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I'm a responsible adult. A positive member of the community. | 0:00:27 | 0:00:29 | |
I have so much more to give. I just need a little help. | 0:00:29 | 0:00:32 | |
No, I don't want to call back later, I want to speak to someone now, | 0:00:44 | 0:00:48 | |
which is why I rang you in the first place, you stupid, stupid people! | 0:00:48 | 0:00:52 | |
LINE GOES DEAD | 0:00:52 | 0:00:53 | |
You know that when the line goes dead, there's no-one there? | 0:00:53 | 0:00:56 | |
I'm just making myself feel better. | 0:00:56 | 0:00:58 | |
-Is it working? -Not yet. | 0:00:58 | 0:01:01 | |
Hm. Well, knock yourself out. | 0:01:01 | 0:01:02 | |
What's going on? | 0:01:02 | 0:01:04 | |
Al is on the phone to the window company who ripped off his mum, | 0:01:04 | 0:01:07 | |
but they keep cutting him off and he is not a happy bunny. | 0:01:07 | 0:01:10 | |
-See? That's his not-happy-bunny face. -I see. | 0:01:10 | 0:01:14 | |
Does it ring about ten times, then go to an automated message? | 0:01:14 | 0:01:17 | |
Yes, every time. | 0:01:17 | 0:01:19 | |
That'll be the company or the telecom provider. | 0:01:19 | 0:01:22 | |
They do it to free up lines. Is it a reputable company? | 0:01:22 | 0:01:25 | |
You know what? Somehow, I don't think it is. | 0:01:25 | 0:01:28 | |
To quote the Find-Your-Trade website, | 0:01:28 | 0:01:30 | |
they are, "the worst company in the world". | 0:01:30 | 0:01:33 | |
Which is good advice, if you've got a computer, | 0:01:33 | 0:01:36 | |
or if you're not a vulnerable person who lives alone! | 0:01:36 | 0:01:39 | |
And lo and behold, they've done it again. | 0:01:39 | 0:01:41 | |
I tell you now, when I find these people, I am going to... | 0:01:41 | 0:01:44 | |
-Do something? -Exactly. | 0:01:45 | 0:01:47 | |
-Perhaps I can help? -Do you have a direct line for them? | 0:01:49 | 0:01:52 | |
No, but I know about consumer rights. | 0:01:52 | 0:01:54 | |
I could offer you some advice, if you want? | 0:01:54 | 0:01:56 | |
Consumer rights? I'm going to keep trying this. | 0:01:56 | 0:02:00 | |
I think he meant, "Thanks". | 0:02:00 | 0:02:03 | |
Sit down. You've been in an accident. | 0:02:03 | 0:02:05 | |
I should've looked where I was going. My bad. | 0:02:05 | 0:02:07 | |
-Your car's not damaged, I'm not hurt, so... -I'm going to call an ambulance. | 0:02:07 | 0:02:10 | |
-I don't need one! -You're bleeding. You might have concussion. | 0:02:10 | 0:02:12 | |
This wasn't you. It happened before. | 0:02:12 | 0:02:14 | |
-How? -None of your business. | 0:02:14 | 0:02:15 | |
-What you doing? -Calling the police. -What for? | 0:02:17 | 0:02:20 | |
I've just run into someone who's in possession of a lot of money. | 0:02:20 | 0:02:23 | |
-I don't have much choice. -Yeah, but it's mine! I swear! | 0:02:23 | 0:02:25 | |
Look, I don't have time for the police, OK, yeah? | 0:02:25 | 0:02:28 | |
I'm late for an interview. I'm begging you, please don't call them! | 0:02:28 | 0:02:30 | |
-I don't need this! -OK, but you come with me. | 0:02:30 | 0:02:32 | |
-Why? -Because I'm a doctor and I want to make sure you're OK. | 0:02:32 | 0:02:35 | |
-I am OK! -Your choice. | 0:02:35 | 0:02:38 | |
-All right. -You'll come? | 0:02:39 | 0:02:41 | |
-I just said so, didn't I? -OK. | 0:02:41 | 0:02:43 | |
Easy. | 0:02:44 | 0:02:45 | |
I am filled with intuitivity. | 0:02:49 | 0:02:51 | |
I can read a room in an instant. | 0:02:51 | 0:02:53 | |
I can see the signs that are being sent before the sender knows they're sending them, | 0:02:53 | 0:02:57 | |
and then I just head them off at the pass. | 0:02:57 | 0:02:59 | |
If I hadn't been at last night's PPG meeting, | 0:02:59 | 0:03:01 | |
we might have had a very different outcome. | 0:03:01 | 0:03:03 | |
I was putting out fires before they were even lit. | 0:03:03 | 0:03:06 | |
You should know that I fought your corner and I was victorious! | 0:03:06 | 0:03:09 | |
It was a role I was born to play. | 0:03:09 | 0:03:11 | |
Finished? | 0:03:11 | 0:03:13 | |
Yes, I think I have. Thanks. | 0:03:13 | 0:03:15 | |
