Fly-on-the wall documentary series following the ups and downs of Swansea call centre CEO Nev Wilshire and his staff of extraordinary characters.
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Nev finds admin assistant Kayleigh a new boyfriend and tea-lady Hayley gets a gift.
Nev needs to find a sales agent to represent the call centre in a nationwide competition.
Nev finds an unorthodox solution for dealing with top sellers Chickenhead and Griff.
The centre's most lucrative contract is ending and it's down to Nev to find a replacement.
CEO Nev hits the road to find a replacement contract for the call centre.