Nev is back as the maverick boss in charge of the third largest call centre in Swansea.
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Commercial director Phil Wilshire has an idea to lift spirits and put him on the map.
Hoping to improve his health and that of his sedentary staff, Nev launches a 'fat club'.
Nev's enforcer Thorpey is forced to come out about a secret relationship at work.
Nev invites his staff to submit ideas to improve the company.
Hayley hopes her tea lady rap will make her the Dylan Thomas of the call centre.
Nev heads to Hawaii for a break, leaving his son Phil and loyal servant Twe in charge.