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Out of date, out of date, | 0:00:28 | 0:00:30 | |
out of date, out of date... | 0:00:30 | 0:00:32 | |
KNOCK AT DOOR Come in. | 0:00:35 | 0:00:37 | |
-Leah King! -Hiya. | 0:00:42 | 0:00:45 | |
Gosh, last time I saw you, you were a spotty teenager. | 0:00:45 | 0:00:47 | |
-Yeah, I've grown up a bit. -I know. | 0:00:47 | 0:00:49 | |
I heard you got into law school. Very impressive. | 0:00:49 | 0:00:51 | |
Yeah, it will be, if I finish my degree. | 0:00:51 | 0:00:56 | |
What have you done? | 0:00:56 | 0:00:57 | |
One of my lecturers accidentally slammed a door on it. | 0:00:57 | 0:01:01 | |
Hairline fracture of the metacarpal bone. | 0:01:01 | 0:01:03 | |
Two weeks after the splint came off, it started to cramp up. | 0:01:03 | 0:01:07 | |
It's been like this ever since. | 0:01:07 | 0:01:09 | |
I can't dress myself, can't type properly. | 0:01:09 | 0:01:12 | |
I'm behind in my coursework. | 0:01:12 | 0:01:14 | |
-Ow! -Sorry. | 0:01:14 | 0:01:16 | |
If I can't get it sorted, I'll have to quit. | 0:01:16 | 0:01:18 | |
It's freezing in here! | 0:01:23 | 0:01:25 | |
Well, it's February. | 0:01:25 | 0:01:26 | |
Why are you wearing such a light blouse? | 0:01:26 | 0:01:28 | |
Cos they were supposed to have fixed the heating. | 0:01:28 | 0:01:31 | |
Oh, look, now see what you've done. | 0:01:31 | 0:01:33 | |
-What? -You've put ideas in my head. | 0:01:33 | 0:01:34 | |
I was fine, and now I'm cold. | 0:01:34 | 0:01:36 | |
-Ooh! -No! No, Karen! | 0:01:36 | 0:01:39 | |
I said I was cold first! | 0:01:39 | 0:01:41 | |
Yeah, but you had it yesterday. | 0:01:41 | 0:01:42 | |
-Only in the afternoon. -So? | 0:01:42 | 0:01:44 | |
-I'm not well. -Really? | 0:01:44 | 0:01:46 | |
It wasn't that long ago that I collapsed. | 0:01:46 | 0:01:49 | |
Oh! | 0:01:49 | 0:01:50 | |
Hello! | 0:01:50 | 0:01:52 | |
Hello, I have an appointment. Miller's the name. | 0:01:52 | 0:01:54 | |
Miller, OK... | 0:01:54 | 0:01:56 | |
Yes, you are with Dr Carmichael. | 0:01:56 | 0:01:58 | |
Sorry, we are running a bit late. | 0:01:58 | 0:01:59 | |
A bit? | 0:01:59 | 0:02:01 | |
OK, thank you. | 0:02:01 | 0:02:02 | |
Oh, now, come on, that's not fair. | 0:02:03 | 0:02:05 | |
Possession, nine tenths of the law. | 0:02:05 | 0:02:08 | |
VALERIE SIGHS | 0:02:08 | 0:02:09 | |
Mum quit her job so that she could help me, | 0:02:10 | 0:02:12 | |
but there's only so much she can do. | 0:02:12 | 0:02:15 | |
It's getting us both down. | 0:02:15 | 0:02:16 | |
I'm not surprised. | 0:02:16 | 0:02:18 | |
You are really strong. | 0:02:21 | 0:02:23 | |
It's not me. I have no control over it. | 0:02:25 | 0:02:27 | |
Apparently it's something called focal dystonia. | 0:02:29 | 0:02:32 | |
I've heard of it. | 0:02:32 | 0:02:34 | |
The neurons in my head are misfiring for some reason. | 0:02:34 | 0:02:36 | |
Makes the muscles go into spasm. | 0:02:36 | 0:02:38 | |
Leah, you need to see a doctor. | 0:02:38 | 0:02:41 | |
I've seen loads. | 0:02:41 | 0:02:43 | |
I need advice from someone I can trust. | 0:02:43 | 0:02:46 | |
So you came to see me? | 0:02:47 | 0:02:49 | |
You were always really kind to me, even when I got scared. | 0:02:49 | 0:02:53 | |
Well, you are the only patient I've ever sung to. | 0:02:53 | 0:02:56 | |
I can't believe I made you do that. | 0:02:56 | 0:02:57 | |
Neither can I. | 0:02:57 | 0:02:59 | |
-You were a bit of a hero to me. -I am no hero. | 0:02:59 | 0:03:02 | |
All of my friends laughed when I said that I wanted to do law, | 0:03:02 | 0:03:06 | |
but I thought, "If Eesh can become a nurse..." | 0:03:06 | 0:03:09 | |
-Really? -You have to help me. | 0:03:09 | 0:03:12 | |
I don't trust anyone else. | 0:03:12 | 0:03:14 | |
-I'm thinking about my list. -What list? | 0:03:20 | 0:03:22 | |
A list for Jimmi's session. | 0:03:22 | 0:03:25 | |
I'm not sure I've chosen the best things. | 0:03:25 | 0:03:27 | |
Well, neither am I. | 0:03:27 | 0:03:28 | |
Anxiety and sleep disorder - they're quite important. | 0:03:28 | 0:03:31 | |
But there's also dyslexia, obviously. | 0:03:31 | 0:03:33 | |
You haven't got dyslexia. | 0:03:33 | 0:03:35 | |
And then there's losing both my parents, | 0:03:35 | 0:03:38 | |
not having a child, Derek - he was my first. | 0:03:38 | 0:03:40 | |
That did not go well. PCT... | 0:03:40 | 0:03:43 | |