I received this from Ashley Mackintosh, | 0:03:15 | 0:03:18 | |
who appears to agree with you. | 0:03:18 | 0:03:21 | |
I quote, "Miss Pitman was outstanding as practice representative. | 0:03:21 | 0:03:25 | |
"Fair and considered. She should be commended." | 0:03:25 | 0:03:27 | |
-Ashley wrote that about me? -He did. | 0:03:29 | 0:03:31 | |
Here, I printed it off for you. There's also some details on there | 0:03:31 | 0:03:34 | |
about the online minutes he's publishing later. | 0:03:34 | 0:03:36 | |
KNOCK AT DOOR | 0:03:36 | 0:03:38 | |
Al! Perfect timing. Valerie was just leaving. | 0:03:38 | 0:03:41 | |
I'm outstanding. | 0:03:41 | 0:03:42 | |
-So, you ran into a lamppost? -Yeah. | 0:03:47 | 0:03:50 | |
-And then you ran into my car. -I'm clumsy. Are you done? | 0:03:50 | 0:03:53 | |
I'll tell you when I'm done. | 0:03:53 | 0:03:55 | |
You want to look up? | 0:03:55 | 0:03:56 | |
OK, and look down. | 0:03:56 | 0:03:58 | |
-You want to tell me about the money? -What about it? | 0:03:58 | 0:04:00 | |
-Is it stolen? -No. | 0:04:00 | 0:04:02 | |
It's a lot of money. Look to the side. | 0:04:02 | 0:04:03 | |
It's 900, and it's mine. | 0:04:03 | 0:04:05 | |
I withdrew it this morning. You happy? | 0:04:05 | 0:04:08 | |
I suppose so. | 0:04:12 | 0:04:13 | |
Just need to take a few details from you and then you can go. | 0:04:13 | 0:04:16 | |
Essentially, you're fine, | 0:04:18 | 0:04:19 | |
but I would like you to pop into A&E just to get your head checked. | 0:04:19 | 0:04:22 | |
I don't have time. I've got an interview to get to, remember? | 0:04:22 | 0:04:25 | |
-Go afterwards. -Whatever. | 0:04:25 | 0:04:27 | |
-You can wash up over there, if you want. -Thanks. | 0:04:27 | 0:04:29 | |
What's the interview about? | 0:04:29 | 0:04:31 | |
It's a uni thing. | 0:04:31 | 0:04:33 | |
All right, OK. What are you studying? | 0:04:33 | 0:04:35 | |
Maths. First year. | 0:04:35 | 0:04:37 | |
Good stuff. Where are you staying, campus? | 0:04:37 | 0:04:39 | |
-Dearne House. -Ah. OK, date of birth? | 0:04:39 | 0:04:42 | |
02/08/99. | 0:04:42 | 0:04:45 | |
-Look, I really got to get going. -Just putting you on the system. | 0:04:45 | 0:04:48 | |
I'm already on the system. I've lived in Letherbridge my whole life. | 0:04:48 | 0:04:51 | |
I was in this room just before Christmas. | 0:04:51 | 0:04:53 | |
With bruising and suspected broken wrist. | 0:04:53 | 0:04:56 | |
-That you being clumsy again? -Sporting injury. | 0:04:56 | 0:04:59 | |
Looks, thanks for patching me up, yeah? | 0:04:59 | 0:05:01 | |
It's OK. Hold on. | 0:05:01 | 0:05:03 | |
I just want to get you something. | 0:05:03 | 0:05:05 | |
Stay there. | 0:05:05 | 0:05:07 | |
These are the Student Support Services. | 0:05:11 | 0:05:13 | |
I know them, they're good. | 0:05:13 | 0:05:15 | |
And they can help you in any number of ways. | 0:05:15 | 0:05:17 | |
Thanks, but I don't need any help. | 0:05:17 | 0:05:19 | |
Everyone needs help sometimes. Take it. | 0:05:19 | 0:05:21 | |
Callum! Callum, don't ignore me! Come here! | 0:05:29 | 0:05:33 | |
Haven't you done enough? | 0:05:33 | 0:05:35 | |
-I just want to make sure you're all right. -Do I look all right? | 0:05:35 | 0:05:38 | |
-It was an accident. -You pushed me into a lamppost! | 0:05:38 | 0:05:40 | |
I didn't mean to! I just... | 0:05:40 | 0:05:42 | |
I wanted the money. | 0:05:43 | 0:05:45 | |
Where is it? Is it in your bag? | 0:05:45 | 0:05:47 | |
It's my money! | 0:05:49 | 0:05:50 | |
-I don't have it. -What do you mean? | 0:05:50 | 0:05:52 | |
-It's gone. -You're lying. | 0:05:52 | 0:05:55 | |
Am I? Do you want to search me? Do you want to pat me down? | 0:05:55 | 0:05:57 | |
Look, I just want to know where it is. Please! | 0:05:57 | 0:06:00 | |
Somewhere safe. Somewhere you can't get it. | 0:06:02 | 0:06:04 | |
But there's this van for sale. I need it. | 0:06:04 | 0:06:08 | |
You always need it for something. | 0:06:08 | 0:06:09 | |
-I'm clean! -Are you? | 0:06:09 | 0:06:12 | |
HE SIGHS | 0:06:17 | 0:06:19 | |
How advanced is your mum's dementia? | 0:06:19 | 0:06:22 | |
Um...mildly. | 0:06:22 | 0:06:24 | |
