Idol Hands Doctors


Idol Hands

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Transcript


LineFromTo

Mr Bellamy, have you seen this?

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What?

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Sergeant Hollins is to receive an award for bravery! How wonderful!

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Is it?

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Of course, you were there.

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Well, to be honest, it was very difficult to see anything.

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But surely a military man such as yourself...

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I didn't see anything, OK?

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Of course.

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But, you must be very proud - the whole station must be proud,

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and young Imogen and Jack...

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Must be getting on.

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-I've got an appointment with Dr Carter.

-Jenny Ashbridge?

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-Yes.

-And what's your date of birth, please?

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-Oh. It's the 25th...

-What's that?

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Let me see!

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I knew it! Freddie Hands!

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Are you going?

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Me too! I am his biggest fan.

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He's great, isn't he? So funny.

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And charming. And kind.

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And handsome!

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Yeah.

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I used to love that television programme he did - Hands On.

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Really brought out his caring side.

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Those poor people.

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Just goes to show,

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-you can never tell what people are going through, can you?

-No.

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Well, as someone said to me, it's so important to be understanding,

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-and not just judging, you know?

-Yeah.

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-Did you know he's from Letherbridge?

-Yeah, he went to my old school.

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Not while I was there.

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I actually met him. In person. He came to visit me in hospital.

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-Really?

-Of course!

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I'd just had my appendix out, and Freddie came round the ward

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and made us all smile. We got on like a house on fire!

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He even gave me a little present!

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Jenny Ashbridge? >

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Complaints about timekeeping -

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you know they're up 20% over the last six months?

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Really?

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Yes. So I thought we'd have a bit of a crackdown.

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I beg your pardon?

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-DOOR OPENS

-This!

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This is exactly the sort of thing I was talking about.

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What?

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You were due in at...12 o'clock.

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I know. It took ages getting Joe to bed last night

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after what happened to Daniel. And the child-minder...

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This is precisely the sort of sloppy time-keeping that is

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damaging our throughput and reputation.

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Howard, I'm five minutes late. And what's "throughput" anyway?

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Five minutes for the first appointment means 12 minutes

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for the second appointment, in my experience.

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Howard. It's five minutes!

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Well, if it's such a trivial amount of time,

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you won't mind staying five minutes after work to make it up.

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My child-minder charges by the minute if I'm late for her.

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It takes as long as it takes.

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How can I possibly run this place if the partners can't show up on time?!

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Mr Bellamy, just think about what she and Dr Granger

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went through yesterday.

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Mm. Fair enough. Still...

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That's quite normal for someone coming off a long-term addiction.

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Can you...

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Is there anything you can give me?

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How long have you been clean? Completely clean.

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65 days now.

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Feels like for ever.

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-I need you to be honest with me, Jenny.

-I am.

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I swear, I'm not going to mess it up again.

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I want Tru back.

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That's going to take time.

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She should be with her mum.

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The social services need to be sure that you are ready to care for her.

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Do you feel ready?

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I don't know.

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-I can give you something to help you sleep.

-Thank you.

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Are you still talking to someone?

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I'm going to this talk today.

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I mean...he does a lot to help the people on his TV shows.

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Thought he might be able to give me some encouragement.

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And, you know, there'll be others there, won't there? People like me.

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Try and avoid anyone who might lead you astray.

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Problem, Mrs Tembe?

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A green file, I am sure it was here.

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You mean, this green file? I tidied it away.

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I understand your concerns, Mr Bellamy, but...

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Standards have to improve, Mrs Tembe.

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The doctors are not keeping to their allotted times.

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I am sure they are working as hard as they can.

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From now on, I am going to keep a tally

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on every individual member of staff.

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Pretend I'm not here.

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Wait!

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-I'm coming with you.

-What?

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You're going to Freddie's talk, aren't you?

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-Yes, but...

-We should go together! I can introduce you to him.

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I've got to pick up my prescription.

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Oh, there's a pharmacy on campus, I can show you!

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We don't want to miss the pre-show book signing!

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Everyone here?

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Hi, how you doing?

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Er, how long do these things usually last?