That still hurts, you know. Redundancy is a horrible word. | 0:03:44 | 0:03:47 | |
Do we need pens? | 0:03:47 | 0:03:49 | |
Then there's the raw-food thing. | 0:03:49 | 0:03:50 | |
Now, I am aware that I went too far with that. | 0:03:50 | 0:03:53 | |
But you can get quite addicted when you start to believe in something. | 0:03:53 | 0:03:56 | |
Got pens. | 0:03:56 | 0:03:58 | |
-Are you all right? -Oh, just, erm... | 0:04:01 | 0:04:03 | |
..Rob got this new washing powder on the cheap. | 0:04:04 | 0:04:07 | |
Ah, you should always use the liquid. | 0:04:07 | 0:04:10 | |
-Mrs Swan? -Finally! | 0:04:10 | 0:04:13 | |
I've had genetic tests, brain scans - all normal. | 0:04:22 | 0:04:26 | |
And endless blood tests. You know what I'm like with needles. | 0:04:26 | 0:04:30 | |
Mm. Not only did you make me sing to you, | 0:04:30 | 0:04:32 | |
I had to use anaesthetic cream so you wouldn't know what was going on. | 0:04:32 | 0:04:34 | |
And you always did it. | 0:04:34 | 0:04:36 | |
The specialist suggested a therapeutic trial of Botox. | 0:04:38 | 0:04:42 | |
He says it could relax the muscles. | 0:04:42 | 0:04:44 | |
-Sounds good. -But what if it goes wrong? | 0:04:44 | 0:04:47 | |
I've seen pictures on the internet. | 0:04:47 | 0:04:48 | |
I wouldn't pay too much attention to what you see on the internet. | 0:04:48 | 0:04:51 | |
It's probably not as bad as I think. Still... | 0:04:51 | 0:04:54 | |
Try to flatten your fingers for me, like this. | 0:04:54 | 0:04:57 | |
I can't. Part of me wishes they'd just knock me out and just do it. | 0:05:03 | 0:05:06 | |
I want to forget the whole thing ever happened. | 0:05:06 | 0:05:08 | |
-You sound desperate. -I am desperate. | 0:05:08 | 0:05:11 | |
But I have to make a decision, and I can't. I'm too scared. | 0:05:11 | 0:05:14 | |
You shouldn't be. It's very safe. | 0:05:14 | 0:05:16 | |
Really? | 0:05:17 | 0:05:18 | |
Yeah. In fact, I've got some in the fridge. | 0:05:18 | 0:05:21 | |
I could do it now for you, if you like. | 0:05:21 | 0:05:23 | |
What? | 0:05:23 | 0:05:24 | |
Yeah, it'll only take a minute. | 0:05:24 | 0:05:26 | |
That's not why I came. | 0:05:26 | 0:05:28 | |
Well, you might as well while you're here. | 0:05:28 | 0:05:29 | |
I don't know. I should ask my mum. | 0:05:29 | 0:05:31 | |
Sit down. How old are you? | 0:05:31 | 0:05:33 | |
OK, we've got the results of your blood tests, | 0:05:38 | 0:05:40 | |
and they've ruled out anaemia and thyroid problems. | 0:05:40 | 0:05:43 | |
Oh, right. So I've waited all this time to find out what I haven't got. | 0:05:43 | 0:05:47 | |
Sorry, but we had to make sure that there wasn't something else | 0:05:47 | 0:05:49 | |
-going on. -So what is it? | 0:05:49 | 0:05:52 | |
Well, I'm pretty sure I was right with my first instinct. | 0:05:52 | 0:05:54 | |
You're suffering from something called generalised anxiety disorder. | 0:05:54 | 0:05:58 | |
Are you having a laugh? | 0:05:58 | 0:06:00 | |
It is a specific, often long-term, condition. | 0:06:00 | 0:06:02 | |
I don't need a doctor to tell me I'm worried. | 0:06:02 | 0:06:05 | |
OK. Well, it does explain your dizziness, the stomach-aches, | 0:06:05 | 0:06:09 | |
-the insomnia... -Whatever. Just make it go away. | 0:06:09 | 0:06:11 | |
OK. Well, there are a range of options for you. | 0:06:13 | 0:06:16 | |
There are self-help courses, cognitive behavioural therapy, | 0:06:16 | 0:06:18 | |
and mindfulness can be very effective. | 0:06:18 | 0:06:20 | |
I meant drugs. | 0:06:20 | 0:06:22 | |
Medication is a possibility, | 0:06:22 | 0:06:24 | |
but we do need to discuss all the options. | 0:06:24 | 0:06:26 | |
Yeah, you can tick all your little boxes in your own time. | 0:06:26 | 0:06:28 | |
Just give me a prescription. | 0:06:28 | 0:06:30 | |
Are you qualified to do this? | 0:06:37 | 0:06:39 | |
No. | 0:06:39 | 0:06:40 | |
But, seeing as it's you, I thought we'd make an exception. | 0:06:42 | 0:06:45 | |
Ready? Can you feel that? | 0:06:49 | 0:06:51 | |
No. | 0:06:51 | 0:06:53 | |
-Sing to me. -What? | 0:06:53 | 0:06:55 | |
-Grand Old Duke Of York. -No! | 0:06:55 | 0:06:57 | |
Please! | 0:06:57 | 0:06:58 | |
# Oh, the grand old Duke of York | 0:07:00 | 0:07:03 | |
# He had 10,000 men | 0:07:03 | 0:07:05 | |
# He marched them up to the top of the hill | 0:07:05 | 0:07:07 | |
# And he marched them down again. # | 0:07:07 | 0:07:10 | |
All done. | 0:07:10 | 0:07:11 | |