It's fairly new. We're still coming to terms with it. | 0:06:24 | 0:06:27 | |
I'm sorry to hear that. | 0:06:27 | 0:06:29 | |
Does she get any help? | 0:06:29 | 0:06:30 | |
I'm helping. | 0:06:30 | 0:06:32 | |
I mean, outside of the family. | 0:06:32 | 0:06:34 | |
Home visits? Meals delivered? | 0:06:34 | 0:06:36 | |
She's not at that stage yet. | 0:06:36 | 0:06:39 | |
She lives alone, but she manages. | 0:06:39 | 0:06:41 | |
But she gets confused sometimes? | 0:06:42 | 0:06:44 | |
Yeah. | 0:06:44 | 0:06:46 | |
OK. Door-to-door salesmen | 0:06:48 | 0:06:50 | |
are notorious for this type of behaviour, | 0:06:50 | 0:06:52 | |
but unfortunately, they're not regulated. Not legally. | 0:06:52 | 0:06:55 | |
-Why not? -They're just not. | 0:06:55 | 0:06:57 | |
Some of them have their own versions of customer-vulnerability tests, | 0:06:57 | 0:07:01 | |
but generally, it doesn't cover dementia. | 0:07:01 | 0:07:03 | |
That's ridiculous! | 0:07:03 | 0:07:06 | |
What can I do? | 0:07:06 | 0:07:07 | |
Can your mum afford to lose £1,000? | 0:07:07 | 0:07:09 | |
Er... | 0:07:10 | 0:07:13 | |
Yeah, I suppose so. | 0:07:13 | 0:07:14 | |
-Then drop it. -No! | 0:07:14 | 0:07:16 | |
I'm not dropping it! These people are scum. | 0:07:16 | 0:07:19 | |
There's no way I'm going to let them get away with this! | 0:07:19 | 0:07:22 | |
They already have. And she won't get her money back, not easily. | 0:07:22 | 0:07:25 | |
Your mum's got off lightly. | 0:07:25 | 0:07:27 | |
She's vulnerable and doesn't need the stress. | 0:07:27 | 0:07:30 | |
Move on and let her get on with her life. | 0:07:30 | 0:07:33 | |
Um...can I have the rest of the week off, please? | 0:07:33 | 0:07:35 | |
-Why? -To help my mother, of course. | 0:07:35 | 0:07:38 | |
Look, what can you do there that you can't do here? | 0:07:39 | 0:07:41 | |
If they're not picking up the phone, they're not picking up. | 0:07:41 | 0:07:44 | |
I need to do something, don't I? So, can I have the time off or not? | 0:07:44 | 0:07:48 | |
Look, I'm sorry, we've got no-one to cover you. Not this week. | 0:07:48 | 0:07:52 | |
Well, thanks for nothing. | 0:07:52 | 0:07:53 | |
You can have a couple of days next week, if that helps? | 0:07:53 | 0:07:57 | |
Next week? | 0:07:57 | 0:07:58 | |
Hm. Nothing yet. | 0:08:21 | 0:08:24 | |
He really is taking his time. | 0:08:24 | 0:08:26 | |
He's probably got a lot to say. | 0:08:26 | 0:08:28 | |
Or he's a slow typer. | 0:08:28 | 0:08:30 | |
Just got better things to do. | 0:08:30 | 0:08:32 | |
No, that won't be the case. | 0:08:33 | 0:08:34 | |
Not with Ashley. He's very thorough. | 0:08:34 | 0:08:37 | |
He's already sent an e-mail | 0:08:37 | 0:08:38 | |
stating his intention to get the minutes online ASAP. | 0:08:38 | 0:08:41 | |
No, he'll be looking for the right turn of phrase. | 0:08:41 | 0:08:44 | |
The right adjectives. | 0:08:44 | 0:08:46 | |
Yeah, he's already used outstanding, fair, considered, | 0:08:46 | 0:08:50 | |
but there are so many more he could use. | 0:08:50 | 0:08:52 | |
Generous, caring, informed. | 0:08:52 | 0:08:55 | |
Humble, modest, meek. | 0:08:55 | 0:08:57 | |
That's not very funny. | 0:08:57 | 0:08:59 | |
I don't think it's very nice to be | 0:08:59 | 0:09:00 | |
so negative about a colleague's success. | 0:09:00 | 0:09:02 | |
And can you stop scratching your ankles? | 0:09:02 | 0:09:05 | |
It's reminding me of the scabies. | 0:09:05 | 0:09:06 | |
-I'm not scratching them. -You are, actually. | 0:09:06 | 0:09:08 | |
Well, it's because you're talking about it, isn't it? | 0:09:08 | 0:09:12 | |
I read this article about a woman who had scabies for three years. | 0:09:12 | 0:09:16 | |
Yeah, she couldn't get rid of them. | 0:09:16 | 0:09:18 | |
Something about her skin was really tasty. | 0:09:18 | 0:09:21 | |
So eventually, she had a head-to-toe skin peel, | 0:09:21 | 0:09:23 | |
but she had an allergic reaction, so she turned completely purple. | 0:09:23 | 0:09:26 | |
Still had scabies, though. | 0:09:26 | 0:09:29 | |
-Maybe you're tasty. -Mm. | 0:09:29 | 0:09:31 | |
Don't do that! | 0:09:31 | 0:09:32 | |
I...I...I've been treated. I don't have scabies. | 0:09:32 | 0:09:36 | |
