Series 1


Series 1

Fly-on-the wall documentary series following the ups and downs of Swansea call centre CEO Nev Wilshire and his staff of extraordinary characters.


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Episodes List

Happy People Sell

1. The Call Centre: Series 1, Happy People Sell

Nev finds admin assistant Kayleigh a new boyfriend and tea-lady Hayley gets a gift.

Some Will, Some Won't, So What, Next!

2. The Call Centre: Series 1, Some Will, Some Won't, So What, Next!

Nev needs to find a sales agent to represent the call centre in a nationwide competition.

Surround Yourself with the Right People and the Rest is Easy

3. The Call Centre: Series 1, Surround Yourself with the Right People and the Rest is Easy

Nev finds an unorthodox solution for dealing with top sellers Chickenhead and Griff.

The Cash Cow of the Company Has Stopped Giving Milk

4. The Call Centre: Series 1, The Cash Cow of the Company Has Stopped Giving Milk

The centre's most lucrative contract is ending and it's down to Nev to find a replacement.

Get Back on the Horse and Ride

5. The Call Centre: Series 1, Get Back on the Horse and Ride

CEO Nev hits the road to find a replacement contract for the call centre.