Should only take a couple of minutes to work. | 0:07:12 | 0:07:15 | |
How's your diet? | 0:07:22 | 0:07:24 | |
Just because I'm poor doesn't mean I've got a bad diet. | 0:07:24 | 0:07:26 | |
That's not what I was... | 0:07:26 | 0:07:28 | |
No matter how bad things have been, my kids have always eaten well. | 0:07:28 | 0:07:31 | |
Good. Do you do any exercise? | 0:07:32 | 0:07:35 | |
Yeah, plenty. Walking around, looking for work. | 0:07:35 | 0:07:39 | |
But if you mean do I go to some stupidly overpriced gym, | 0:07:39 | 0:07:42 | |
then the answer to that question is no. | 0:07:42 | 0:07:44 | |
Again, that's not what... | 0:07:44 | 0:07:46 | |
-OK, how much do you drink? -Are you saying I'm an alcoholic? | 0:07:48 | 0:07:51 | |
-No, I'm... -It's none of your business! | 0:07:51 | 0:07:53 | |
OK, is there anything specific in your life | 0:07:54 | 0:07:59 | |
-that is causing you anxiety? -What are you, an idiot? | 0:07:59 | 0:08:01 | |
-Mrs Swan.... -I'm sorry, but everything in my life is stressful. | 0:08:01 | 0:08:04 | |
Well, then, it would probably help you to talk about it. | 0:08:04 | 0:08:06 | |
No, I don't think it would. | 0:08:06 | 0:08:08 | |
How could somebody like you possibly understand | 0:08:08 | 0:08:10 | |
what life is like for someone like me? | 0:08:10 | 0:08:12 | |
If you don't want to talk about it... | 0:08:12 | 0:08:14 | |
Will you just get me some pills?! | 0:08:14 | 0:08:15 | |
Why don't you try picking up the tray? | 0:08:27 | 0:08:29 | |
-How does it feel? -Erm... | 0:08:40 | 0:08:42 | |
..a bit weak, but it's working. | 0:08:44 | 0:08:47 | |
How did that happen? | 0:08:48 | 0:08:49 | |
The toxin blocks the nerve impulses, which relaxes the muscles. | 0:08:49 | 0:08:53 | |
Wow. It's amazing. | 0:08:54 | 0:08:56 | |
There's only one problem. | 0:08:58 | 0:09:00 | |
-Side effects? -No. | 0:09:00 | 0:09:01 | |
I didn't actually inject your wrist with anything. | 0:09:01 | 0:09:04 | |
But... | 0:09:06 | 0:09:09 | |
But I saw the syringe. | 0:09:09 | 0:09:10 | |
MMR vaccine, out of date. I squirted it into the cotton wool. | 0:09:10 | 0:09:14 | |
I never went near your wrist with anything. | 0:09:14 | 0:09:16 | |
That's not possible. | 0:09:16 | 0:09:18 | |
Even if I did inject you, it would | 0:09:18 | 0:09:20 | |
take a lot longer than a couple of minutes to work. | 0:09:20 | 0:09:22 | |
Why would you do something like that?! | 0:09:22 | 0:09:23 | |
Because it's in your mind, Leah. | 0:09:23 | 0:09:25 | |
Are you saying I'm mad? | 0:09:26 | 0:09:29 | |
No. It's psychosomatic. | 0:09:29 | 0:09:31 | |
It's not actually all that uncommon. | 0:09:31 | 0:09:32 | |
You lied to me. | 0:09:32 | 0:09:34 | |
Yeah. But for your own good. | 0:09:34 | 0:09:37 | |
I trusted you! | 0:09:37 | 0:09:38 | |
Leah! Leah! | 0:09:38 | 0:09:41 | |
It will take at least a week before you start | 0:09:42 | 0:09:44 | |
-feeling the benefits of that medication, so... -Great. | 0:09:44 | 0:09:47 | |
But I still think you should consider mindfulness. | 0:09:47 | 0:09:49 | |
When I go to see the doctor, I don't expect to be fobbed of | 0:09:49 | 0:09:52 | |
-with some hippy-dippy rubbish. -It's not rubbish. | 0:09:52 | 0:09:54 | |
Do you know how long I had to wait to see you? | 0:09:54 | 0:09:56 | |
Sitting in that filthy waiting room, listening to those two morons | 0:09:56 | 0:10:00 | |
babbling on about nothing, ignoring patients, wasting everyone's time. | 0:10:00 | 0:10:04 | |
-I'm sorry, but if... -Yeah, you should be. | 0:10:04 | 0:10:05 | |
-Problem? -Yeah. Who are you? | 0:10:05 | 0:10:07 | |
-I'm the practice manager. -Oh, really? | 0:10:07 | 0:10:09 | |
-So, if you've got any complaints... -Oh, yes, I've got loads. | 0:10:09 | 0:10:12 | |
OK. If you take a seat in reception, I'll be right with you. | 0:10:12 | 0:10:16 | |
-More waiting. -Five minutes. Promise. | 0:10:16 | 0:10:19 | |
What's up with her? | 0:10:21 | 0:10:22 | |
No idea. Whatever I said, she still complained. | 0:10:22 | 0:10:25 | |
OK. Leave her to me. I need you to go to the Campus. | 0:10:25 | 0:10:28 | |
-The locum's running late. -What? | 0:10:28 | 0:10:30 | |
Can you just nip over there for 30 minutes? | 0:10:30 | 0:10:32 | |
I've arranged cover here. And don't worry about Mrs... | 0:10:32 | 0:10:35 | |
-Swan. -I've dealt with worse. | 0:10:35 | 0:10:37 | |