You have scabies. | 0:09:37 | 0:09:38 | |
No! I can't have! | 0:09:38 | 0:09:40 | |
Well, you do. | 0:09:40 | 0:09:42 | |
-You must have missed some. -No, I didn't! I did... | 0:09:43 | 0:09:47 | |
I did everything I was supposed to! | 0:09:47 | 0:09:49 | |
I did the treatment twice, | 0:09:49 | 0:09:51 | |
I washed everything on hot, including Rob. | 0:09:51 | 0:09:53 | |
I shrank three jumpers, one of them was my best. | 0:09:53 | 0:09:55 | |
What am I supposed to do now?! | 0:09:55 | 0:09:57 | |
You do it all again. | 0:09:57 | 0:09:59 | |
-Is that it? -Yep. Same stuff. | 0:09:59 | 0:10:01 | |
Follow the instructions, repeat. | 0:10:01 | 0:10:03 | |
I'm sorry, the number you are trying to call is unavailable. | 0:10:19 | 0:10:24 | |
Please try again later. | 0:10:24 | 0:10:27 | |
Unless you have something better to do, | 0:10:27 | 0:10:29 | |
like live your life, for example, | 0:10:29 | 0:10:32 | |
you useless bunch of muppety... | 0:10:32 | 0:10:34 | |
PHONE: Spring Green Windows. How can I help? | 0:10:34 | 0:10:37 | |
Yeah! Hi! Hello! Hey! | 0:10:37 | 0:10:39 | |
Um... Er... Um...who's...who's this, please? | 0:10:39 | 0:10:42 | |
Spring Green Windows. How can I help you, sir? | 0:10:42 | 0:10:44 | |
Well, I've been trying to get through to you for ages. | 0:10:44 | 0:10:47 | |
We're very busy at the moment, sir. | 0:10:47 | 0:10:49 | |
Sure. OK. Um...I'm ringing on behalf of my mother. | 0:10:49 | 0:10:51 | |
She recently mistakenly paid a deposit for some windows from you | 0:10:51 | 0:10:56 | |
and she doesn't need those windows. | 0:10:56 | 0:10:59 | |
Her name is Eve Haskey. | 0:10:59 | 0:11:02 | |
Now, I don't have a customer number for her. | 0:11:02 | 0:11:05 | |
She was recently diagnosed with dementia | 0:11:05 | 0:11:07 | |
and she believes, and I believe that we were mis-sold those windows. | 0:11:07 | 0:11:13 | |
Hello. Can I help? | 0:11:13 | 0:11:14 | |
What? I'm...I'm telling you how you can help. | 0:11:14 | 0:11:17 | |
We were...we were mis-sold... | 0:11:17 | 0:11:19 | |
-Caller, I can't hear you. Are you there? -Hello? | 0:11:19 | 0:11:22 | |
-I-I can hear you fine. -I'm sorry, caller... | 0:11:22 | 0:11:24 | |
Can you hear me? Hello?! | 0:11:24 | 0:11:26 | |
-LINE GOES DEAD -Hello?! | 0:11:26 | 0:11:27 | |
HE SIGHS | 0:11:30 | 0:11:31 | |
I contacted the university accommodation department, | 0:11:33 | 0:11:36 | |
they say he doesn't live on campus any more. | 0:11:36 | 0:11:37 | |
Hasn't been there since Christmas and isn't on the computer system. | 0:11:37 | 0:11:40 | |
-KAREN: -That's all right, I found the box. | 0:11:40 | 0:11:42 | |
What was the first name again? | 0:11:42 | 0:11:43 | |
Callum. Born '99. | 0:11:43 | 0:11:45 | |
OK. | 0:11:45 | 0:11:47 | |
-Have you tried ringing? -He's not picking up. | 0:11:47 | 0:11:49 | |
Maybe he doesn't want to be found. | 0:11:49 | 0:11:51 | |
He wants to be found, all right. | 0:11:51 | 0:11:53 | |
Whitten... | 0:11:53 | 0:11:55 | |
Whitten, yes. | 0:11:56 | 0:11:58 | |
And he used to live on Arlington Street. | 0:11:58 | 0:12:02 | |
OK. | 0:12:06 | 0:12:08 | |
-What are you doing in here?! -Where have you hidden it?! | 0:12:35 | 0:12:38 | |
-Where's my money? -I hate you. I hate you! | 0:12:38 | 0:12:41 | |
KNOCKING | 0:12:43 | 0:12:45 | |
What the hell do you want? | 0:12:51 | 0:12:52 | |
-I'm looking for Callum Whitten. Does he live here? -Yeah. | 0:12:52 | 0:12:55 | |
-Can I speak to him? -He's not in. | 0:12:56 | 0:12:59 | |
Right, OK. | 0:12:59 | 0:13:00 | |
I'm his doctor... | 0:13:00 | 0:13:02 | |
-You're the man that ran him over. -It didn't quite happen like that... | 0:13:02 | 0:13:05 | |
Looked like it from where I was. What do you want? | 0:13:05 | 0:13:08 | |
He left his jacket at the surgery and I'd like to give it back to him. | 0:13:08 | 0:13:11 | |
-I'll take it. -No. I'd rather return it to him myself. | 0:13:11 | 0:13:13 | |
Oh, would you now? Well, I'm his father, so give it me. | 0:13:13 | 0:13:15 | |
-And I'll give it to him when he... -Stop it, Dad. | 0:13:15 | 0:13:18 | |