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Depends on the members, really.

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How many turn up, how chatty they're feeling.

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Whether they stay for coffee afterwards.

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Just, I've got a busy schedule today, so...

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Not a problem. What is it you do?

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Sorry, you don't have to answer that.

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Even coming to one of these support groups is a big step for some people,

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-so good on you.

-Thanks. Um...

-Yeah, yeah.

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All right, bab, ta-ra!

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Oh, Freddie!

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Freddie, how are you?

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I'm very well, how are you?

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I'm very well. Appendix is all sorted.

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Glad to hear it.

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Hello, bab.

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Well, you came prepared!

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It's me, Valerie!

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-And is this beautiful young lady your daughter?

-Of course not!

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Er, Jenny.

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Very pleased to meet you, Jenny.

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And you've got a book for me to sign?

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Are you coming to the talk?

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Could you sign this one to me?

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Write, "To my favourite Letherbridge patient".

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Sure.

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-What's the name again?

-It's me, Valerie!

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To Valerie.

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Tell me you're coming to the talk.

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Definitely. Looking forward to it.

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I hope it can give me some encouragement, if I'm honest.

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-Why's that?

-Could you sign this one to Ashley? He's my boyfriend.

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Jenny, I swear that we've met before. Are you local?

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I went to your old school. But that was after you left.

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You went to Greenbrooks? You're joking!

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I've still got that lovely mug you gave me.

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Oh, look, we're right out of time.

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-Jenny...

-I actually brought it with me.

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Jenny, I'll see you at the talk?

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Shouldn't you be on a break, Mrs Tembe?

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Yes, I should.

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But I thought it best to use the time to bring some order

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to this place.

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Well, you have been working quite hard. You deserve a break.

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-Are you certain?

-Absolutely certain. Off you go.

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Well...

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If you are sure. Thank you, Mr Bellamy.

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..and, as I look back on all those damaged people,

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those lost people struggling to get through life, I believe...

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Well, I hope that somehow I have managed to make a little

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difference in their lives...

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..if only for a moment.

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APPLAUSE

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Now, I want to hear a bit from you. Any questions?

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Yes, this lovely lady at the front.

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Hi, Freddie!

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My question is, when you came to visit me in hospital...

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Sorry, I meant this young lady here.

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Oh, I wasn't...

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No, it was me. My hand!

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-I think you had a question, didn't you, love?

-Do you?

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-No.

-See? It was me.

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I would like to ask you about your work with...

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-Did you have a question?

-I was just trying to say...

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I'm not talking to you. I'm trying to talk to her.

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Yes, Freddie, but she doesn't have a question and I do.

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So, when you came to see me,

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I was wondering if you've ever thought about working with

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people with learning difficulties.

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I thought it was really interesting the techniques you used to...

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Oh, hello.

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Tony's going to show you something outside, love.

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Oh, right.

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Is this a special prize or something, Freddie?

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TITTERS

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Just a bit of flavour from the show here, folks -

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you all recognise Big Tony, don't you?

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APPLAUSE

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This is what we do with unwanted guests!

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Sorry, am I...?

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But I can come back in again, though, can't I?

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-All right?

-Very well, thank you.

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-What time does your lunch break finish?

-Half two.

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Back to work then.

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That says 20 past.

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Must be slow. Off you pop!

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Good lad.

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Hello, bab.

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Mr Hands.

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Mr Hands? That's my dad, love - you call me Freddie, all right?

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Did you enjoy the talk?

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It was great. Really inspiring.

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Well, well done you for sharing a bit of your story with everyone.

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Not a dry eye in the house.

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It's just good to talk to people who understand.

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You know, I'd love to hear more, if you've got the time?

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I don't know...

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VIP backstage tour? I'm joking, it's a ruddy lecture hall!

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But come and have a cup of tea. Why not?

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-Busy, Mrs Tembe?

-This is madness!

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My lunch break flew by

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and every single patient has turned up late for their appointments.

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Well, as long as you are doing your best.

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Is Mrs Richards not here yet?

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-No.

-Oh, for goodness' sake.

-Glad to see you working hard, Zara!