Don't count on it. | 0:10:37 | 0:10:38 | |
Leah. | 0:10:41 | 0:10:42 | |
I saw you open your hand. | 0:10:42 | 0:10:44 | |
What? | 0:10:44 | 0:10:45 | |
When you bent over to pick up the box I dropped, | 0:10:45 | 0:10:47 | |
you leant on the bench for support. | 0:10:47 | 0:10:49 | |
And when you held on to it, I saw you completely open your fingers. | 0:10:49 | 0:10:52 | |
No, I didn't | 0:10:52 | 0:10:53 | |
That's how I knew it was psychosomatic. | 0:10:53 | 0:10:55 | |
-You're lying. -Why would I lie? | 0:10:55 | 0:10:56 | |
It's real. It has to be. | 0:10:56 | 0:10:58 | |
Yeah, for you, it is real. | 0:10:58 | 0:11:00 | |
That's why I had to trick you, so you'd be able to see the truth. | 0:11:00 | 0:11:03 | |
You injected something in my hand. | 0:11:03 | 0:11:04 | |
-No. -You must have! | 0:11:04 | 0:11:06 | |
-I didn't touch you. -How could you do this?! | 0:11:06 | 0:11:09 | |
There you go, the instructions are in the box. | 0:11:15 | 0:11:18 | |
Thank you. | 0:11:18 | 0:11:19 | |
Will you stop doing that? | 0:11:21 | 0:11:23 | |
-Doing what? -Scratching yourself. | 0:11:23 | 0:11:25 | |
-You've been doing it all morning. -Have I? | 0:11:25 | 0:11:27 | |
Yeah, it's making me itchy. | 0:11:27 | 0:11:28 | |
The more I think about it, the itchier I get. | 0:11:28 | 0:11:31 | |
And the more I scratch, the worse it gets. | 0:11:31 | 0:11:33 | |
Then don't scratch. | 0:11:33 | 0:11:35 | |
Yeah, but you were just doing it again then. | 0:11:35 | 0:11:37 | |
-Did I? Oh! -Have you got fleas? | 0:11:37 | 0:11:40 | |
No! I get allergies. | 0:11:40 | 0:11:43 | |
Will you stop going on about it? | 0:11:43 | 0:11:45 | |
I'm not the one who started itching. | 0:11:45 | 0:11:47 | |
You're making me scratch. | 0:11:47 | 0:11:49 | |
Mrs Swan? | 0:11:51 | 0:11:53 | |
You two are disgusting. | 0:11:54 | 0:11:56 | |
It's bad enough having to watch them two scratching themselves | 0:11:58 | 0:12:00 | |
like a pair of manky dogs, but then the stupid doctor tells me | 0:12:00 | 0:12:03 | |
-there's nothing wrong with me. -Did he actually say that? | 0:12:03 | 0:12:05 | |
Well, he said I needed to be more mindful. | 0:12:05 | 0:12:07 | |
As if I'm some filthy slob. | 0:12:07 | 0:12:09 | |
Ah, he was probably talking about mindfulness. | 0:12:09 | 0:12:11 | |
-It's a... -This place is revolting. | 0:12:11 | 0:12:13 | |
Have you seen the carpets out there? God knows what is growing in them. | 0:12:13 | 0:12:16 | |
-The carpets? -Yeah, how old are they? | 0:12:16 | 0:12:18 | |
No wonder your receptionists can't stop scratching. | 0:12:18 | 0:12:20 | |
And the walls! Have they ever been painted? | 0:12:20 | 0:12:23 | |
Actually, I'm the temporary manager, but... | 0:12:23 | 0:12:25 | |
You know what? There is a notice out there for a patient participation | 0:12:25 | 0:12:28 | |
group next week. Maybe I should go along. | 0:12:28 | 0:12:30 | |
-You're certainly entitled to... -Because this place is a disgrace! | 0:12:30 | 0:12:33 | |
I don't understand why she got so angry. | 0:12:37 | 0:12:39 | |
Are you kidding? I can't believe you were so stupid! | 0:12:39 | 0:12:41 | |
-Sid! -Do you know how risky that was? | 0:12:41 | 0:12:43 | |
Yeah, but it worked. | 0:12:43 | 0:12:45 | |
-Are you sure? -I think so. | 0:12:45 | 0:12:48 | |
You know you could have caused her long-term psychological damage? | 0:12:48 | 0:12:51 | |
She was fine when she left. | 0:12:51 | 0:12:52 | |
Yeah, but what if it actually stops her seeking the help | 0:12:52 | 0:12:55 | |
that she actually needs? Or triggers another psychosomatic episode? | 0:12:55 | 0:12:58 | |
-It was unbelievably irresponsible, Eesh. -OK. | 0:12:58 | 0:13:00 | |
To be honest, it does kind of put me in a difficult position. | 0:13:00 | 0:13:03 | |
Because by all rights, I should go and tell the partners. | 0:13:03 | 0:13:05 | |
-What? Don't be daft. -It's not like I want to grass you up. | 0:13:05 | 0:13:07 | |
I've got a break in a bit. I'll go and see if she's OK. | 0:13:07 | 0:13:09 | |
-I don't think you... -Sid! I said I'll sort it. | 0:13:09 | 0:13:11 | |
I've had a complaint. | 0:13:25 | 0:13:27 | |
-About us? -It is that Vicky woman? | 0:13:28 | 0:13:30 | |
-She used to be so nice. -What's she on about now? | 0:13:30 | 0:13:33 | |
Actually, she's complained about the two of you. | 0:13:33 | 0:13:35 | |