It's not the coat you want, is it? It's this. | 0:13:18 | 0:13:21 | |
-That's mine. -Yeah, we had an agreement. | 0:13:22 | 0:13:24 | |
I need it. | 0:13:24 | 0:13:26 | |
You don't, I know you think you do. | 0:13:26 | 0:13:28 | |
I'm begging you, don't take it. | 0:13:28 | 0:13:31 | |
I got this opportunity... | 0:13:31 | 0:13:33 | |
-A van? -That's right. | 0:13:33 | 0:13:36 | |
A good van. | 0:13:37 | 0:13:38 | |
It's not old. It's exactly what we're looking for, | 0:13:38 | 0:13:41 | |
for the business. And it's blue! | 0:13:41 | 0:13:44 | |
It's a good opportunity. | 0:13:45 | 0:13:46 | |
You said all this already. | 0:13:46 | 0:13:48 | |
I can't let it go. | 0:13:48 | 0:13:49 | |
I'm sorry. | 0:13:54 | 0:13:55 | |
Why did you let him in?! | 0:13:57 | 0:13:58 | |
I had no choice. | 0:13:59 | 0:14:01 | |
Of course you had a choice. It's your house, Mother! | 0:14:01 | 0:14:04 | |
Don't shout at me, Alasdair! | 0:14:04 | 0:14:06 | |
I'm not shouting. | 0:14:06 | 0:14:08 | |
I'm frustrated. | 0:14:08 | 0:14:10 | |
Mum, tell him to leave. | 0:14:10 | 0:14:11 | |
I can't do that. | 0:14:12 | 0:14:14 | |
He had papers. | 0:14:15 | 0:14:17 | |
-What papers? -That...thing. | 0:14:18 | 0:14:22 | |
You...sign it. | 0:14:22 | 0:14:24 | |
A...contract. | 0:14:24 | 0:14:26 | |
You signed a contract? | 0:14:28 | 0:14:30 | |
Yes. | 0:14:30 | 0:14:31 | |
Yes, I did. I... | 0:14:33 | 0:14:36 | |
I did, I signed it. | 0:14:36 | 0:14:38 | |
It's OK, Mum. Just keep calm. | 0:14:39 | 0:14:42 | |
Now listen to me. | 0:14:42 | 0:14:43 | |
I want you to go up to that man and I want you to tell him | 0:14:43 | 0:14:45 | |
to get out of your house. | 0:14:45 | 0:14:47 | |
-I can't do that! -Yes, you can do it. | 0:14:48 | 0:14:51 | |
It's rude. You can't make me. | 0:14:51 | 0:14:54 | |
I'm not trying to make you do anything, Mum. | 0:14:54 | 0:14:57 | |
Please? | 0:14:57 | 0:14:59 | |
OK. | 0:14:59 | 0:15:00 | |
I'll tell you what, Mum, put me on speakerphone. | 0:15:01 | 0:15:05 | |
I don't know how. | 0:15:05 | 0:15:06 | |
You do know how because I showed you. Remember, just... | 0:15:07 | 0:15:10 | |
You press the green button on your phone. OK? | 0:15:10 | 0:15:13 | |
Can you do that for me now, please? | 0:15:13 | 0:15:15 | |
-Did it work? Can you hear me? -Yes. | 0:15:21 | 0:15:24 | |
Excellent, well done. Right, now. | 0:15:24 | 0:15:26 | |
Where is THIS man? | 0:15:26 | 0:15:28 | |
-He's in the kitchen. -OK, then take me to the kitchen, please. | 0:15:29 | 0:15:33 | |
Excuse me... | 0:15:39 | 0:15:40 | |
My son would like a word with you. | 0:15:42 | 0:15:45 | |
-SHOUTS: -Get out of my mother's house or I'll call the police! | 0:15:47 | 0:15:51 | |
You have five seconds. | 0:15:51 | 0:15:55 | |
Four...three... | 0:15:55 | 0:15:58 | |
..two... Mother, is he leaving? | 0:15:59 | 0:16:01 | |
Yes. | 0:16:01 | 0:16:02 | |
-Shall I close it? -Yeah. | 0:16:15 | 0:16:17 | |
My dad's a hoarder. | 0:16:18 | 0:16:20 | |
He buys and sells things at car boots. | 0:16:20 | 0:16:22 | |
He's got a lot of stuff. | 0:16:22 | 0:16:23 | |
Yeah. Everything except money. | 0:16:23 | 0:16:26 | |
That was quite a lot of money you left in my office earlier. | 0:16:27 | 0:16:30 | |
Yeah, sorry. I didn't know what to do. | 0:16:30 | 0:16:32 | |
I was just trying to keep it safe. | 0:16:32 | 0:16:34 | |
Dad was desperate to get his hands on it. | 0:16:34 | 0:16:36 | |
If it's his money, why did you have it? | 0:16:36 | 0:16:38 | |
My dad's not good with money. | 0:16:40 | 0:16:42 | |
He was a smack addict. | 0:16:42 | 0:16:44 | |
He managed to get clean three years ago, but now he's just... | 0:16:44 | 0:16:48 | |
Back on the heroin? | 0:16:48 | 0:16:49 | |
The drink, but I know that will be next. | 0:16:49 | 0:16:52 | |
-Is he working? -He's on benefits. | 0:16:53 | 0:16:55 | |
Don't get me wrong, he does the odd job here and there, | 0:16:55 | 0:16:57 | |
but it's never enough. | 0:16:57 | 0:16:59 | |
I had to give up my uni accommodation | 0:16:59 | 0:17:01 | |
to pay off his last debt. | 0:17:01 | 0:17:02 | |
Callum, that's not your responsibility. | 0:17:02 | 0:17:04 | |