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Keep this up and you might even avoid

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-the five-minute penalty at the end of the day.

-Back off, Howard.

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How are we supposed to work to time if our patients aren't even here?

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-Mrs Richards, there you are!

-Dr Haskey.

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Why, when everyone else is running around this place

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trying to keep it on the clock,

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do you think it's fine to stroll in five minutes after lunch?

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What are you chatting about, Howard? I'm early.

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Really? Have a look.

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-And you, Dr Tyler!

-Me too what?

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-Five minutes late!

-Really?

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Er, nope. Five minutes early, Howard.

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-It must be slow.

-Um, no.

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This bad boy is updated every second, via satellite,

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from the atomic clock underneath the National Physics Laboratory.

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Send Mr Phillips in when he arrives. Thank you, Mrs Tembe.

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National Physics Laboratory!

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Yes, like I said,

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it's a privilege, but also it's a responsibility

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when you mean so much to so many people.

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I sometimes think, "I wish there were two of me, I could do so much."

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-Will you excuse me for a second?

-Oh, of course, love.

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All clear.

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Freddie, what are you...?

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No, no, I know. It's nothing like that, promise!

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Freddie...

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This isn't anything seedy, it's just great to get a bit of privacy.

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So we can talk properly.

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You don't know what it's like being hounded all the time.

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Well, at least it's clean in here.

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Freddie...

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No, don't judge me, Jenny. It just helps me deal with things.

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Everyone wanting a piece of me all the time.

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Freddie, no...

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Just a little boost to get me through the day.

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Honestly, don't think I'd cope without a little sniff now and then.

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-I know you understand.

-Yes, but...

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You don't know how much that means to me, Jenny.

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No-one else understands, do they? No-one wants to listen.

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Do you fancy a little line?

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Freddie, I can't...

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-Oh, come on.

-I don't know.

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It's not like what you're used to. This is very expensive.

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It's high quality. Zero side effects. Non-addictive. Promise.

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It's just a buzz.

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A little buzz to make you feel better.

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HE SNIFFS

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Jimmi, we haven't heard from you yet.

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How long have you been a sufferer?

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Well, since I was a kid.

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I've never been to a group therapy session before, so...

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Well, seeking help is a good thing.

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No, I've had therapy.

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Just...never felt like the group thing was for me.

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So, what changed?

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It's...from scrubbing. That's how I...

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Things have been a bit stressful recently.

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Thought I had it under control.

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But something happened?

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Do you feel comfortable elaborating a bit?

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FREDDIE CHUCKLES

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Helloooo? Sorry to interrupt, Freddie!

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What the hell are you doing in here?

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I made you a coffee! In your mug.

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-You mad cow!

-TOILET FLUSHES

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-It's me, Valerie.

-Valerie?

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-Jenny! What are you...

-Valerie, it's not...

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I didn't touch her.

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You've been taking drugs?! Jenny?

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Jenny!

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What did you do to her?

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Nothing.

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With Christmas coming up, I thought I'd try dating again.

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That didn't go well.

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Then I ended up in a panto.

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A panto?

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Yeah. Playing an ugly sister.

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Can't really do Cinderella looking like this.

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Well, that sounds all positive, right?

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What set you on the downward spiral?

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I tried...

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..with...

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..Prince Charming.

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And she...didn't...

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That didn't go really well.

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And...?

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What do you think happened?

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All the stuff I'd been keeping a lid on just exploded.

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I can't function, can't do my job. My life's a mess.

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Thought I had a handle on it. But it's like a...

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..house of cards. One mistake and it just falls apart.

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Exciting though.

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Doesn't it feel more alive when you've got the lid off?

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Jenny.

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I'm so sorry.

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Sorry? What are you sorry about?

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I'm such an idiot.

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You don't think I was angry at you, do you?

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It's him who should be ashamed.

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Getting a young girl involved in something like that.

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-It's outrageous!

-I'm already involved!

-What?

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I've tried so hard to stay clean.

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Oh, Jenny. I had no idea.

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I only wanted to talk. I thought he understood.

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You know, I always suspected he was a bit of a creep.