Apparently, you're scratching. | 0:13:35 | 0:13:37 | |
Is there something wrong? | 0:13:40 | 0:13:42 | |
Well, it's Karen's fault. She keeps going on about how itchy she is. | 0:13:42 | 0:13:45 | |
-You started it! -No, I didn't start it! | 0:13:45 | 0:13:47 | |
Just...try not to do it. Especially in front of the patients. | 0:13:47 | 0:13:51 | |
Thanks. | 0:13:51 | 0:13:52 | |
This is killing me. | 0:13:58 | 0:13:59 | |
I know. Me too. | 0:13:59 | 0:14:01 | |
What do you think you are playing at? | 0:14:05 | 0:14:06 | |
-Vicky? -You've done this! | 0:14:06 | 0:14:09 | |
It's all right. | 0:14:09 | 0:14:10 | |
-What you done to her? -Nothing. | 0:14:10 | 0:14:12 | |
-Liar! -Mum! | 0:14:12 | 0:14:13 | |
I'm not lying. | 0:14:13 | 0:14:14 | |
You said that she gave you a shot of something, yeah? | 0:14:14 | 0:14:16 | |
-Yes. -I just pretended to. | 0:14:16 | 0:14:18 | |
Oh, right. So you were lying then, but you're not lying now. | 0:14:18 | 0:14:22 | |
Are you even qualified to do something like that? | 0:14:22 | 0:14:24 | |
-I didn't do anything. -Right, you said you saw a syringe, yeah? | 0:14:24 | 0:14:27 | |
-An out-of-date vaccine. -Right, so you did inject her. | 0:14:27 | 0:14:30 | |
I didn't go anywhere near her. | 0:14:30 | 0:14:32 | |
You know, you are in so much trouble. | 0:14:32 | 0:14:34 | |
In fact, this whole practice is, | 0:14:34 | 0:14:35 | |
because I am going to sue the lot of you. | 0:14:35 | 0:14:37 | |
Leah, tell her, please. | 0:14:37 | 0:14:39 | |
I didn't see anything. | 0:14:39 | 0:14:41 | |
And you don't have any witnesses. | 0:14:41 | 0:14:42 | |
-I can prove it if... -Don't you touch her! | 0:14:42 | 0:14:45 | |
Tea. | 0:14:54 | 0:14:55 | |
I just want to tear the skin off my arm. | 0:14:58 | 0:15:01 | |
Maybe we could try meditation. | 0:15:02 | 0:15:04 | |
Are you joking? The thought of sitting still... | 0:15:04 | 0:15:07 | |
-Hot bath? -Here? | 0:15:07 | 0:15:10 | |
We need to somehow break the psychological urge to itch. | 0:15:10 | 0:15:14 | |
-I know - mango. -What? | 0:15:15 | 0:15:17 | |
Yeah, it's full of vitamin C, which is a natural antihistamine. | 0:15:17 | 0:15:21 | |
-No. -Yeah, no, it is. | 0:15:21 | 0:15:22 | |
It's got loads of anti-oxidants, B6, glutamine acid... | 0:15:22 | 0:15:25 | |
I am not taking dietary tips from you! | 0:15:25 | 0:15:27 | |
Everything all right, you two? | 0:15:28 | 0:15:30 | |
Oh, good, you're here. Ben wants to see you. | 0:15:30 | 0:15:32 | |
-There's been a complaint. -What, about me? | 0:15:33 | 0:15:36 | |
About everyone. | 0:15:37 | 0:15:39 | |
OK. Give me the mango. Where is it? | 0:15:41 | 0:15:43 | |
In the fridge. | 0:15:43 | 0:15:44 | |
I was patient with her, I was thorough, | 0:15:45 | 0:15:47 | |
-and I didn't let her get to me... -She was pretty mad. | 0:15:47 | 0:15:49 | |
Yeah, I know, but it wasn't my fault. | 0:15:49 | 0:15:51 | |
-That's not what she says. -I never raised my voice. | 0:15:51 | 0:15:54 | |
And I was tempted. | 0:15:54 | 0:15:56 | |
It's our job to help people, no matter how difficult they are. | 0:15:56 | 0:15:59 | |
Yeah, I know, OK? I tried to help, | 0:15:59 | 0:16:01 | |
-and I couldn't get through to her. -All right. | 0:16:01 | 0:16:04 | |
Look, that stress-management programme I had in mind - | 0:16:06 | 0:16:08 | |
it would have been perfect for her. | 0:16:08 | 0:16:10 | |
-You've got a gap later on, right? -Mm-hm. | 0:16:10 | 0:16:12 | |
Maybe pop round and see her. Smooth her feathers? | 0:16:12 | 0:16:15 | |
-What? -I'd really appreciate it. | 0:16:16 | 0:16:18 | |
Save us a lot of problems. | 0:16:18 | 0:16:20 | |
Right, yeah. Suppose I could. | 0:16:21 | 0:16:24 | |
Thanks. | 0:16:24 | 0:16:25 | |
Look, I wouldn't worry too much. | 0:16:30 | 0:16:32 | |
You should have heard what she said about Karen and Valerie. | 0:16:32 | 0:16:34 | |
-About the scratching? -Yeah. | 0:16:34 | 0:16:36 | |
And she said she was kept waiting for hours. | 0:16:36 | 0:16:39 | |
-Honestly, she wasn't. -It was 25 minutes. I checked. | 0:16:39 | 0:16:41 | |
Dr Carmichael? Just wondering - | 0:16:46 | 0:16:48 | |
when was the surgery last painted? | 0:16:48 | 0:16:51 | |
Why? | 0:16:51 | 0:16:52 | |
It could do with a bit of freshening up. | 0:16:52 | 0:16:54 | |
And the carpet's a bit threadbare, too. | 0:16:54 | 0:16:56 | |
And you're paying for all this, are you? | 0:16:56 | 0:16:59 | |