Yeah, but no-one gives a damn, do they? | 0:17:04 | 0:17:06 | |
-So he wanted the money for a van, did he? -Yeah. | 0:17:08 | 0:17:11 | |
-I've been trying to save it for him, till he's got enough. -Has he? | 0:17:11 | 0:17:14 | |
Who knows? You saw him. | 0:17:14 | 0:17:15 | |
He went crazy when he found out I took the money from the account. | 0:17:15 | 0:17:18 | |
-OVER PHONE: -Have you checked the bread bin? | 0:17:20 | 0:17:22 | |
Why would I have put it in the bread bin! | 0:17:22 | 0:17:25 | |
Mum, sometimes when people get confused, | 0:17:25 | 0:17:27 | |
they put things in silly places. | 0:17:27 | 0:17:29 | |
Just please, just look in the bread bin... | 0:17:29 | 0:17:32 | |
I'm looking! | 0:17:33 | 0:17:34 | |
There's nothing in the bread bin, except bread. | 0:17:35 | 0:17:38 | |
I've looked. I can't find it... | 0:17:40 | 0:17:43 | |
Oh, damn! | 0:17:44 | 0:17:46 | |
-What happened? -I dropped the bread! | 0:17:46 | 0:17:48 | |
-Pick the bread up. Put it in the bin. You can't eat it now. -Oh! | 0:17:50 | 0:17:54 | |
Alasdair... | 0:18:02 | 0:18:03 | |
-..I found it. -Where was it? | 0:18:04 | 0:18:06 | |
In the bin. It was in the bin. | 0:18:08 | 0:18:11 | |
I thought we checked the bin before. | 0:18:11 | 0:18:14 | |
Oh, what was I thinking of? | 0:18:14 | 0:18:16 | |
It's OK. | 0:18:16 | 0:18:18 | |
What does it say? | 0:18:18 | 0:18:19 | |
Mum. | 0:18:24 | 0:18:25 | |
It says I owe them £19,000. | 0:18:34 | 0:18:37 | |
Nineteen thousand... | 0:18:48 | 0:18:51 | |
OK, Mum, it's OK. | 0:18:56 | 0:18:58 | |
Don't need to be upset. | 0:18:58 | 0:19:00 | |
What have I done? | 0:19:03 | 0:19:06 | |
This is not your fault. Not at all. | 0:19:06 | 0:19:09 | |
Mum, I'm going to sort this out. | 0:19:11 | 0:19:13 | |
There's someone I can talk to. I can... | 0:19:13 | 0:19:16 | |
Mum, I promise you... | 0:19:17 | 0:19:18 | |
..I'm going to make this better. | 0:19:19 | 0:19:21 | |
-SHE CRIES -Mum, please...don't cry. | 0:19:22 | 0:19:29 | |
-Mum! -SHE CRIES | 0:19:29 | 0:19:32 | |
Mum. | 0:19:34 | 0:19:36 | |
SHE SOBS | 0:19:36 | 0:19:40 | |
Why are you here? | 0:19:45 | 0:19:46 | |
I don't know. | 0:19:47 | 0:19:50 | |
I think maybe you reminded me of me when I was your age. | 0:19:50 | 0:19:52 | |
Must have been a long time ago. HE SNIGGERS | 0:19:52 | 0:19:55 | |
-These all yours? -Yeah, for parkour. | 0:19:55 | 0:19:59 | |
-You know what that is? -Yes. | 0:19:59 | 0:20:00 | |
Free running? See, not that old? | 0:20:00 | 0:20:03 | |
Maybe that's why you didn't really hurt yourself | 0:20:03 | 0:20:06 | |
when you ran in front of my car. | 0:20:06 | 0:20:08 | |
-I'm invincible. -Apart from your head and your wrist. | 0:20:08 | 0:20:11 | |
I broke my wrist in a competition last November. | 0:20:11 | 0:20:14 | |
My head was an accident. | 0:20:14 | 0:20:16 | |
He followed me to the bank. I was trying to get away from him. | 0:20:16 | 0:20:19 | |
I don't understand. Why did you take the money out | 0:20:19 | 0:20:22 | |
if you had no intention of giving it him? | 0:20:22 | 0:20:24 | |
I had an interview today for a university hardship fund. | 0:20:24 | 0:20:28 | |
The panel had to see my accounts, | 0:20:28 | 0:20:30 | |
if they saw Dad's money in there, they wouldn't have given me a penny. | 0:20:30 | 0:20:32 | |
-It would have been a wasted journey. -How'd it go? | 0:20:32 | 0:20:35 | |
It didn't. | 0:20:35 | 0:20:36 | |
I didn't make it in time... | 0:20:36 | 0:20:38 | |
Uni is over. | 0:20:38 | 0:20:40 | |
Why? | 0:20:40 | 0:20:41 | |
It's just...too difficult. | 0:20:41 | 0:20:43 | |
What is? | 0:20:43 | 0:20:44 | |
This! | 0:20:44 | 0:20:46 | |
Living here. Coping with him... | 0:20:46 | 0:20:49 | |
I can't do it any more. | 0:20:49 | 0:20:51 | |
Besides, today was the last day they were seeing people, anyway. | 0:20:51 | 0:20:53 | |
You've been in an accident. You could call and explain. | 0:20:53 | 0:20:56 | |
-I could... -It's over! | 0:20:56 | 0:20:57 | |
You know when I was younger, there were plenty of times I thought my life was over. | 0:21:00 | 0:21:04 | |
And it never was. | 0:21:04 | 0:21:06 | |