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I didn't have any. I promise.

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-Don't tell anyone.

-Why on earth would I tell anyone?

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I don't want to lose her!

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It's not really about feeling alive, it's about whether I can do my job.

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-But what if you could cure yourself?

-OCD can't be cured. Treated, yeah.

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I think it can.

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NHS Choices says it can.

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Yeah, the NHS...

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Jimmi?

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Oh, no, I don't mean...

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I just don't necessarily think that everything the NHS does is right.

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You can get homeopathy on the NHS. You really think that works?

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Don't knock it till you try it.

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That's what she looks like now,

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but I don't get to see her as much.

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-She's beautiful.

-Yeah.

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-It's my fault.

-No.

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It is. I was stupid.

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I wasn't really ready to be a mum.

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At least she's safe.

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But I just...

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I want to be there when she takes her first step.

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Says her first word.

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She needs her mum. She needs me to be better.

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If I can just stay clean, get my own place, I can then show them

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I can do it.

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But one little mistake, and it all falls apart.

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I'm so sorry, I had no idea.

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I'll have you arrested, you mad cow!

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-Me?

-You assaulted me with boiling coffee.

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It wasn't boiling, it was lukewarm!

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I'm calling the police.

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If you do, I'll tell them you offered me coke.

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Your word against mine, sweetheart.

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I'm a witness.

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A crazy one!

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You don't think I've got a team of lawyers ready to squash

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little people like you?

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Really? You want the whole world to know that you offered me drugs

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in a women's toilet?

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They won't believe you.

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-We'll see.

-I'll call the papers.

0:21:080:21:10

I've got friends in high places. I know loads of journalists.

0:21:100:21:13

-No, you don't.

-Yeah, I do.

0:21:130:21:16

I work with Chase Torrent

0:21:160:21:17

and Allegra Diemme - they're investigative reporters.

0:21:170:21:21

-They could do an interview, Jenny.

-Really?

-She's very photogenic.

0:21:210:21:25

Look, just...

0:21:250:21:26

We'll say no more about it.

0:21:290:21:31

It's just a silly mix up.

0:21:310:21:34

You might want to wipe your nose, too.

0:21:340:21:36

I scare myself.

0:21:440:21:46

Can you explain?

0:21:460:21:48

I wouldn't dream of hurting anybody,

0:21:500:21:52

but I can't stop having these thoughts.

0:21:520:21:55

Like, today, when people were speaking, I was scared to

0:21:550:21:59

open my mouth in case I made fun of them.

0:21:590:22:01

-And now? Are you having any of those thoughts?

-Yes.

0:22:010:22:05

I'm worried I might go home and write an anonymous letter about you.

0:22:070:22:13

About me?

0:22:130:22:15

Accuse you of doing something terrible. Destroy your reputation.

0:22:180:22:23

But I don't really want that.

0:22:230:22:26

I don't ever want to hurt people.

0:22:260:22:28

So what do you do?

0:22:280:22:30

It used to get so bad I had to lock myself in my room, tie my hands up.

0:22:300:22:37

But I think I've found a cure.

0:22:390:22:41

Would you mind telling us?

0:22:410:22:42

I'm still experimenting at the moment.

0:22:440:22:47

Taking less of my meds and finding new ways.

0:22:470:22:52

That sounds positive - but I would like to say that anyone who does

0:22:520:22:56

find taking medication helpful

0:22:560:22:58

shouldn't feel tempted to stop taking it.

0:22:580:23:00

But this is better. I can beat this once and for all.

0:23:000:23:04

Chase Torrent and Olivia... What was it?!

0:23:060:23:09

Anagrams - two of the doctors here used to write restaurant reviews,

0:23:090:23:13

then they got scared and pulled out. So I wasn't completely lying.

0:23:130:23:16

His face, though.

0:23:160:23:18

It's sad, in a way.

0:23:180:23:20

They do say don't meet your idols, don't they?

0:23:200:23:23

Have you still got that mug?

0:23:240:23:26

Er, yes. Why?

0:23:260:23:28

Can I have it?

0:23:280:23:30

If you really want it. I certainly don't.