SHE SCOFFS | 0:16:59 | 0:17:00 | |
I can actually feel it working. | 0:17:07 | 0:17:08 | |
Yeah, that's because it's all in the mind. | 0:17:08 | 0:17:10 | |
No, no, I can really feel it. | 0:17:10 | 0:17:11 | |
No, you've got to trick your mind into thinking the itching's gone. | 0:17:11 | 0:17:15 | |
-Do you know, I was starting to think this was something serious. -Mm. | 0:17:15 | 0:17:19 | |
-You can't be here! -Leah, please. | 0:17:28 | 0:17:30 | |
-No, seriously, don't shut the door. -Mum will be back soon. | 0:17:30 | 0:17:32 | |
-You've got every right to hate me. -I don't hate you. | 0:17:32 | 0:17:35 | |
And if you make a complaint and I lose my job, I deserve it. | 0:17:35 | 0:17:39 | |
I don't want you to lose your job. | 0:17:39 | 0:17:40 | |
Yeah, but if it stops you getting help, | 0:17:40 | 0:17:43 | |
I won't be able to forgive myself. | 0:17:43 | 0:17:44 | |
What is it I've got to do to make this right? | 0:17:44 | 0:17:47 | |
SHE BREATHES HEAVILY | 0:17:57 | 0:18:01 | |
Whoa, whoa! | 0:18:06 | 0:18:07 | |
-Oh, God, what is happening to me? -Just try and relax, OK? | 0:18:07 | 0:18:10 | |
Take it easy. Breathe. | 0:18:10 | 0:18:12 | |
-Am I dying? -No. No, no, you're going to be fine. | 0:18:12 | 0:18:15 | |
Just relax. | 0:18:16 | 0:18:17 | |
Is it me, or is it really hot in here now? | 0:18:23 | 0:18:25 | |
I know, they have got to sort out this heating. | 0:18:25 | 0:18:27 | |
It is ridiculous! | 0:18:27 | 0:18:29 | |
Look at this. It's a rash. | 0:18:29 | 0:18:32 | |
Yeah, it's just cos you've been scratching. | 0:18:32 | 0:18:34 | |
-No, it's a rash. -Stop it! | 0:18:34 | 0:18:35 | |
-What? -You're putting ideas in my head again! | 0:18:35 | 0:18:37 | |
No, look, it's all on the inside of my elbows as well. | 0:18:37 | 0:18:39 | |
-No! Now I feel all itchy. -Both elbows. | 0:18:39 | 0:18:41 | |
-No, I'm not listening to this. -Valerie, this is serious! | 0:18:41 | 0:18:43 | |
La, la, la, la! | 0:18:43 | 0:18:45 | |
-How are you feeling? -How do you think I'm feeling?! | 0:18:48 | 0:18:51 | |
Mrs Swan, you do know I'm trying to help you? | 0:18:52 | 0:18:55 | |
I'm sorry. Why do I keep shouting at you? | 0:18:55 | 0:18:58 | |
So are you still feeling dizzy? | 0:18:59 | 0:19:01 | |
Yeah, I've been feeling dizzy all day. | 0:19:01 | 0:19:04 | |
And I've got a banging headache. | 0:19:04 | 0:19:06 | |
I wish you would think about what I said. It will help. | 0:19:06 | 0:19:08 | |
How? Nothing's going to help! | 0:19:08 | 0:19:10 | |
-OK. -Oh, look, I'm sorry. | 0:19:11 | 0:19:15 | |
I keep picking fights with everyone. | 0:19:16 | 0:19:19 | |
Half my mates won't even speak to me any more. | 0:19:19 | 0:19:21 | |
That's because stress can take over your life. | 0:19:21 | 0:19:24 | |
-But there are things you can do about it. -I doubt it. | 0:19:24 | 0:19:28 | |
Well, the medication, that's going to help for a start - | 0:19:28 | 0:19:30 | |
it'll take the edge off - | 0:19:30 | 0:19:32 | |
but you do need to find the root cause of your stress. | 0:19:32 | 0:19:34 | |
There's nothing I can do about that. | 0:19:34 | 0:19:36 | |
The mindfulness can help you cope with stress. | 0:19:36 | 0:19:39 | |
Yeah. Maybe for middle-class idiots who haven't got any real problems. | 0:19:39 | 0:19:43 | |
I'm sorry. I can't stop meself. | 0:19:46 | 0:19:49 | |
I understand. It's OK. | 0:19:49 | 0:19:50 | |
I've got absolutely no money, I'm up to my ears in debt... | 0:19:52 | 0:19:55 | |
What are you doing here, anyway? What do you want? | 0:19:59 | 0:20:02 | |
The practice manager asked me to come and see you. | 0:20:02 | 0:20:05 | |
-Oh, of course. -And I was worried about you. | 0:20:05 | 0:20:08 | |
Yeah, it's because I was going to make a complaint, isn't it? | 0:20:08 | 0:20:12 | |
I wasn't actually going to do it, | 0:20:12 | 0:20:13 | |
but now I definitely will. | 0:20:13 | 0:20:16 | |
Get lost! | 0:20:16 | 0:20:18 | |
You of all people should know how hard it is | 0:20:22 | 0:20:24 | |
to get away from this place, to make it to uni, get a degree... | 0:20:24 | 0:20:27 | |
I do. | 0:20:27 | 0:20:29 | |
Becoming a nurse is the hardest thing I've ever done. | 0:20:29 | 0:20:31 | |
-It nearly killed me. -I know. | 0:20:31 | 0:20:34 | |
And I wouldn't have got this far if it wasn't for you. | 0:20:34 | 0:20:37 | |
