21 | |
"one vulnerable teenager was left prey to the paedophiles | 0:25:21 | 0:25:24 | |
"for a further 12 weeks before a foster family was found." | 0:25:24 | 0:25:29 | |
It's unforgivable. | 0:25:30 | 0:25:31 | |
I'm not looking forward to giving my evidence this week. | 0:25:34 | 0:25:37 | |
I know. | 0:25:38 | 0:25:39 | |
You know, we're not committing ourselves by filling out a form. | 0:25:46 | 0:25:50 | |
It's a long process. | 0:25:50 | 0:25:51 | |
We could start by offering emergency placements, or respite care. | 0:25:52 | 0:25:58 | |
There are loads of options. | 0:25:58 | 0:26:00 | |
And if we don't like what we hear, | 0:26:02 | 0:26:05 | |
then we back out, | 0:26:05 | 0:26:06 | |
straight away, | 0:26:06 | 0:26:08 | |
I promise. | 0:26:08 | 0:26:10 | |
OK? | 0:26:13 | 0:26:14 | |
OK. | 0:26:17 | 0:26:18 | |
Right. | 0:26:20 | 0:26:21 | |
Morning. | 0:26:30 | 0:26:31 | |
Not a good sign, showing up late on your first day. | 0:26:31 | 0:26:33 | |
You're right, and I apologise. | 0:26:33 | 0:26:36 | |
He was one of the greatest polymaths of the 18th century. | 0:26:36 | 0:26:39 | |
A physician, a poet, an inventor. | 0:26:39 | 0:26:41 | |
Never heard of him. | 0:26:41 | 0:26:42 | |
Oh, oww! | 0:26:42 | 0:26:43 | |
Contractions are about six minutes apart now. Are you all right, babe? | 0:26:43 | 0:26:46 | |
Oh, yeah, I'm all good. | 0:26:46 | 0:26:47 | |
All this is done without the surgery staff having to do anything. | 0:26:47 | 0:26:51 | |
It is very impressive. | 0:26:51 | 0:26:52 |