0:23:300:23:33

He's not that handsome, really, is he?

0:23:350:23:37

-I'll get a broom.

-Thanks, Valerie.

0:23:440:23:46

-It's no trouble.

-No, I mean...for listening.

0:23:460:23:50

Oh, well...

0:23:510:23:53

What have I said?

0:23:560:23:58

No, it's just, yesterday someone had a go at me

0:23:580:24:02

for jumping to conclusions and not listening properly

0:24:020:24:05

and being stupid. Sorry!

0:24:050:24:09

You've been brilliant with me today.

0:24:090:24:11

And seeing off Freddie Hands like that.

0:24:110:24:14

You shouldn't take any notice.

0:24:140:24:16

You're very kind. But ignore me, what about you?

0:24:160:24:21

I think I'm ready.

0:24:230:24:25

Ready for what?

0:24:250:24:26

To try and be a mum again.

0:24:280:24:29

Tembe, it's a waste of time.

0:24:310:24:33

Well done, everybody.

0:24:330:24:36

-What?

-I've been monitoring you all throughout the day.

0:24:360:24:39

We'd never have guessed(!)

0:24:390:24:41

And I am pleased to report that throughput is up 10%.

0:24:410:24:44

15 for some people - Zara.

0:24:440:24:48

-Wow.

-15(!)

0:24:480:24:49

He's joking. I was behind all day!

0:24:490:24:53

Well, certainly this morning, time-keeping was appalling.

0:24:530:24:56

But after lunch I am pleased to say things improved dramatically.

0:24:560:25:01

And do you know why?

0:25:030:25:05

Something to do with throughput?

0:25:050:25:07

Mr Bellamy, what are you doing?

0:25:120:25:15

Correcting the clock.

0:25:160:25:18

Why?

0:25:180:25:20

Because after lunch, I moved the clock forward.

0:25:200:25:24

As I did with every other clock in the building,

0:25:240:25:27

including the computers.

0:25:270:25:29

-You hacked in to the system? Very impressive.

-Told you.

0:25:290:25:32

I'm sorry, has the world gone mad?

0:25:320:25:35

Certainly not. I knew you could all go faster when pushed.

0:25:350:25:37

How dare you? I am a partner.

0:25:370:25:39

How dare you treat me like some sort of naughty schoolgirl?

0:25:390:25:42

-Now, Zara...

-Do you realise what Daniel went through yesterday?

0:25:420:25:45

What I went through?

0:25:450:25:46

Neither he nor I nor Joe have slept a wink,

0:25:460:25:48

he's going back to his therapist because of what that maniac did

0:25:480:25:52

and I am beside myself with worry.

0:25:520:25:53

And yet you choose today of all days to play petty mind games with us?!

0:25:530:25:58

Yes. Well, that was pointed out to me, but...

0:25:580:26:01

But? No, no buts!

0:26:010:26:04

For someone who prides themselves on procedure and organisation,

0:26:040:26:09

this was the most childish

0:26:090:26:12

and crass thing you could possibly do at the worst possible time.

0:26:120:26:17

As if we don't all work hard enough,

0:26:170:26:19

as if we don't all go through it every single day,

0:26:190:26:22

there you are, looming round corners with your shiny shoes

0:26:220:26:25

and your ridiculous hair.

0:26:250:26:27

OK, thanks for today, everyone, see you all again next week.

0:26:310:26:35

I just wanted to say well done. You did great work today.

0:26:420:26:45

-Very honest.

-Thank you.

-So, are you glad you came?

0:26:450:26:48

Um...

0:26:480:26:50

Yeah.

0:26:530:26:54

-Where is she?!

-I'm not getting married like this.

0:27:020:27:04

-Why won't you tell me?

-It's not as bad as you think.

0:27:040:27:07

I wouldn't marry Frankenstein looking like this.

0:27:070:27:09

I can't breathe.

0:27:090:27:11

Do not fret, everything is coming together.

0:27:110:27:14

OK. Hi.

0:27:160:27:18

Anything for you.

0:27:180:27:20

(Because you're worth it.)

0:27:200:27:22

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