Well, if you lie about what I did, that's my career over. | 0:20:37 | 0:20:40 | |
-It's my whole life. Is that what you want? -No! | 0:20:40 | 0:20:42 | |
You know I didn't do anything to you. | 0:20:43 | 0:20:45 | |
How DID you get that puncture mark? | 0:20:47 | 0:20:49 | |
I pricked myself with a needle. | 0:20:50 | 0:20:53 | |
Why? | 0:20:54 | 0:20:55 | |
I panicked. I wasn't thinking. | 0:20:55 | 0:20:57 | |
DOOR CLOSES | 0:20:57 | 0:20:59 | |
Is that your mum? You have to tell her the truth. | 0:20:59 | 0:21:03 | |
I can't, you don't underst... | 0:21:03 | 0:21:05 | |
-What are you doing here? -I'm sorry. | 0:21:05 | 0:21:06 | |
-Tell her what you just said. -I'm calling the police. -No! | 0:21:08 | 0:21:10 | |
This is harassment! I've got a good mind to sue you. | 0:21:10 | 0:21:12 | |
You can't sue everyone. Stop! | 0:21:12 | 0:21:15 | |
I can't do this any more. | 0:21:15 | 0:21:17 | |
You two have got some serious explaining to do. | 0:21:17 | 0:21:20 | |
Karen, could you check if my test results are in for my 4.30? | 0:21:23 | 0:21:26 | |
It's Mrs Pattinson. I should be back in about 20 minutes. | 0:21:26 | 0:21:29 | |
OK. That was quick. | 0:21:29 | 0:21:31 | |
Yeah, I thought I'd be longer. | 0:21:31 | 0:21:34 | |
Erm... | 0:21:34 | 0:21:35 | |
Should you rub mango on a rash? | 0:21:35 | 0:21:39 | |
-What? -It's just that when I ate it, it really helped. | 0:21:39 | 0:21:43 | |
No idea. Sorry. | 0:21:43 | 0:21:45 | |
-DIAL TONE -Oh! | 0:21:45 | 0:21:47 | |
Well, that's rude. | 0:21:47 | 0:21:48 | |
-I think we should try it anyway. -Right, I'll go and get it. | 0:21:51 | 0:21:55 | |
At first, it really was paralysed. | 0:22:00 | 0:22:03 | |
I had to give up my cleaning job to look after her. | 0:22:03 | 0:22:05 | |
And the lecturer who slammed the door on me | 0:22:05 | 0:22:08 | |
-said should we sue the university. -He was right! | 0:22:08 | 0:22:12 | |
And then, one morning, I woke up, and my hand was fine. | 0:22:12 | 0:22:16 | |
Maybe it WAS psychosomatic. | 0:22:16 | 0:22:17 | |
Yeah, but by then, we'd seen all these doctors and lawyers. | 0:22:17 | 0:22:20 | |
I couldn't tell them all it was a lie. | 0:22:20 | 0:22:22 | |
Yeah, because we'd get done for fraud! | 0:22:22 | 0:22:24 | |
Not if she wasn't actually lying. | 0:22:24 | 0:22:25 | |
I'll have to give up uni, I won't get my degree. | 0:22:25 | 0:22:27 | |
You've got no idea how hard she's worked. | 0:22:27 | 0:22:30 | |
Actually, I do. | 0:22:30 | 0:22:32 | |
This is all my fault. I told her to keep pretending. | 0:22:32 | 0:22:34 | |
One thing led to another... I had no idea it would come to this. | 0:22:36 | 0:22:39 | |
It made Mum ill. | 0:22:39 | 0:22:41 | |
And if they find out that she's lied, that's it. | 0:22:41 | 0:22:44 | |
She'll never get to be a lawyer. | 0:22:44 | 0:22:45 | |
We have to do the right thing, no matter what it costs. | 0:22:45 | 0:22:48 | |
Not necessarily. | 0:22:50 | 0:22:52 | |
Are you sure this is right? | 0:22:55 | 0:22:56 | |
I don't care any more. I've got to do something. | 0:22:56 | 0:22:58 | |
Oh! | 0:23:01 | 0:23:02 | |
Oh, that's good! | 0:23:02 | 0:23:04 | |
Oh, yeah! | 0:23:05 | 0:23:07 | |
You know, Sid could have shown a bit of interest. | 0:23:09 | 0:23:12 | |
Oh, they don't care about us. | 0:23:12 | 0:23:14 | |
And after everything we've done for them! | 0:23:14 | 0:23:16 | |
-What are you doing? -I've got it everywhere. | 0:23:16 | 0:23:18 | |
Oh, my God! | 0:23:21 | 0:23:23 | |
The thing about psychosomatic illnesses - | 0:23:25 | 0:23:28 | |
they're pretty much impossible to prove or disprove. | 0:23:29 | 0:23:31 | |
So if you really believed your hand was paralysed, then it was. | 0:23:31 | 0:23:35 | |
I didn't, though. | 0:23:35 | 0:23:36 | |
As far as I'm concerned, when you came to see me, | 0:23:36 | 0:23:39 | |
you couldn't fully open your fingers. | 0:23:39 | 0:23:40 | |
-But if they ask... -Just listen to her! | 0:23:40 | 0:23:42 | |
Whatever happened in the surgery, | 0:23:44 | 0:23:45 | |
it must have triggered something in your mind, | 0:23:45 | 0:23:47 | |
and it released the muscle spasm. | 0:23:47 | 0:23:49 | |
You're saying I should lie? | 0:23:49 | 0:23:50 | |
A&E have a record of the injury. | 0:23:50 | 0:23:53 | |
So you were definitely injured and it was the university's fault. | 0:23:53 | 0:23:56 | |