Is that supposed to make me feel better? | 0:21:06 | 0:21:08 | |
No, not really. | 0:21:08 | 0:21:10 | |
But I'm here now and I'm offering you help. | 0:21:10 | 0:21:14 | |
Question is, are you smart enough to take it? | 0:21:14 | 0:21:16 | |
"Miss Pitman eloquently told | 0:21:19 | 0:21:21 | |
"the meeting about the perils of working the night surgery... | 0:21:21 | 0:21:25 | |
"Miss Pitman reassured everyone that the scabies infestation was | 0:21:25 | 0:21:29 | |
"under control..." | 0:21:29 | 0:21:31 | |
Yeah, I might have to send an amendment e-mail to | 0:21:31 | 0:21:33 | |
Ashley about that one. | 0:21:33 | 0:21:35 | |
Just joking. | 0:21:35 | 0:21:36 | |
"Miss Pitman skilfully told the group..." | 0:21:37 | 0:21:40 | |
Enough! See... | 0:21:40 | 0:21:42 | |
You banging on about your stupid meeting is doing my head in. | 0:21:42 | 0:21:46 | |
-Can we get back to this, please? -All right. | 0:21:46 | 0:21:48 | |
Don't get your knickers in a twist. | 0:21:48 | 0:21:49 | |
-How many have you got on the list? -Six. | 0:21:49 | 0:21:52 | |
And who were you thinking for number seven? | 0:21:52 | 0:21:54 | |
Mrs Ramone from Littlebridge Ave. | 0:21:54 | 0:21:57 | |
Her house is disgusting. | 0:21:59 | 0:22:01 | |
Worst VPAS visit ever. | 0:22:01 | 0:22:04 | |
She's got mould on her chip pan. Didn't even know that was possible. | 0:22:04 | 0:22:08 | |
Yeah, if we've got scabies anywhere, | 0:22:08 | 0:22:09 | |
her house is definitely a possibility. Stick her down. | 0:22:09 | 0:22:12 | |
Who else you got? | 0:22:14 | 0:22:15 | |
Oi, space cadet - who were you thinking of? | 0:22:17 | 0:22:19 | |
-Clingfilm. -What? | 0:22:19 | 0:22:21 | |
Yeah, Ashley's posted a link on the PPG minutes on | 0:22:22 | 0:22:26 | |
alternative ways to contain scabies in the work place. | 0:22:26 | 0:22:29 | |
He's very generous like that. | 0:22:29 | 0:22:30 | |
So, apparently, you can clingfilm shared keyboards. Do you think we should do that...? | 0:22:30 | 0:22:34 | |
I think that you should shut up about your meeting and Ashley | 0:22:34 | 0:22:37 | |
because he's a boring, little man with more time than sense. | 0:22:37 | 0:22:41 | |
-I'm just saying that... -No. | 0:22:41 | 0:22:43 | |
If you mention clingfilm in the next sentence, | 0:22:43 | 0:22:45 | |
I will clingfilm your head. | 0:22:45 | 0:22:46 | |
-Here you go. -Thanks. -You're welcome. | 0:22:55 | 0:22:58 | |
No. Really, for everything. | 0:22:58 | 0:22:59 | |
You're welcome. | 0:22:59 | 0:23:01 | |
How you feeling? | 0:23:01 | 0:23:03 | |
-Nervous. -You've got it. You've got it. | 0:23:03 | 0:23:06 | |
Listen, before you go in, there's a couple of things you need to come to | 0:23:07 | 0:23:10 | |
terms with, OK? | 0:23:10 | 0:23:11 | |
You are not your father's keeper. | 0:23:12 | 0:23:15 | |
He is not your responsibility, OK? | 0:23:15 | 0:23:18 | |
You can't secure his future or get him | 0:23:18 | 0:23:20 | |
off drugs any more than you can be his banker. | 0:23:20 | 0:23:22 | |
OK? Right now, this is your life. | 0:23:22 | 0:23:26 | |
When you go through those doors, be selfish. | 0:23:26 | 0:23:30 | |
Think of you, not of him. Think of what you want your future to be. | 0:23:30 | 0:23:33 | |
Got it? | 0:23:34 | 0:23:36 | |
-Yes, Boss. -Good. And another thing. | 0:23:36 | 0:23:39 | |
Get to A&E, check your head out. | 0:23:39 | 0:23:40 | |
-I'd hate to think there's any lasting damage. -Of course. | 0:23:40 | 0:23:44 | |
I'm sorry. I wouldn't really clingfilm your head. | 0:23:44 | 0:23:48 | |
I'm glad about that cos that would be quite dangerous. | 0:23:48 | 0:23:50 | |
It would shut you up, though, wouldn't it? | 0:23:50 | 0:23:53 | |
Do you really think Ashley is a boring, little man? | 0:23:53 | 0:23:56 | |
I've seen taller men. | 0:23:56 | 0:23:58 | |
Of course I don't! | 0:23:58 | 0:23:59 | |
I don't want to see you getting hurt - again. | 0:23:59 | 0:24:01 | |
You remember what happened last time? | 0:24:01 | 0:24:03 | |
Well, that was my fault. | 0:24:03 | 0:24:05 | |
I shouldn't have posted all those things while we were breaking up. | 0:24:05 | 0:24:08 | |