-Only because the lecturer said... -Leah! | 0:23:56 | 0:23:58 | |
Even if your hand is better now, or even if it was psychosomatic, | 0:23:58 | 0:24:02 | |
you should still get some money. It might not be as much... | 0:24:02 | 0:24:04 | |
Anything would help. | 0:24:04 | 0:24:05 | |
And who's to say when your hand started working again? | 0:24:05 | 0:24:08 | |
If someone asked me, I couldn't say for sure. | 0:24:08 | 0:24:11 | |
Mum! | 0:24:11 | 0:24:13 | |
Here, sit down. | 0:24:13 | 0:24:14 | |
It's OK. | 0:24:15 | 0:24:16 | |
That's it. | 0:24:18 | 0:24:20 | |
This keeps happening. | 0:24:22 | 0:24:24 | |
It's the worry. | 0:24:24 | 0:24:25 | |
I'm just going to get you some water. | 0:24:26 | 0:24:28 | |
Do you really think this could work? | 0:24:30 | 0:24:32 | |
Mum, you need to stop worrying about me, | 0:24:32 | 0:24:34 | |
and start thinking about yourself. | 0:24:34 | 0:24:36 | |
-Do you trust her? -Ayesha? Totally. | 0:24:41 | 0:24:45 | |
Always have. Why? | 0:24:45 | 0:24:47 | |
Here you go. | 0:24:50 | 0:24:52 | |
What do you know about this mindfulness? | 0:24:57 | 0:25:01 | |
You know, at one point, I thought I'd actually got her to listen. | 0:25:04 | 0:25:07 | |
As if the words I was saying were actually going in on some level. | 0:25:07 | 0:25:09 | |
-Maybe it had. -No. I was just kidding myself. | 0:25:09 | 0:25:12 | |
You don't know that. | 0:25:12 | 0:25:13 | |
She was just as stubborn and narrow-minded as ever. | 0:25:13 | 0:25:15 | |
-She's definitely going to make a complaint now. -We'll survive. | 0:25:15 | 0:25:18 | |
And if it shames the partners into giving this place a lick of paint, | 0:25:18 | 0:25:21 | |
it's no bad thing. | 0:25:21 | 0:25:23 | |
-Did you tell him? -What? | 0:25:28 | 0:25:29 | |
About my patient, the psychosomatic one. | 0:25:29 | 0:25:31 | |
Oh, no. | 0:25:31 | 0:25:32 | |
-Are you all right? -Not really. | 0:25:34 | 0:25:36 | |
I had an impossible patient. | 0:25:36 | 0:25:38 | |
I was sympathetic, took the abuse, went the extra mile, | 0:25:38 | 0:25:42 | |
did everything by the book, but nothing worked. | 0:25:42 | 0:25:45 | |
-His loss. -Hers. | 0:25:45 | 0:25:47 | |
The thing is, I knew exactly what she needed. | 0:25:47 | 0:25:49 | |
It was clear as day. But do you think I could get her to listen? | 0:25:49 | 0:25:52 | |
Sorry, you were saying about your psychosomatic girl. | 0:25:52 | 0:25:55 | |
It's fine, I worked it all out. I went to her flat. | 0:25:55 | 0:25:57 | |
Even managed to sort out Mrs Swan's problems. | 0:25:57 | 0:26:00 | |
-Vicky Swan? -Yeah, Leah's mum. | 0:26:00 | 0:26:02 | |
-She's been having panic attacks. -Yeah, I know. | 0:26:02 | 0:26:04 | |
-I talked her into trying mindfulness. -Sorry, what? | 0:26:04 | 0:26:07 | |
Yeah. I'm on a serious roll today, Sid. | 0:26:07 | 0:26:09 | |
Sometimes it pays to take risks. | 0:26:09 | 0:26:12 | |
Not that I'd ever do anything like that again. | 0:26:12 | 0:26:14 | |
Not ever. | 0:26:14 | 0:26:15 | |
-Ooh! -Sid! -Sorry, Zara. I'm having one of those days. | 0:26:20 | 0:26:23 | |
Sorry, could I ask your medical opinion about something? | 0:26:25 | 0:26:28 | |
If I said no, would it make a difference? | 0:26:28 | 0:26:31 | |
It's a personal matter. | 0:26:31 | 0:26:33 | |
Then see your GP, like everyone else. | 0:26:33 | 0:26:35 | |
No! | 0:26:35 | 0:26:36 | |
I've got a rash, and it's on my wrists, | 0:26:37 | 0:26:40 | |
elbows, behind the backs of my knees. It itches like mad. | 0:26:40 | 0:26:45 | |
Hmmm... | 0:26:45 | 0:26:46 | |
There is a flesh-eating bacteria going around. | 0:26:48 | 0:26:52 | |
What? | 0:26:52 | 0:26:53 | |
Necrotising fasciitis. It could be that. | 0:26:53 | 0:26:55 | |
Best make that appointment, Karen, sooner rather than later. | 0:26:57 | 0:27:01 | |
No, just a fender-bender. PCs Atkinson and Kirkwood. | 0:27:08 | 0:27:11 | |
The Chuckle Brothers. | 0:27:11 | 0:27:12 | |
-I'm getting that rash that you got. -I didn't sleep a wink. | 0:27:12 | 0:27:15 | |
I know, you look terrible. | 0:27:15 | 0:27:17 | |
Police! Stay where you are! | 0:27:17 | 0:27:19 | |
Police! Don't move! | 0:27:20 | 0:27:22 | |
-We really need your help. -I've seen 20 patients already this morning, | 0:27:22 | 0:27:25 | |
-so, unless it's an emergency... -BOTH: -No, it is an emergency! | 0:27:25 | 0:27:27 | |
We think we've got fleas. | 0:27:27 | 0:27:29 |