You were ill! | 0:24:08 | 0:24:09 | |
I was, actually, wasn't I? | 0:24:09 | 0:24:10 | |
And if I can forgive myself, then maybe Ashley can too. | 0:24:12 | 0:24:15 | |
I'm sorry, but I still want us to be friends. | 0:24:15 | 0:24:17 | |
Arrgh! My neck is itching now! | 0:24:17 | 0:24:20 | |
I'm going to be all red and blotchy for Friday. | 0:24:20 | 0:24:23 | |
-Ooh, what's happening Friday? -The party... | 0:24:23 | 0:24:25 | |
Oww! What did you do that for?! | 0:24:25 | 0:24:28 | |
-What? -You just kicked me! -Did I? I'm so sorry. | 0:24:29 | 0:24:32 | |
-My foot must have slipped. -Are you all right? | 0:24:32 | 0:24:34 | |
Yeah. It hurts a bit. I do bruise easily. | 0:24:34 | 0:24:37 | |
-I said I was sorry. -So whose party is it? | 0:24:37 | 0:24:40 | |
It's the one that... | 0:24:40 | 0:24:41 | |
The... | 0:24:43 | 0:24:45 | |
-The...party, party. You know? -I don't know, what party? | 0:24:45 | 0:24:48 | |
It's a scabies party. | 0:24:48 | 0:24:51 | |
You... A what party?! | 0:24:51 | 0:24:52 | |
Scabies Party. | 0:24:52 | 0:24:54 | |
I mean, it's a gathering of receptionists who have... | 0:24:54 | 0:25:00 | |
..contracted scabies in the work place... | 0:25:00 | 0:25:04 | |
Just socialise...have a few drinks... | 0:25:04 | 0:25:07 | |
Yeah, talk about feelings and things. | 0:25:07 | 0:25:09 | |
Clingfilm...is...useful. | 0:25:09 | 0:25:12 | |
You should come! | 0:25:13 | 0:25:15 | |
It sounds...interesting. But I'm not a receptionist. | 0:25:15 | 0:25:19 | |
Shame, sounds like a top night. Enjoy! | 0:25:19 | 0:25:23 | |
-I am so sorry. -Don't talk to me. | 0:25:25 | 0:25:28 | |
SIRENS WAIL | 0:25:36 | 0:25:40 | |
CALLUM: I am a responsible adult. | 0:25:43 | 0:25:44 | |
A positive member of the community and I have so much more to give. | 0:25:44 | 0:25:47 | |
I just need a little help... | 0:25:47 | 0:25:48 | |
I need you to believe in me, like I believe in me. | 0:25:51 | 0:25:54 | |
They were in the house. She was terrified. | 0:26:04 | 0:26:06 | |
Did she invite them in? | 0:26:09 | 0:26:11 | |
-Yes, but that's not the point. -Well, it sort of is. Al, I get it. | 0:26:11 | 0:26:15 | |
You're angry, you're frustrated, and you want to protect your mother. | 0:26:15 | 0:26:17 | |
And if I was in the same situation, I would want to do the same. | 0:26:17 | 0:26:20 | |
-But. -But she's paid the deposit, she has signed the contract | 0:26:20 | 0:26:24 | |
and invited a workman in to do the measuring up. | 0:26:24 | 0:26:27 | |
-There's nothing more I can do. -No, it was theft! | 0:26:27 | 0:26:30 | |
It's not that clear-cut. | 0:26:30 | 0:26:31 | |
She has dementia! | 0:26:31 | 0:26:32 | |
-Why is there not a law to protect her?! -I don't know. | 0:26:32 | 0:26:35 | |
And that is a good question. But there isn't. | 0:26:35 | 0:26:38 | |
Look, in my experience, this isn't a criminal issue, it's a legal one. | 0:26:38 | 0:26:43 | |
-You need a lawyer. -Really? | 0:26:43 | 0:26:45 | |
Rob, are you really just going to wash your hands of this? | 0:26:46 | 0:26:49 | |
-You're not going to do anything to help? -I have tried. | 0:26:49 | 0:26:52 | |
But to be perfectly frank, OK, | 0:26:52 | 0:26:53 | |
you've arrived here today, really riled up | 0:26:53 | 0:26:55 | |
and without the relevant paperwork. | 0:26:55 | 0:26:57 | |
I said that I would try and give you some advice, out of courtesy, | 0:26:57 | 0:27:01 | |
because we know each other. And I have tried. | 0:27:01 | 0:27:03 | |
But there is nothing more I can do. | 0:27:03 | 0:27:05 | |
Now, I promised you a show, didn't I? | 0:27:15 | 0:27:17 | |
And the show is on! | 0:27:17 | 0:27:19 | |
Is that Izobel? | 0:27:19 | 0:27:20 | |
The one and only! Who's that, then? | 0:27:20 | 0:27:23 | |
Hey, better get yourself ready, babe. | 0:27:23 | 0:27:26 | |
We're on. | 0:27:26 | 0:27:28 | |
I was in and out of Care, all through school. | 0:27:28 | 0:27:31 | |
Some fella's taken these photographs of a young girl, | 0:27:31 | 0:27:34 | |
put them on the internet and refuses to take them down. | 0:27:34 | 0:27:36 | |
Subtitles by Red Bee Media | 0:27:56 | 0:27:59 |